we were in salou from 29th september 2012 for 2 weeks, and i have never stayed in a place like this in my life. we were in the arqus 4apartments when we arrived there we had to pick up our keys from another hotel which was a good 45 minute walk and with 3 grandchildren and 5 cases it wasnt easy. when we finally got to the other hotel their reception 24hr was also closed. our first time in salou 1am in the morning and the kids were terrified . we had to book into another hotel for 1 night which cost us 60 euros plus 100 deposit. we finally got our keys the next day and when i walked in the room it was absolutly stinking fridge and cubords were filthy no toilet brush double matress on our landing all stained with blood 4 small hand towles . we were exauhsted by night and fell into bed only to fall right through to the floor my husband is a joiner so i thought he could fix it but when we took the matress away the spars under it were only laid on the metal frame no place to attach them the spars were all different sizes we complained to the reception the next day and wes told it would be fixed so i asked him for the key to get acess to the pool for the kids only to be told the pool was closed for the season so we just went for a walk to try and calm down then returned to the room only to find the bed not fixed went back to reception but he had closed early so it was another night on the floor same again next day promised that the bed would be sorted but it never happened so i just lost the plot and phoned back home to my travel agent who got us moved to another hotel which was great. the next day sitting at the pool we learned that 24 other people had walked out ther rooms because of the dirt smell and dirty nappies and other rubbish that was left by the prievious tennants i am not a a fussy person at all but honestly it was just the pits.
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- Also Known As:
- Apartamentos Arquus Hotel Salou