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Reviewed September 10, 2013

Came back this morning from a weeks stay in avenida suites. Hotel was fantastic, all staff extremely friendly and spak perfect English always polite and willing to go the extra mile to help you. The suites themselves are a lovely surprise when you first walk through the door, they look brand new and are very modern, would advise getting a pool view room as the views around the other sides are just of a busy road which can get quite noisy, also if your on the 1st floor above the entertainment hall it can be quite noisy until around 12:00am when the staff go home. the beds are quite hard but bearable i nerver had a bad nights sleep regardless of surrounding noise. bathrooms in the suites are generously sized, with bath and shower and nice big balconies aswell with table and chairs. Small kitchenette in each room, which fridge kettle and microwave.

Aircon isn't that powerful advise requesting an extra key from reception and leaving the aircon on during the day while your out to keep the room nice and cool.

The swimming pool always spotless and big enough to have a good swim, kiddies slides were always a hit with the little ones, another kids pool up the stairs on the patio area with sunbeds up there aswell, always plenty of sunbeds dispite the morning rush, best area to catch the rays on a sunbed is in the middle by the Jacuzzi, but you might have to be up with the birds to get one! there can be aot of flies by the pool so you might want some repellent they can get very irritating!

Food was great, plenty of choice always something for everybody, they do a blinding roast on a sunday! Lots of food choice for the kids and plenty of desert choices, wide variety of vegetarian options even a gluten free menu.

if not all inclusive drinks are reasonably priced, happy hour at 20:30 till 21:30 which is 50% off all drinks! Thomson entertainment team was brilliant jonni rocks shaneece bubbles and the rest of the crew do a fantastic job of keeping the kids and adults entertained every day, lots of games throughout the day including darts volleyball pool games and they even give u out wordsearch and puzzle pages to do while sunbathing.

Overall the hotel is fantastic not a bad word to say would 100& recommend this hotel for all types of holiday couple family friends or solo! will definitely be returning!

Room Tip: Choose a pool view room and try to avoid a room above the entertainment hall as can be noisy at night time.
  • Stayed: September 2013, traveled as a couple
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3  Thank Chloe C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2013

We a family of 3 adults and a 15 year old stayed here 17th - 31st August.What a great hotel the suits are great with lots of room and very modern. Reception staff Ingrid, Sara, and Boris are great very friendly and nothing is to much trouble to them.
We went HB and found the food very very good a lot of choice every night, even our 15 year old was impressed. The restaurant manager Anna is wonderful she works so hard and always has a smile for everyone as she greets you, lovely lady.
It's the first hotel we have stayed where as long as you are down by 8-00 for the doors opening at 8-15 you will get a sun bed without being knocked over in the rush lol
Entertainment great day and night, reps work very hard and do a great job.

Room Tip: Email hotel and ask for pool facing room in advance. And ladies pack a mirror as only mirror is in the bathroom and gets steamed up easily.
  • Stayed: August 2013, traveled with family
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1  Thank laineyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2013

2 adults and 3 kids travelled here aged 6,3 and 9months.
Reception staff all speak excellent English and go out of there way to make your stay go smoothly, Ingrid , Dana and Boris were particularly helpful.
The rooms are now amazing. The bedroom and living area both had a flat screen tv with uk channels with Disney channel for kids which was fab when they woke early or when we were getting ready on a night, it kept them occupied for an hour.
The pools were brill , on the top there's a baby pool on a decked terrace which we were lucky enoughto get a room onto so we could just jump over with our stuff ;) then the splash pool with slides which was freezing but my 6 year old didn't mind at all. The big pool was great and big enough for a swim in.
We never had a problem getting a sunbed down by the main pool yet the sun bed freaks were still at the door at 8am running for the perfect bed! The pool area was always kept clean and the lifeguard was always alert.
Restaurant- I don't know how people can moan about the food, I really don't. Breakfast- bacon, egg,beans,tomato,omelettes,sausage, toast, cereal, croissants , biscuits, fruit, ham, cheese, salad - what else do you want!?
Dinner and tea times there was always something, potatoes, chips,pasta,chicken, pork, beef, samosas, spring rolls, chilli con carne, bolognese,currys, casseroles, kebabs, wraps, burgers, hot dogs- what more do u need lol
Ana the restaurant manager is brilliant with kids, always happy and chatting to them, my boys already miss her.
Entertainment - johnny rocks and Ej and Bubbles worked so hard permanently full of energy! My boys loved Bubbles in kids club , as for kids club it really was loved by my boys, they went to several sessions and always came out happy looking forward to the next day.
There's a soft play for little ones and my 9mnth old enjoyed it in there too, it was great for her to get out of the sun and have a crawl about.

The all inclusive was superb, Smirnoff was included and slush puppies, chocolate milkshake and the ice cream selection was good too.

The only downside to the whole holiday was the bed! My back is still aching but don't let that put you off as no one else seemed to mind!

