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“Fantastic family hotel”

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TUI Family Life Avenida Suites
Ranked #3 of 93 Hotels in Salou
Certificate of Excellence
Reviewed October 23, 2013

We travelled as a family of four with a five year old and a one year old. On arrival check in was very fast and easy and our room was ready straight away even though it was in the morning. Room was a one bedroom suite and was perfect for our two week stay, plenty of storage and room to leave suitcases, clothes line on balcony was very handy! The food in the dining room is good and we always found something for us all to eat, drinks are very good too. The staff throughout the hotel are fantastic And cannot be praised highly enough. Would definitely return to this hotel.

  • Stayed: June 2013, traveled with family
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15  Thank Welshpride2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed October 21, 2013

Over the last 10 years, we have visited this hotel 4 times ..
Every visit is exceptional, from reception staff &bar staff to maids , nothing is too much trouble .
So to start off with the cleanliness of the rooms were to the highest standard , rooms cleaned every day. We booked 2rooms as there were 6 of us, the reason we came back was because it was our 2year old grand daughter first holiday abroad &we knew it was high standard and save ..
The pool has a lifeguard which is quite unusual .
We stayed room only this visit, but there are quite a lot of restaurants very nearby and reasonable prices aswell..
Our daughters room had pool view , our room was directly facing theirs (road side) which was very handy for our grand daughter to run between rooms, we were expecting our room to be very noisy but we had no issues , it seemed quieter than our daughters as people were sitting on terrace till around mid night ,
Any way onto the bar staff , SARR has been there since we had our first visit to this lovely hotel, he is an absolute gentleman , so polite and so good with ALL customers, the bar manager has also been there since our first visit , waiters are all so hard working especially MAISER , the whole bar area is spotless, ..our grand daughter went to crèche she LOVED it they crèche staff were so lovely and professional with the children , we returned 2weeks ago and she is still talking about the crèche and thomson the dog...
A special thank you to johnny who was so good with all the children in the evening , Hannah ..
Unfortunately the same couldn't be said about Shaneece who didn't seem to be as interested , when on stage in the evening she kept looking at her watch , (seemed like she was a bit fed up) ..
Overall though holiday was perfect .
THANK YOU to every single member of hotel staff for working so hard .
We will be returning soon

  • Stayed: September 2013, traveled with family
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10  Thank Sharon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2013

Just back from our 1 week stay during the schools half term. We had a fabulous holiday from start to finish with the exception of the transfer bus being late on departure (nothing to do with the hotel this was the holiday taxis)
We were stayin in the hotel at the tail end of the season so it was very quiet in comparison to staying during peak season which suited us and the kids (aged 9&10) fine. Even though it was so quiet the reps were brilliant, could not fault them at all. They had great creche facilities and kids club during the day but also got the adults involved too wether it be a quiz in the sunshine, killer pool or killer darts. Maybe not everyones idea of entertainment/fun but for the varied age range that are in any hotel there is going to be someone that its not to there taste although it seemed everyone; at somepoint got involved which was a great way to meet new people.
The food was good, just as we had expected, plenty of choices for everyone. We did speak to one couple who where stayin in the sister hotel 2 hotels down from the right that would come to the golden avenida for the pool and entertainment but ate in there own hotel as they prefered the meals in the sister hotel which if your all inclusive anyone can do.
The staff where lovely and couldn't do enough for you.
I read quite a few reviews regarding the beds being too hard which yes i do agree the were firm mattresses although we never found it a problem and slept fine every night.
The hotel is fantastic and we will definitely be returning in the future.

