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“Really don't want people to know about this gem”

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Apartamentos Portofino y Sorrento
scotland
Level 5 Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Really don't want people to know about this gem”
Reviewed May 7, 2013

A fantastic hotel with the most wonderful location - just adore it. If you are looking for basic, clean accomodation with a view to die for then this is for you. Friendly helpful staff at reception. Portofino has just been redecorated and is bright and fresh but remember very basic. Kitchen with microwave, 2 ring electric cooker and a kettle. Television which I take it you have to pay for a remote - but we just switched on and got BBC1 which is fine - you don't go on holiday to watch telly. Rooms overlook the bay so the higher up you are the better the view. We have stayed on 5th and third floors and both fine.

Room Tip: If you want a better view go higher up but have stayed on 3rd and 5th floors and both good.
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank amurp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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427 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (154)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Rainham, United Kingdom
Level 5 Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed May 3, 2013

Just come back from Santa Ponsa its was our 5th visit there in 3 years. Its so easy to pop over for a short break with cheap flights and reasonable priced accommodation. I have stayed here once before (See Previous review) and you could tell that money had been spent to improve the rooms and reception.
The balcony rails on all rooms had been replaced, previously they were to low and wobbly. Our room on the 3rd floor had been recently painted and new furniture fitted. When you arrive check in was fast and passports returned straight away,Staff were always friendly and helpful.
The Portofino apartments are on the quieter side of Santa Ponsa, but its only a 5 minute walk away to the Irish section with all the Music bars. The Restaurant opposite ( scheherazade) is Excellent with great views across the bay. We noticed that the service was far better this time around, they must be reading their reviews. Just up the road Bobby's is great for Breakfast and Lunch etc, very friendly family.
On leaving the Portofino in the taxi to the Airport I realised I left my watch in the room, I had no Telephone number so had to wait until I got home. I emailed them as so as I got home and within 2 hours and couple of emails between me and the Portofino, my watch was found and placed in their safe. I am returning in July and I an collecting then.
All in all very pleased with these apartments they are basic but spacious and have everything you need for Breakfast and Lunch etc including a Microwave. Looking forward to going back in July.

Room Tip: Ask for high floor in the Portofino block, great view and Sunsets....
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Russell P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palanga, Lithuania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 29, 2013

I just came back from this hotel . rooms are basic but clean it was quiet and we had amazing view from balcony, the location is perfect,and the beach was really great ,reception was friendly. Apartments are large with good kitchen facilities. I liked this hotel and i would recommend it

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Viktorija157
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antrim, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 22, 2013

The apartments are large and in a good location, that's all that's good unfortunately. I am 180cm tall, not the biggest person you will meet but my feet where hanging off the end of the bed. Due to the design of the apartments even the tiniest noise is amplified to,silly levels. You will soon get sick of drunk people coming in at all hours and waking you up no matter what floor you are on. A lot of the reviews here say the apts are clean but they should look under the beds as they are mopped around but not under. The dining sets are brown glass sets from the 70s and it looks like this was the last time they where also cleaned along with the frying pan and skillet which both still had old food stuck to them. Would I recommend you stay here. Only if you are hard of hearing and eat out all of the time.

Room Tip: Ask for the top two floors as far away from the lift as possible
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  • Stayed April 2013, traveled solo
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Helpful?
Thank Gary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Santa Ponsa hotels

Scotland
Level 3 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed April 14, 2013

Huge apartments in great area with sea views and easy access to the beach shops and eating places. Great showers with plenty hot water and helpful staff. Can be noisy because of traffic and neighbours. The apartments were very cold when we were there in April and we needed the extra blankets on our beds.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Jill G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunoon, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 13, 2013

We have just returned from our 3rd stay at the Sorrento apartments, and as usual we had a lovely time. The staff are all so friendly and helpful, we phoned and asked for a specific room and we got it (Room 2707 a two bedroom apt. on the top floor, with a balcony and private gated terrace)
Apartments are clean and basic but have all you need for a holiday. No kettle, but the stainless steel teapot boils on the stove without the handle getting hot (well ours did - just check)
Handy for the beach, good restaurants, and bars. A bus stop across the road takes you Magaluf, Palma Nova, Palma etc.
Tips: try the Cheers Pub just 1 block along the road from the Hotel, and the Krishna Indian Restaurant just a wee bit further on. The Jaggy Thistle Pub - for late nights 1 block in the opposite direction (just across the road from the beach).
We booked our trips to "Katmandu" in Magaluf, and the "Caves of Drach" at the reception desk - they were as cheap as anywhere else we saw them advertised.

Room Tip: Sorrento Apartments facing West (numbering 6 to 12 on floors 1,2,3,4,5, and on floor 6 Apartments nu...
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank Colin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shepshed, United Kingdom
Level 5 Contributor
64 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed April 8, 2013

Reading the reviews we requested a room in the portofino apts but unfortunately all the 2 bedroom apts were in the adjoining sorrento which turned out to be a positive, we had requested a room with a view and we certainly got one on the 6th floor over looking the bay, i would imagine in the high season the sorrento apts would be quieter as the portofino were above bars on a reasonably busy main street. The apartment was huge and certainly 6 people would not have been cramped in here even the sofa beds were full size which made the 5th and sixth beds.
Although not luxurious they have every thing you need Kitchen with Microwave, 2 rings, Toaster, big fridge freezer and coffee maker instead of a kettle but hey just put the t bag in instead of the coffee it does the same thing, Air Con, full size dining table free TV only ITV and BBC though.
probably the worst thing about the sorrento was the towels small and hard. if you struggle walking this may not be for you the whole area is on split levels with lifts which always worked whilst we were there. overall these were good value for money in an ideal central location
PS if you hire a car dont pay to park in the car par when you can park on the street 200 yds away for free as pointed out by the very friendly receptionist.

Room Tip: 6th floor for a view
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  • Stayed April 2013, traveled with family
    • Value
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    • Rooms
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    • Service
Helpful?
2 Thank Andymackie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Apartamentos Portofino y Sorrento

Property: Apartamentos Portofino y Sorrento
Address: Avenida del Rei Jaume I, 86, Santa Ponsa, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Santa Ponsa
Amenities:
Kitchenette Swimming Pool
Hotel Style:
Ranked #1 of 2 Specialty Lodging in Santa Ponsa
Price Range (Based on Average Rates): $
Hotel Class:2 star — Apartamentos Portofino y Sorrento 2*
Number of rooms: 29
Reservation Options:
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Also Known As:
Apartamentos Portofino y Sorrento Hotel Santa Ponsa
Apartamentos Portofino y Sorrento Santa Ponsa, Majorca

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