Room Tip: Choose a ground floor room to get easy access to baby pool
  • Stayed: August 2013, traveled with family
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2  Thank justme033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

We spent 11 nights at the Golden Avenida Suites on our somewhat unconventional honeymoon with our children (aged 11,9,8 and 3 months).
We had requested a pool-facing room as previous reviews had said they were quieter and I think this is probably generally true however avoid rooms 108, 109, 110 and 111 if you want to go to sleep before midnight: they are directly above the entertainment / bar area and you can hear every word of every song that is played. When we complained we were offered another room however it was road-facing and we decided hearing the disco until midnight was preferable to hearing the drunks staggering home and shouting until 7am so stayed where we were. Our room (one of the 2 room suites that sleeps up to 5) was spotlessly clean with plenty of storage for the clothes required for 6 of us. There was a washing line on the balcony but worth taking some pegs as items did blow off in the wind. Both rooms had a tv so kids could watch something different to us.
Reception staff were incredibly helpful and gave us a complimentary bottle of cava when they realised it was our honeymoon. Ana in the restaurant obviously enjoys her job as she always greeted us with a smile and was lovely to all the children.
The food for the meat-eaters was excellent (according to my husband). The options for vegetarians were limited: plenty of cheese and there's fish if you're a pescartarian but lots of the salads had bits of ham in them, the chef in the morning really wasn't fussed about throwing bits of ham on to the tray of pancakes and although there was pasta at lunch and dinner, the tomato sauce often had meat in it. On the plus side, there is a gluten-free (limited) menu. You need to ask for it but the hotel can provide pasta, pizza, bread, cakes and biscuits.
The sunbed dash has been well documented in other reviews and is a pain: doors to the pool area open at 8.15am but you probably need to queue from 7.45am if you want a parasol. The baby pool on the raised deck is less busy and we always managed to get 4 sunbeds and a parasol here. This pool is suitable for under 5s.
My children had a fantastic time. They were in the pools most of the time but also played table tennis, football and used the playground. Being all inclusive meant that they could have as many lollies, slushes, ice creams and toasted sandwiches as they wanted from the pool bar during the day.
We ventured into Salou itself one day but it wasn't really our thing: rather too 'Brits abroad' for our liking - lots of 'egg and chips' restaurants and nightclubs. We're glad we went all inclusive at the Golden Avenida as it meant we didn't have to eat out.
Overall, a great holiday. As I didn't like Salou itself, I probably wouldn't go back however the hotel itself was well worth going to.

Room Tip: Pool facing but not directly above the entertainment area / bar
  • Stayed: August 2013, traveled with family
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4  Thank sophie j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

We stayed at the Golden Avenida for 2 weeks in Aug and we loved it!

Don’t know where to start…It’s the best family holiday we have ever had.

From the minute you walk in you are greeted with a smile by the lovely reception staff Sarah, Dana, Boris and Ingrid, they will go out of their way to help you if they can.

The rooms are lovely, we had Room 208 – 2nd floor looking over the pool it was perfectly place and very little noise in the evening. In the main room we had 2 singles beds pushed together, a sofa (bed), kitchenette and flatscreen TV with loads of English channels – Sky sports, Sky News, BBC2, ITV, channel 4 or E4 I think and a couple of kids channels. Then there is a bedroom with 2 single beds and another TV with all the same channels, my daughter loved being able to watch cartoons on her TV while we were getting ready to go out. The rooms were cleaned and towels changed regularly. We had no problem with the bed, we thought it was really comfy.

The Kids Clubs are great, my little one had never been in a kids club before and I wasn't sure if she would want to but she LOVED it, she couldn't wait to go. They had a drop in Kids club at 1.30 to 3.30 for all ages and the another one at 4.00 to 6.00 and them some nights they had an evening kids club from 7.00 to 9.00. It was great in the day to keep her out of the sun for a couple of hours and she loved it. They also have a creche for toddlers and that seemed really popular also.

There is so much to do for the kids and the adults if you want to take part. From Aquafit in the morning, water-polo and all sorts of crazy pool games during the day to some fun and cheesy shows in the evening. The Thomson entertainment staff work so hard day and night, I don’t know where they get the energy from. Johnny Rocks, EJ & Shaneece and all the Kids Club staff are amazing, they work so hard to make your kids holiday fun.

The restaurant was great, loads of choice for breakfast: cereal, yogurt, fruit, toast, freshly made omelettes and pancakes, fried egg, sausage, bacon, loads of fresh bread and rolls. Lunch and dinner was a great spread, loads of salad and veg choices, freshly grilled meat and fish, the usual meats in sauce, potatoes, rice, pasta or you can even opt for hot dogs or burgers with chips if that’s what you fancy. They even have a little kids section where they often did chicken or fish gougons and pasta / chips. We never had trouble finding something nice to eat. The restaurant staff work really hard and a big thanks to Ana who loved greeting all the kids with a straw and gave them a sweet on the way out.

The bar was fab, they had Smirnoff and many other named brands included in the AI, the bar staff were also great and worked really hard, always running around.

It really is a brilliant hotel, the staff are amazing they work so hard to keep the customers happy, the reviews are right, it’s brilliant for a family holiday and we will definitely be back, maybe even next summer.

Room Tip: Room 208 - 2nd floor looking over the pool perfect
  • Stayed: August 2013, traveled with family
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2  Thank Tweetie-pie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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