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“Beautiful views”
Review of TRH Jardin del Mar

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TRH Jardin del Mar
Ranked #23 of 35 Hotels in Santa Ponsa
Reviewed September 7, 2013

The hotel has wonderful views, especially if you are on the third floor or above. The public rooms are to a high standard, but the bedrooms/suites are rather shabby and need upgrading. Breakfasts have exactly the same limited choices every day, but evening meals are really good. The staff are very helpful and polite, especially Ellie, who is one of the entertainers. She is so friendly and helpful and is always lovely to the clients. Good for all ages, especially families.

Room Tip: If possible choose a suite, if affordable, third floor up or higher.
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  • Stayed: September 2013, traveled as a couple
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Thank Gordon H H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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580 - 586 of 1,252 reviews

Reviewed September 6, 2013

Stayed here in Juli 2013 and we will devenately never come back here. the pictures do not look like our room in anyway. hole in our bathroomdoor, fixed with a a4 paper taped over hehe". Hole in our bedroom door. when we turned on the ovn in our kitchen the main fuses for the appartment turned everything dark. Positive here is that the panel with the fuses visely was inside the apparment. The pool restaurant was the only thing we found here to be very good with a really friendly staff. The rest of the hotel should be closed and fixed up. No parking here hos a rental car is also very difficult. The location is good but sadly a good location dont make this hotel good.

  • Stayed: July 2013, traveled with family
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1  Thank nilsogde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013 via mobile

I have stayed here on 5 occassions and I truely cannot fault it. Its location to the Square is ideal for families as there is live entertainment nightly and for the young adult its a short walk from the strip where the night takes off. Extremely friendly staff from reception to housekeeping. 5 stars all day long.

  • Stayed: June 2013
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Thank JulianRogers83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

Great location (5 mins from square with best Irish/Celtic pub ever - called The Celts Well with live music until 0200 or later !) AND great free entertainment for kids and adults in the stage in centre of the square. Another pub in square called the Caledonian does great nightly Karaoke until 4AM and a great hypnotist show twice a week. Also nice place opposite hotel called Arkels for lovely fresh well priced Irish/British food.

Food in hotel was TERRIBLE in hotel and staff were usually grumpy. However the maids were lovely and the place is really clean. You are also only 15 mins walk or 4 euros from town Centre. Also internet costs 6 euro a day and safe costs 20 euro for the week (but you get 6 euro back).

Room Tip: Room 401 is a cracker - has walk in shower also. Tell them you want to look across the bay or if y...
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  • Stayed: August 2013, traveled with family
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1  Thank Best_Bhoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

After returning for a fortnights stay at the jardin del mar i have to say it was basic but clean. We were on a half board basis which was ok for me & my partner, however the food was not great for the 2 children age 2 & 8.

Our room was very basic, had a fridge & cooker (well 2 hobs). The use of a kettle we didnt have as we would've had to pay to hire the kettle. Although we were half board we were getting breakfast & dinner. We did not have adequate facilities to make lunch.

The one thing puts me off booking this hotel again is the dash for the pool at 9am. Its a joke to say the least. People queueing with their towels from 8.30am & the second the doors open they RUN!!!

Room Tip: I asked for a high floor as most of the lower floors have big trees blocking the balconies
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  • Stayed: August 2013, traveled with family
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Thank Gaz12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

Just returned after spending 10 days in TRH Jardin Del Mar. After reading some of the reviews before I left I was a bit apprehensive but have no complaints. The hotel room cleaned every second day. The views were excellent. The staff on reception were very helpfull. All in all I had an grate stay for the price I payed and would have no hesitation returning.

  • Stayed: August 2013, traveled with family
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1  Thank jameshennessy8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2013

This was our second visit to the jardin del mar. We had a fifth floor front sea view and it was fantastic. That being said, we unfortunately had 'noisy neighbours' - who screamed and roared at each other for four of the seven nights we stayed. We had to call reception three of the nights and they dealt with the matter quickly on two occasions. However on the last night of our holiday we had to make three separate calls to reception - and had to endure a very sleepless night. In our view the hotel needs to review its policy towards people like this so that other guests do not have to endure this type of behaviour.
Also if you wish to have a late check out ensure that you get it in writing and pay for it when you make the enquiry. We had requested a late check out and were asssured that this would be ok. We were told we could pay at checkout the next day (agreed to be 4.30 pm) but got a call from reception at 12 noon on day of departure telling us to vacate the room - then had to go to reception and argue the case. They conceded that we had been told it would be ok to hold the room but you don't need this stress on your holidays!
Regarding the pool area - people were not stopped putting down towels early in the morning and holding beds for the day effectively blocking fair usage by other guests. Also there was a lot of diving, running and jumping into pool - making it uncomforable and unsafe if you wanted to swim.

Room Tip: Front sea view, fifth floor and above - best option.
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  • Stayed: August 2013, traveled with family
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1  Thank Gemma6565
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TRH Jardin del Mar

Address: C/ Huguet des Far 1, 07180 Santa Ponsa, Calvia, Majorca, Spain
Phone Number:
Location: Spain > Balearic Islands > Majorca > Calvia > Santa Ponsa
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool
Hotel Style:
#13 On the Beach Hotel in Santa Ponsa
Price Range: $53 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — TRH Jardin del Mar 3*
Number of rooms: 199
Official Description (provided by the hotel):
Our hotel is located in the southwestern part of Mallorca, overlooking Santa Ponca’s bay. We offer apartments with air conditioning and private balcony. The hotel has an outdoor swimming pool, with a solarium with fantastic views. All apartments have a kitchenette and a fridge. The Jardín Del Mar Hotel has a bar-cafeteria with big TV screens. There is also a snack bar by the pool. Among the leisure facilities, customers will find a gym and a beach volleyball court, sauna and indoor pool (not available from May to October).The hotel is located 10 minutes drive from the lively resort of Magaluf. Customers will find Santa Ponca’s beach in about 5 minutes on foot. ... more   less 
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Also Known As:
Trh Jardin Del Mar Hotel Santa Ponsa
Jardin Del Mar Santa Ponsa
Jardin Del Mar Majorca
TRH Jardin Del Mar Santa Ponsa, Majorca

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