I had high hopes for this hotel, I have stayed in quite a few hotels in Salou in the past on a budget but when I paid out for this hotel I was expecting a good, but not perfect 4 star. We arrived in reception to one member of staff behind the counter. There was only one couple in front of us but we waited for over 30 minutes before we could be seen. The lady behind the desk was fine and was doing her best but one member of staff isn't enough soon as 2 or 3 groups turn up together.
The hotel grounds are kept well; it does have a nice feel to it. The areas around the 2 huge pools are nicely themed and kept to a good standard. The rooms were meant to be refurbished this year (2013) and either ours was done in a rush or has had a very hard life. It was a little grubby here and there with dust and other people’s hairs about. The bathroom had the usual mould around the sealant. The beds were huge but uncomfortable, one half had completely collapsed in the middle and was obvious when we walked in the room you could see it wasn't right so nice of the maintenance crew to pick that up... The aircon also did nothing, it came on but very little cool air came out.
The worst thing about this hotel and the main reason for the lowish rating was the food. It was absolutely awful. I've never paid so much for such tripe. First night we did the dinner buffet, the bill came to 70 euros and it was just terrible. 70 euros for hotdog sausages (which were cold) and chips?? Come on! Everything on offer was cold, dry and mostly inedible. On another night we tried the "tapas bar" ha!! The restaurant looks lovely but mini cheeseburgers and chicken dippers is not tapas. Patatas bravas was fried potatoes with burger sauce squirted on them, 7 euros for 4 chicken dippers with tomato ketchup and the mini cheeseburgers.... well my partner couldn't eat it and I’m not surprised. Shame on your Port Aventura! The other things to note were service at the bar was pretty slow, you were sometimes ignored and there’s no entertainment unless you have kids.
The hotel booking included entrance to the theme park which works out well as you can come and go as you please. The free shuttle bus came to good use too! Overall we had a good time and would stay again if a good deal was to be had although unless included in your booking we would stay away from the restaurants on site!
- Official Description (provided by the hotel):
- Just an hour from Barcelona, come to an oasis of peace where you do not have to lift a finger for yourself, providing you with the opportunity to recover some of the adrenaline expended in PortAventura Park. Enjoy the serenity, white sands and freshwater of one of Europe's largest man-made beaches, surrounded by palms and exotic gardens that will transport you to a faraway tropical island. Become acquainted with this magnificent 4-star resort, a perfect combination of fun, sun, beach and tranquillity at the heart of the Costa Dorada. Complete the experience with an ample choice of gastronomic delights, unlimited access to the PortAventura theme park with admission included throughout your stay, and an extensive programme of sporting activities with special offers and rates available at associated golf courses. Visit the Wellness Centre & Spa, where you will be looked after and spoiled, making your holiday the ideal opportunity to restore energy and vitality. So what are you waiting for? Grab your sun lounger and dedicate your holidays to peaceful relaxation and enjoyment. Let yourself drift away and take it easy, with direct access to one of the best theme parks in Europe. In 2015 the 20th anniversary of the opening of doors PortAventura is met and to celebrate in style with family, friends or partner, we expect you to live unforgettable moments. This year PortAventura presents the new how will offer its Soleil Cirque in the Resort, Amaluna. Furthermore, in 2016 Ferrari Land will open in Europe PortAventura resot to offer a real race track, the highest and most rapid vertical accelerator in Europe and the first luxury hotel themed for the first time in the history of the Ferrari brand, including other surprises. ... more less
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- Also Known As:
- Hotel Caribe Resort
- Caribe Hotel Salou
- Hotel Caribe Salou