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“Best Oasis Hotel”
4 of 5 bubbles Review of Hotel Oasis Park

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Hotel Oasis Park
Ranked #24 of 94 Hotels in Salou
Scotland
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Best Oasis Hotel”
4 of 5 bubbles Reviewed October 24, 2013

I really enjoyed my stay at this hotel, great location (5-10 min walk to beach, public transport across road)
Staff were very friendly, on our 1st day our shower was broken however it was fixed within 30mins so this is positive!
Room was very clean every day, had pool side balcony which we requested when booking, the safe that is included in rooms does not have a padlock unless you pay 5euros a day, which we did not pay. The room was safe tho.
One bad point is the food. We were all inclusive on our first day we had no clue what to do (sit down at any table etc) Breakfast was brilliant had a great choice. I am vegetarian and knew my food options would be limited. They had chips and plain pasta for dinner and lunch. My partner said the meat was not very good (this could be just cooked differently) We went out for every lunch and dinner for our week stay so all inclusive was a money waster for us

I really enjoyed this hotel, will be back just not all inclusive!!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emma P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTHOTELS2013, Director Hotel at Hotel Oasis Park, responded to this review, October 26, 2013
Dear customer

Thank you very much for your kind comments about the hotel Oasis Park posted on tripadvisor
It is very important for us to know the problematics points in our hotel to solve them inmediatly and to try to improve the satisfaction of the guest. We realy like to hear that you have enjoyed your stay with us.

Best regards from Salou and see you again for your next holiday

Luis Miguel Lamuela
Director
Hotel Oasis Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (209)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
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  • Swedish first
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English first
Swansea County, United Kingdom
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed October 17, 2013 via mobile

On arrival we were told that they had double booked our rooms. But we were given a room for the night at a hotel around the corner. for the inconvenience we were then offered wine and water with our meals all week also a room safe each,as well as sauna the receptionist Lydia was most helpful The rooms we had were great,maid service every day.considering the amount of people and nationalities at one given time You would be hard pushed not to find something to your taste at meal times only gripe would be the toaster machine was so slow and the hot water for our morning cuppa was not as hot as we would have liked it but other wise a pleasant holiday was has by all

Stayed October 2013, traveled with friends
Helpful?
2 Thank Yvonne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTHOTELS2013, Director Hotel at Hotel Oasis Park, responded to this review, October 26, 2013
Dear customer

First of all we world like to thank you for posting your opinion about the hotel Oasis Park on tripadvisor. Our main goal is to satisfy our customers in any details as best as we can.
We realy liked to hear that you have enjoyed your stay with us

Best regards and see you soon


Luis Miguel Lamuela
Director
Hotel Oasis Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 13, 2013

Stayed in September.room cleaned every day.plenty of choice at mealtimes.Toast took for ages to go brown.Made to feel a thief when were given a bottle of water by people on next table to ours.pounced on by two staff who took it off stating it was for inclusive guests only.it could have been handled a bit more sensitively.Staff friendly and helpful.Would stay again.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank denisesun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTHOTELS2013, Director Hotel at Hotel Oasis Park, responded to this review, October 26, 2013
Dear customer
Thank you very much for your kind comments about the hotel Oasis Park.
Our best satisfaction is knowing that our guest have enjoyed their stay with us and that they want to visit us again.

Best regards from Salou and we hope see you again on your next holiday

Luis Miguel Lamuela
Director
Hotel Oasis Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed October 4, 2013

Hotel is in great location! Nice spacious rooms. 5 minute walk to the beach with plenty of bars and restaurants around the hotel. The food is average, very reparative! We were here for 5 nights, so overall had a great time and would come back again! Great value for money!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Charloxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTHOTELS2013, Director Hotel at Hotel Oasis Park, responded to this review, October 7, 2013
Dear customer

Thank you for your fantastic review. We really like to know that you have enjoyed your stay at Hotel Oasis Park in Salou.

Our goal is to satisfy our customers in any details as best as we can.

Best regards from Salou and we hope to see you again for your next holiday.

Luis Miguel Lamuela
Director
Hotel Oasis Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed October 1, 2013 via mobile

entertainment 3rd september for 11 nights..

location ideal
shoping area straight outside hotel. Beach ten minutes walk..
bus and road train stop to portaventura theme and water park straight outside hotel...
also if you come out of hotel and walk right over the road there were stalls with hand made goods and portraits and straight over the otherside of the road there's a small kids area with rides mini tiny roller coaster bouncy castle n such. Passes a little time on and the food wagon there very cheap. Also sells alcohol very cheap.
Little ones really enjoyed it here

food was ok average for a 3* and different food catering for everyone at meal times... bearing in mind there are quite a few nationalities so quite a selection to try and please everyone.
Did find that at lunch and evening meal we had to find waiters for drinks.
This could be organised a little better where on entry to dining room shown to your table and take drinks order at same time.
breakfast not a issue as you help yourself to your refreshments.

entertainment.
I will list this in two parts hotel entertainers
kids and daytime and evening entertainment shocking worsed ive ever seen. honestly comprised of the two entertainers huddled together oblivious to the kids and other holiday makers.
The advertised day time entertainment was non existent. And the evening kids disco comprised of 2 staff dancing to each other for the 3 nightly repetitive songs. i think they forgot the concept of a mini disco was to involve kids and with 2 little ones age 2 and 4 was not good.
We did complain at the reception into the holiday and at this stage the entertainers decided to approach us but only to advise us that they had decided to leave.. oh and the kids did get there face painted wow a full 12 days of kids entertainment summed up in one face painting..

evening brought in entertainment.
This was fantastic and the contortionists were mind blowingly good.
As where the African dancers.
this part of the evening entertainment was great..

also fermin, jesus and all the bar team worked really hard and I found them to be friendly and obliging when requesting drinks. Well as friendly aa could be language barrier.

