Me and my family of 9 including one child, one toddler and one baby spent a week at the end of September and very much enjoyed our stay. The hotel was clean and welcoming with the majority of the staff greeting you with a friendly smile.
The rooms were a good quality and include a fridge, air conditioning and a small supply of toiletries.
The food was excellent, as half board we enjoyed breakfast and evening meal and the variety was excellent with no restrictions on 2nd helpings or 3rd or 4th for that matter.
The provided entertainment was great, especially for the kids, the animation team seemed to work tirelessly being there nearly all day and somehow managing to have as much energy as the kids themselves. There is also free wifi available but you must be in the bar area to use it.
The hotel is situated perfectly with both the beach and Puerta ventura within walking distance and some local shops nearby. There is also a land train that runs about into the late hours if you don't fancy walking.
Just a few things prevent this from being a 5 star review. First of all it would be nice to have a kettle and cups in the rooms, I understand that the hotel has guests from Germany, Russia, France and Spain as well as us Brits but culturally speaking us Brits like to have a cuppa every now and then so perhaps they could be available on demand.
The absence of free drinks available at dinner time annoyed me, the coffee and fruit juice machines provide free drinks at breakfast but at dinner you have to pay inflated prices for drinks. Again us Brits enjoy a cuppa with our meal too. Being at the hotel in September was hot but I can only imagine how thirsty/dehydrated you would be mid season and this seems to be a bit of a dirty and unnecessary money making tactic to me.
As mentioned most of the staff were excellent, the cleaning staff did an excellent job and were the most friendly of all however the serving staff in the dinning room weren't the most friendly, they weren't rude they were just like robots rushing around. At one point my 8 month old nephew's head lolled back in his high chair and was very nearly hit by a member of staff with a trolley, I noticed it but the staff member did not and just carried on oblivious.
As mentioned in other reviews the swimming pool was very dirty, after purchasing a pair of goggles I was able to see the amount of dirt that accumulated on the bottom of the pool, it was there all week and I never saw it cleaned.
All in all a good trip with just a few minor issues stopping it from being perfect.
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- Also Known As:
- Hotel Vil La Romana
- Vil La Romana Hotel
- Romana Villa Salou