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“Great 3 star”
Review of TRH Jardin del Mar

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TRH Jardin del Mar
Ranked #23 of 35 Hotels in Santa Ponsa
Reviewed September 18, 2012

We needed a budget hotel but in a great location. All the reviews stated in need of renovating. Yes the hotel looks tired and the rooms could do with updating. However, our double room with sea view was perfect..it was clean and spacious, the kitchenette had everything you needed to prepare food and make a meal. the bathroom although old was clean and the hot water was plentiful. Towels were changed twice in our 5 day stay. The location was great away from the noise of the centre, yet within easy walking distance. Some good restaurants close by, los olas by the sea, la olivia just around around from hotel. Bar Lucinda was a great find, a wonderful host in Marcelo. I would return to this hotel again without hesitation. Our friends stayed next door in the 5 star Iberostar and yes it was very glamourous, but out of 3 couples there jacuzzis in the room didn.t work and they complained it was noisy. With this hotel you get a good 3 star hotel with friendly staff.

Room Tip: Ask for a high level room to enjoy the wonderful sea view.
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  • Stayed: September 2012, traveled as a couple
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2  Thank KWWarwickshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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687 - 693 of 1,252 reviews

Reviewed September 16, 2012

Stayed here 1 -15 September this year was here x 1 week also in may. Hotel very close to all amenities. Could do with being updated broken presses etc. the only thing that irritated was the towel change every 3 days I like towels changed every day where possible. Sheets changed every 5 days which is unnecessary -7 days is ample . Will go back again next year hopefully!

Room Tip: Sea view or you may be looking into a back wall .book rooms higher than 4 th floor
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  • Stayed: September 2012, traveled as a couple
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1  Thank Marie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2012

Have been here a few times like it for the convenience to the Square etc, clean hotel staff are excellent don,t undestand the negative reviews , we arrived mid August this year , room was overbooked the staff gave us complementry half board for the next day and put us up in a superior sea view room don,t undestand the negative comments if you want 5 star stay in a five star food was lovly hotl very clean would recommend

Room Tip: Worth up graded and paying the extra for a superior sea view
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  • Stayed: August 2012, traveled with family
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3  Thank CathyMNorthOfIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2012

we stayed here for 4 nights in sept 2012,got our room before lunch as arrived early,room was on 7th floor first impressions were average for a 3 star(however have stayed in slightly better in spain b4)..clean small basic room however needs updating in decoration,everything you need at hand,was impressed with 3 big mirrors which had a plug next to it was a bonus for us girls :)...you have to rent 3euros a day for kettle or a hairdryer so take yr own,beds changed daily and towels every 3 days,however i nicked some on my travels as needed daily ones,food/drink were quite cheap and good value in money,i.e bar pool toasted sandwiches 3euros and pint beer 2.50euros.great location 10 mins walk from the beach huns or places to eat/drink.
heard about the sunbed sitution however this must be in peak time as the hotel was half full and had no trouble getting one,i did enjoy my stay there as fab location they also have the jardin square 5 mins away to cater for the entainmeant every night which is a live act/music etc or tribute bands.i would return there but not to the same hotel as very poor air con which is throughout the whole hotel .

Room Tip: 4th floor or above if poss
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  • Stayed: September 2012, traveled with friends
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Thank laneh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2012

spent a week here end of august. clean apt apart from the ants. reported this to reception - nothing done about it.. As mentioned previously, you get charged for kettle, toaster etc. which is ridiculous. towels changed every 3 days, but it was just really the bath mat that was changed and i think i got one fresh hand towel and bath towel throughout our weeks stay. Heard someone asking the maid for a towel, it was embarrasing as she deliberated whether or not to give the gent it..
breakfast fair, 3 cereals on offer, cheese and cold meat, very greasy fried eggs, wee sausages or streaky bacon and bread and rolls.
doors to pool open at 9am, people queuing from 8.30am for the embarrasing early morning bolt for a sunbed. It was a good source of entertainment watching it from the balcony.
Hotel situated on top of a hill, and a good ten min watch to the main beach. lovely sea view but had to pay extra for it.
overall, fair stay, won't be back.

Room Tip: sea views, but at a cost.
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  • Stayed: August 2012, traveled with family
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Thank tracynscott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2012

Stayed at this hotel from the 30th of August till 6th of september 2012 with my partner, the hotel is lovely looking out onto Santa ponsa bay giving you awesome views, the hotel itself is very clean and well maintained so is the pool area and theirs plenty of sunbeds for everyone which was 1 of my worries after reading some reviews on here and watching a utube video where growing men and women are running and fighting over sunbeds however this never happend once in our stay here. Hotel food is nice and plenty to choose from, the staff are very helpfully and polite, I really haven't got a bad word to say about this hotel, the rooms are compact but very nice and have everything you need. I've been to Santa twice now and my mum visits very often between us we've stayed at 5 hotels and from pictures and first hand experience this has been 1 of the best hotels so far... Hope this helps, peace out.....

