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“A Little Disappointed”

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TUI Family Life Avenida Suites
Ranked #3 of 93 Hotels in Salou
Certificate of Excellence
Aberdeen
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“A Little Disappointed”
Reviewed July 26, 2008

Overall just ok saved by excellent Reception,Housekeeping and Bar
Disappointed with the Restaurant where food variety generally good however hot food was never hot!.Service in the Restaurant very poor you lay your own table fully for breafast and on 2 occasions twice for dinner.Staff more interested in clearing vacated tables than clearing dirty plates from occupied tables
Lack of smiles from the staff in the restaurant meant overall a very poor Restaurant experience.

However of major concern was the main stairwell fire doors were pegged open and not on electromagnets so in the event of a fire and the alarm being activated the doors would not close and the stairs may not provide a safe exit route as there would be nothing to stop the fire spreading

To be fair previous holidays with Thomsons Family Club have been very good-Coma Gran and Bonnnaire in Majorca

  • Liked — Very friendly Bar staff and pro active service
  • Disliked — poor very poor restaurant restaurant servive disappointed with food quality-hot food cold
  • Stayed July 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank E1D2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (445)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • Russian first
  • Spanish first
  • Any
English first
West Lothian
1 review
Reviewed July 17, 2008

We stayed at this hotel for 2 weeks and didn't get 1 night of uninteruppted sleep!. It is situated on a busy road and one block down from 3-4 nightclubs. The noise was from car horns and revellers leaving the clubs and singing. This went on all night until about 6 in the morning.
The hotel itself is a bit tired and in need of refurbishment. The food was excellent and the staff all very friendly. The pool area is nice with plenty of sunbeds but limited parasols.The evening entertainment is a bit limited. Definitely not somewhere I would recommend.

  • Stayed July 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank allisonWestLothian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cumbria
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 11, 2008

We stayed at the Avenida for two weeks, myself, my husband and two children aged 8 and 3. We arrived on the saturday night about 8pm, The reception staff were excellent, we were'nt waiting around for ages to get our keys. We then went for tea in the restaurant. There is only karaoke on saturday night for entertainment so we went for a walk to find our bearings, it is only a ten minute walk to the beach, other shops and restaurants. The restaurant was lovely, something different every night. The kids did not go hungry, there is always something for them to have. The service is the restaurant was great. Out of the 14 nights we only went out at night for two of them (both the karaoke nights). The entertainment was great. especially for the kids, they have a mini disco at 8.20pm for about an hour and then the entertainment starts. the kids loved the disco as they learnt all the party songs/dances. The kids club team were excellent, the only day they dont run is on a thursday. They were fantastic with the kids and we felt at ease when they were there. The pool was fantastic. There is a small baby pool and a larger pool which is divided into two areas, a really deep side and a shallow(ish) side. My three year old loved the shallow side, he could go as far in as he wanted. The entertainment team were great, sarah and david are worth their weight in gold, they took time out to ensure the kids had a great time. There were a couple of entertainers who were a bit abrupt with the kids and you just wanted to tell them to chill out, but you cant please everyone. The waiters by the bar and pool were fantastic, so polite and friendly.. Now the bad part, what is happening to all us Brits !!! The pool doors opened at 9am for access to the pool, people were RUNNING to the sun beds and putting towels on them, this is a real joke...... Do we really need to do this? some people were putting towels on beds, going to the beach then coming back to the pool, someone else could of used them beds for the day.... We really need to look at ourselves, it was like a donky derby !!!!

Overall i would def reccommend this holidays, the kids loved it and at the end of the day, if they are happy, then we are, enjoy !!!

  • Liked — Hotel, Pool, Food, Entertainment, Staff
  • Disliked — Brits running for sunbeds
  • Stayed June 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Macsx6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TUI Family Life Avenida Suites

Property: TUI Family Life Avenida Suites
Address: Pompeu Fabra, 26, 43840 Salou, Spain (Formerly Golden Avenida Suites)
Location: Spain > Catalonia > Province of Tarragona > Costa Dorada > Salou
Amenities:
Bar / Lounge Beach Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
#1 On the Beach Hotel in Salou
#3 Family Hotel in Salou
#3 Luxury Hotel in Salou
#3 Romantic Hotel in Salou
Hotel Class:4 star — TUI Family Life Avenida Suites 4*
Number of rooms: 180
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Also Known As:
Aparthotel Golden Avenida Hotel Salou
Aparthotel Golden Avenida Park Salou

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