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“Loved it - will return!”

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Jutlandia Family Resort
Ranked #9 of 35 Hotels in Santa Ponsa
Certificate of Excellence
Reviewed July 16, 2013

Travelled in June with my husband & 2 kids, 4 year old & 7 month old. Apartments & pool area were very clean. Playground/sandpit just outside our room which was great for our 4 year old.
5 minute stroll to bars & shops.
Kids entertainer was excellent!
Have been to Santa Ponsa many times & would definitely say these have been the best apartments we have stayed in.
Looking forward to our next visit!

  • Stayed: June 2013, traveled with family
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4  Thank mrsodonoghue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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669 - 675 of 1,129 reviews

Reviewed July 15, 2013

Just back from the Jutlandia Apartments. Having stayed here before, we had a fair idea of what to expect and happy to say we were not disappointed. This time around however, we went for the all inclusive option. This is a fantastic addition to the hotel. It was the most relaxing holiday we have ever had. From early morning when the breakfast is served from 8:00 a.m. up to 10:30 a.m. until dinner finishes at 9:00 p.m. everything is included. The all inclusive then extends for drinks up until 11:00 p.m. The poolside snack bar is also included in the package from 10:00 a.m. up until 6:30 p.m.

Breakfast has a wide selection to choose from. From all types of fresh fruit, cereals, cooked meats and cheeses right the way up to a full fry if you want it. A selection of fruit juices, tea, coffee and water is also available.

Lunch is served up to 3:00 p.m. and again has a wide variety to choose from including desserts. This meal could also do as your main meal of the day if you wanted the selection is so good.

Dinner, from 6:00 p.m. to 9:00 p.m. Starting with the soup of the day you then have a good range of main courses to choose from. Why go up the town and have to choose from having a steak or fish or chicken etc. when you can have all 3 here and as much or little as you want along with whatever else is on the menu. All food is fresh and constantly being replenished. A good selection of desserts to finish off with and the kids can even pull their own ice cream from the machine in the restaurant. Wine, beer and soft drinks are on tap and you help yourself to these as well.

On the hotel side of things, our room (1- bed) was clean bright and had a change of towels every second day. Despite what some reviewers say, staff are friendly and polite if maybe a little slow at the bar. If you are bringing kids, you are in for a treat with the entertainer Adele. She is simply incredible with them. Where she gets her energy from I do not know. From the very first day of your holiday she will know (and remember) each of their names. She encourages all the kids to partake in the activities but never pushes them into doing so. Even if at first they do not want to join in, she will gently get them involved and then you will hardly see them for the rest of the holiday they want to be with her all the time. The evening entertainment is also very good. Starting with the mini disco at 9:00 p.m. each night followed by various professional acts until 11:30 ish. These are as good as you will get anywhere in the resort, including the Spanish Square.

The swimming pool is huge with plenty of sunbeds available and is cleaned every day.

Overall, a very relaxing holiday experience. Do not listen to the negative reviews posted about this hotel. It is top class for the money spent. I do not know what these people expect. We will be back and without doubt be all inclusive.

Room Tip: All rooms are equally as good. All have pool views. If you find stairs difficult, request a ground f...
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  • Stayed: July 2013, traveled with family
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7  Thank Room105Dublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2013

We stayed in the jutlandia apts from the 2nd july 2013 for a week 2 adults 2 children 7 n 9., the accomodation is a little on the small side with a small balcony that can be accesed by anyone, all rooms have a pool view although some better than others we stayed in B block room 241 just about the best view in the whole complex, the pool area is fantastic plenty of sunbeds to go round, everyday we saw unused sunbeds stacked up that were never used( the hotel has recently bought a lot of new sunbeds, comfy blue ones which get taken very quickly, i had to put towels on sunbeds as early as 6.50 one morning to get the place we wanted, but other days i got sunbeds in a good place at 8.30 but there needs to be more shallow depths for children who are just learning to swim, both adult pools get deep very quickly.the kids entertainer does a good job with the kids and is always happy in her work, she also organises games for the adults in the afternoon, mainy 5 a side football though, the water bingo game in the baby pool is great fun for kids n adults alikeThe bar area is lovely with pleasent staff, in the evenings when there is entertainment it gets very busy and thers is not enough room for everyone, so you get people just standing about in the walkways in front of the apartments near c block. rooms were cleaned and towels n sheets changed twice during our week stay, the small kitchen area is more than adequate to cook in, we didn't bother as eating out is well priced in santa ponsa, the air conditioning is very good at all times and very welcome in the hot days and warm nights, the jutlandia is about a 15 minute walk to the centre of santa ponsa, there is no hill just a very gentle decline into town and an easy walk up the incline back to the jutlandia, there is a spar shop about 5 minutes walk away with most things u will need i personally recommend the fresh french baguettes which u can make lovely snacks fror the daytime, ham salad being my favourite poolside snack. if u get there late just walk down to the 1st roundabout and eat at tonys place, big plate full for a little money. in the evenings i recommend you go to the square if you have children, its a 30 minute stroll away but well worth it. a taxi back is only €5 so its very reasonable.if you have any questions feel free to message me i'll be more than happy to help as i've been going to santa ponsa for the last 20 yeas off n on, take care everyone and stay safe