Room Tip: Book a frontal sea view...
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  • Stayed: August 2012, traveled as a couple
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3  Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2012

We arrived at Jardin del Mar to hear that they were over booked and we would have to stay two nights in alternative accommodation. This was the last thing we wanted to hear after a very early start and travelling. We were offered HB in the other accommodation as compensation. The Receptionist told us that Alpha Rooms and other operators kept taking bookings despite the hotel letting them know that they were overbooked. I contacted AR by email and they said it was first they had heard of it?
I was not one bit impressed with the alternative accommodation as it was very near the noisy main ‘strip’ and was only 2 keys rating. I always thought that when something like this happened you should be offered similar rating or better? After having some lunch we walked back to the Jardin del Mar and said we couldn’t face two nights there and would stay one night to which we were told by the receptionist there that “we could sleep on the beach then if we didn’t stay!” The reception staff was not one bit nice at all apart from the young lad who had the task of telling all the other people the same news (I had heard there was 15 other 'over bookings' that day) and the fair haired lady).....shouldn’t forget the life guard had a lovely friendly smile always and the lady that did stuff with the young ones?? We didn’t get into the JDM until almost 2pm on day three – this completely spoiled our holiday, we felt we lost three days!
The next morning, having spent a night trying to sleep on the hardest mattresses we ever slept on, we witnessed the stampede for the (very few hard/broken) sun loungers, most of which were reserved and not used for anything up to 4 or 5 hours later!!! I can’t understand why this is let go on. Why not allocate at least one to each apartment or else remove towels that are on them if not used within an hour of being placed there?
We were giving Half Board in the JDM as compensation but did not use it very much. We actually brought our own cereals and tea bags for breakfast as there wasn’t much there apart from the usual streaky rashers and ‘pink’ sausages etc.....very little in the choice of cereals, no pancakes, our daughter didn’t come down after the 2nd morning . As for the dinner well we did venture down hoping it would improve but alas no!!
The apartments themselves are basic. Towels were only changed every 3 days and the bed linen once a week! I wouldn’t consider the standard of cleaning to be very high as I couldn’t believe the amount of hairs, fibres etc when searching for something that fell down behind the couch.
My husband didn’t like the pool as it was too deep and there was only a small section of it that was shallow, so we spent every day at the beach after that.
There was not much entertainment for younger children there, think I saw a poster up for some fella to appear there on a Friday but that was it? We went out every night and didn’t use the bar there.
When we got home I was informed by Alpha Rooms that as we had ‘accepted’ the Half Board as compensation that there was nothing more they could do for us – let’s just say it was first time to use them and probably my last!!
Having said all this, the Hotel is in a nice location away from the noisy strip and has lovely views (that’s if you get the room you have booked!!!) The air conditioning is a laugh - well in the bedroom anyway.
I doubt I will return there again.

Room Tip: Best of luck to you getting ANY room there no matter how long in advance it is booked!!!
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  • Stayed: July 2012, traveled with family
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1  Thank happykid66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TRH Jardin del Mar

Address: C/ Huguet des Far 1, 07180 Santa Ponsa, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Santa Ponsa
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool
Hotel Style:
#13 On the Beach Hotel in Santa Ponsa
Price Range: $54 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — TRH Jardin del Mar 3*
Number of rooms: 199
Official Description (provided by the hotel):
Our hotel is located in the southwestern part of Mallorca, overlooking Santa Ponca’s bay. We offer apartments with air conditioning and private balcony. The hotel has an outdoor swimming pool, with a solarium with fantastic views. All apartments have a kitchenette and a fridge. The Jardín Del Mar Hotel has a bar-cafeteria with big TV screens. There is also a snack bar by the pool. Among the leisure facilities, customers will find a gym and a beach volleyball court, sauna and indoor pool (not available from May to October).The hotel is located 10 minutes drive from the lively resort of Magaluf. Customers will find Santa Ponca’s beach in about 5 minutes on foot. ... more   less 
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Also Known As:
Trh Jardin Del Mar Hotel Santa Ponsa
Jardin Del Mar Santa Ponsa
Jardin Del Mar Majorca
TRH Jardin Del Mar Santa Ponsa, Majorca

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