Stayed in the Apartments for 2 wks, I was crying at the end of the first wk to go home. Our apartment was on the first floor over the supermarket. The deliveries in the morning woke us up from 7:30am every morning and the fighting from other boozed up holiday makers my kids witnessed from early hours in the morning was terrifying, my kids were so frightened and upset by this experience. The reception staff were not at all helpful when we requested to be moved to a different location in the complex. I left a few items behind and when i phoned the reception of the apartments to try to retrieve the items back at my expense she keeps telling me to call back tomorrow and that she has to talk to the cleaners about the items, to date still no joy getting my items back. I said that the cleaners have either taken my items or thrown them in the bin and the receptionist said "ya I agree they must of" what a reply. I will never ever return to Cap Salou and I will never recommend the apartments to anyone, the worst holiday I and my kids ever had.
- Also Known As:
- Ontario Apartments Hotel Salou