  • Stayed: October 2013
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1  Thank ScatsNScogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2013

Nice hotel, well equipped spacious rooms and a good restaurant with plenty of choice. Thing is we did not travel with our children (the youngest now being 21) so needless to say this is not the Hotel for a romantic stay so we made a monumental error of judgement staying here. Don't get me wrong this is a great place for families and the staff go out of their way to make sure the children are well entertained and fed. We incorrectly assumed when making the booking that children would be at school at the time of our holiday (mid June).
Fortunately we were able to use the pool facilities at the sister Hotel down the road otherwise we would have been demented.
Our room overlooked a relatively quiet road but the apartment block opposite had a group of about 20 local Spanish teenagers who kept us entertained with live music (guitars and cajon) which was much less entertaining from 1 a.m. to 5 a.m.
As a base for touring it is well positioned. Get the local bus to Tarragona it is a beautiful City. We booked the guided City tour with Thomson and although it was expensive it was well worth it.
The promenade at Salou is very pleasant for an evening stroll.
All in all a nice stay but dont make the costly mistake we made if you are travelling as a couple looking for a quiet relaxing break. Entirley our error, not a criticism of the Hotel.

  • Stayed: June 2013, traveled as a couple
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7  Thank Sven M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2013

Stayed at the Golden Avenida in June 2013 and had a brilliant family holiday. We travelled with friends so our party was my wife, me, our five year old son, our friends and their two young children. The rooms are a good size and very modern in design with small kitchenette and two bedrooms, each with a large TV.

The hotel restaurant is good and has a nice selection of food on offer at meal times. The service offered by the staff was friendly and efficient. The pool area was nice with a splash pool, toddler pool and kids playground around the main pool. We had to get out early though to secure beds. But the best thing which this hotel offers is the entertainment for families especially kids. The Thomson crew work their socks off all day to keep them happy, and when they are not having to do games they are busy talking to the guests ensuring they are happy etc.

Our kids loved the kids clubs and were always sad when their session finished, and if the kids were not in the evening sessions the entertainment in the main bar was for kids up to ten o'clock in any case. We loved it so much we are giving serious consideration to going back next year. Well done Thomson your team at this hotel couldn't possibly do anymore to put your customers first and are a real credit to you!

Room Tip: Try to get a pool view room
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  • Stayed: June 2013, traveled with family
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3  Thank ukholidaylover76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2013

Stayed here 5th -12th October and what a fantastic hotel.Our room was pool facing as requested and got the sun all morning. I would think in high season it would be sun all day! Our room was huge with a separate bedroom with twin beds and the main room had a double bed and sofa. There was a kettle,microwave and fridge which was great!The staff here are the most helpful and friendly we have ever encountered and are a credit to this hotel.They helped us with bus times, train timetables and even the weather forecast when we went by train to Barcelona.
We stayed full board and though the food was nice it often wasnt very hot so we usually heated it up in the microwave. This would be my only slight downside but wouldnt stop me booking this hotel again.We travelled as a couple so didnt really stay in for the entertainment but the kids there all seemed to be having a fab time with the reps round the pool etc.

Room Tip: We had corner room 409 facing pool and it was great!
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  • Stayed: October 2013, traveled as a couple
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1  Thank PinkyBenidorm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2013

Just got back from 1 week (7/10 to 14/10) at the Golden Avenida Suites (Salou) what a great stay, food great, rooms superb, atmosphere very family orientated - just what we were after. But the real credit goes out to the hotel team from Sarah to Ana, the Thomson reps (Johnny, Shanice, EJ and others were A1 you all deserve a special mention, my son (4), hasn't stopped smiling and re-enacting the dances, treasured memories. If you are looking fir a relaxing yet entertaining break in the sun then Golden Avenida Suites, Salou should be a confident competitor.

Room Tip: 2nd or 3rd floor facing pool(s)
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  • Stayed: October 2013, traveled with family
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Thank ItchyfeetLiverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TUI Family Life Avenida Suites

Address: Pompeu Fabra, 26, 43840 Salou, Spain (Formerly Golden Avenida Suites)
Location: Spain > Catalonia > Province of Tarragona > Costa Dorada > Salou
Amenities:
Bar / Lounge Beach Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
#1 Best Value Hotel in Salou
#1 On the Beach Hotel in Salou
#3 Romantic Hotel in Salou
#3 Luxury Hotel in Salou
#3 Family Hotel in Salou
Price Range: $76 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — TUI Family Life Avenida Suites 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
Aparthotel Golden Avenida Hotel Salou
Aparthotel Golden Avenida Park Salou

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