Room Tip: B Block has the best views.
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  • Stayed: July 2013, traveled with family
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5  Thank alan666666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2013

Overall I think jutlandia does what it needs to, basic apartment with everything you need serviced every second day. I do agree with the reviewer who said bar staff are different to people who are regulars at the bar. Whilst I didn't find them rude as such they certainly were not friendly.
The entertainment (adele) is a massive pain in the neck but she does work hard and it great with the kids but you hear her voice in your sleep! Encouraged kids to run about having water fights they buggered off leaving them to throw water over people lying on beds. In the middle of 1of these a young boy fell into the pool and a 12 year old girl had to jump in and pull him out as the lifeguard couldn't see for all the kids running about with buckets.
Wifi is very expensive, my nephew paid €50 for 2 weeks and this only allowed him to use it on 1 device, as we were right round the opposite side of reception the signal was extremely poor. I do think they should consider the fact a lot of hotels offer free wifi even if only in public places.
We were self catering so can't comment on the meals however we did get toasties from the bar once and only once. Soggy fried sandwiches, pretty poor but cheap.
The cleaners were always very nice which is a refreshing change, there is brushes, mops and an clothes airer provided which I thought was great.
My daughter had a wonderful holiday and wants to return next year as she made loads of friends. It seems to be the type of place people go back year after year so that might explain why some people feel a bit like an outsider.
The apartments are based at the edge of the resort but only a few minutes walk from shops, bars and the beach. The taxi rank/ bus stop is just along the road. Pretty cheap for a taxi into magaluf €8, we got the bus to Palma which was fine going but horrendous coming back.

  • Stayed: July 2013, traveled with family
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Thank insywincyspider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2013

Lot´s of ants crawling everywher and we had to ask the reception to clean the apartment twice and do something about it and first time someone was sent straight away but the second time no one showed up at all and we had to clean it out on daily basis ourselves. On the last day we also had some uninvited cockroches in the bathroom and it was just getting too horrible for our daughter and we are glad we came home. A note to the hotel: you need to call in someone for pest control and take it seriouslly.

  • Stayed: June 2013, traveled with family
    • Service
Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2013

My husband and I took our 2 daughters to stay in jutlandia apartments it was one of the best holidays we ever had the pool is massive and the is a lot of room to walk around. There is a little park for smaller children and there is also a soccer pitch. While we were there we had Adele as our entertainer she brilliant with kids. Our daughters are teenagers and taught that there were too old to participate in activities but Adele encouraged then to take park and they really enjoyed themselves. We usually stay for only a week but we are thinking about going next year and staying for two weeks. We couldn't complain about a thing it was very clean and tidy the location was great near the town but no to near and the staff were very helpful and could speak English quite well. The apartments were very clean a little bit small but it's was fine. We can't wait to go back next year.

  • Stayed: June 2013
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Thank Allybrid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2013

First time here at Jutlandia, and we had a wonderful family holiday. Were there with our 2 boys 8 & 14, and they had a ball. Adele is THE BEST!! kept the kids entertained with her abundance of energy. Lovely pools, cold but good to cool off in. Apartments adequate, weren't in them very long really but rooms got serviced every other day.
We went self catering, and found lots of lovely places in the town to eat, but bar snacks at Jutlandia were very tasty.
Would definitely return again, and would highly recommend!!

  • Stayed: June 2013, traveled with family
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2  Thank Alison T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jutlandia Family Resort

Address: Avenida Golf 1, 07180 Santa Ponsa, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Santa Ponsa
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Santa Ponsa
Price Range: $81 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Jutlandia Family Resort 3.5*
Number of rooms: 125
Official Description (provided by the hotel):
The newly renovated Jutlandia Family Resort is located in the beautiful tourist area of Santa Ponsa and is only 300 meters from the stunning sandy beach. This complex and its activities are designed so that our guests experience plenty of fun activities during their stay. Jutlandia Family is managed by Gran Isla Hotels, a boutique hotel chain that is unique in giving the "personal touch" in their establishments that only a small chain can give. ... more   less 
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Also Known As:
Apartments Santa Ponsa
Jutlandia Apartments Hotel Santa Ponsa
Jutlandia Apartments Santa Ponsa
Jutlandia Santa Ponsa
Jutlandia Family Resort Santa Ponsa, Majorca

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