To sum up we got what we expected
paid 3* and thats what we got no better no worse.
Just really let down with hotel entertainment entertainers.. as this was non existent during our stay.











  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank groovylass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTHOTELS2013, Director Hotel at Hotel Oasis Park, responded to this review, October 4, 2013
Dear guest.

Thank you for your review on tripadvisor
Your opinion is very important for us to try to solve de the problems and to improve the satisfaction of our guests. Our goal is to satisfy our customers in any details as best as we can.

We hope to see you again in the future

Best regards from Salou

Luis Miguel Lamuela
Director
Hotel Oasis Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashford, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed September 28, 2013

We have recently returned from this hotel. The hotel had a very good location on the main street where there were many shops, bars and restaurants. We found the receptionists very efficient and helpful when arriving although we did have to wait a couple of hours for our room to be ready which was no problem.

Our room was very nice, quite a good size. Very clean. The cleaners came in every day. We were on the 6th floor overlooking the swimming pools and we had a lovely sunny balcony, but the downside was the noise coming from the ground floor outside entertainment which was so loud it was almost like having it in the room with us. There was also constant music all day long which was a bit unnecessary for us anyway. There were plenty of sunbeds by the pools and the seating area was very good, with plenty of shade.

The bar staff were very pleasant and helpful. Unfortunately the staff in the dining room were completely different, in fact the first night we were there, because we didn't require a drink with our meal the waitress snatched the glasses from the table and seemed very annoyed with us from then on during the week. The noise in the dining room is amazing. I'm sure the breakages of crockery must be huge as the staff seem to throw the crockery on the trolley constantly. Unfortunately the food was mostly cold by the time you got it back to the table, and the toaster a breakfast was probably the slowest we've ever met!

We turned up for the welcome meeting with the Thomson rep at the place they told us to be but couldn't find her anywhere, then had to ask the receptionist where she was and found her in a completely different place - consequently we missed the first part of the meeting. She chose part of the room where there was loud music coming from another part so it was almost impossible to hear what she was saying. That was disappointing. However, we found our own way about and went to the excellent Plana but booking office and booked a trip to Barcelona which was very much cheaper than Thomson's trip there. That was an excellent day out. We also caught the Plana bus to Tarragona but were a bit disappointed as the bus went straight to the terminus there and we found ourselves in the middle of a huge industrial estate, which was a pity so we caught the bus back to a pretty resort about 10 mins away from Salou.

The entertainment was not really to our taste, however the jungle dancers were quite good but the flamenco evening was a bit ordinary and not what we would really expect the flamenco to be. They also seemed to rely a lot on a few little boys to get up on the stage and disco dance to seemingly keep people amused who were sitting in the seating area. This went on a lot, too much!

We quite liked the location of the hotel but would probably not go there again. We have been to 3 previous Thomson hotels which have been specifically for Thomson people, this hotel was not one of them. The others were better.

Room Tip: The rooms overlooking the swimming pools are the sunniest, especially the 6th floor (top), but the d...
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CarolannKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTHOTELS2013, Director Hotel at Hotel Oasis Park, responded to this review, September 30, 2013
Dear guest,

First of all we would like to thank you for your review about the hotel Oasis Park.
We take note about your comments of the food and we will do everything to improve the satisfaction in the future.
I hope see you again for your next holiday.

Best regards from Salou

Luis Miguel Lamuela
Director
Hotel Oasis Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed September 24, 2013

We have just returned from the Best Oasis park and had a wonderful time, no complaints rooms lovely and clean, good food, friendly staff a great hotel and good for a 3 star, do not know what some people want on our last night 2ladies stopped me and asked if I had eaten dinner which I replied yes and it was really nice, turkey potatoes broccoli follow by a sweet and cheese and biscuits they said all that they had was jelly, come off it what do some people eat at home there is so much to choose and all fresh some cooked in front of you, everything was fresh and good quality not like back home where most food is processed, I told a few people I had meet while on our holiday and told them what the ladies had said, they could not believe it as no one I talked to had a problem, we shall be returning next year, we are going to the Best Tenerife in November which is a 4 star so a lot more money but I would recommend The Oasis park to anyone and we have stayed in a lot of hotels over the years.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shirley m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTHOTELS2013, Director Hotel at Hotel Oasis Park, responded to this review, September 25, 2013
Dear Guest

Thank you very much for your kind comments about the Oasis Park hotel on tripadvisor
Our best satisfaction is knowing that our guest have enjoyed their stay with us and they want to visit us again or any other hotel of the best chain.

Best regards from Salou and we hope tosee you again for your next holiday


Luis Miguel Lamuela
Director
Hotel Oasis Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Oasis Park

Property: Hotel Oasis Park
Address: Avda. Carles Buigues 46-48, 43840 Salou, Spain
Location: Spain > Catalonia > Province of Tarragona > Costa Dorada > Salou
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Salou
#16 Luxury Hotel in Salou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Oasis Park 4*
Number of rooms: 384
Official Description (provided by the hotel):
Renovated 100% en 2015 and located at the tourist heart of Salou, just 10min. walk from Playa Levante and capellans beaches. Comfortable rooms with fully fitted bathroom, balcony, telephone, satellite TV, security door lock, heating, air conditioning and optional safe-deposit box. Buffet restaurant with show cooking, national and international cuisine, barcafeteria and kid's play area. Terrace with swimming pool (for adults and children), children's area and gym. Day and nightentertainment program. Optional services: spa, massage, hairdresser's beauty salon and meeting room. ... more   less 
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Also Known As:
Best Oasis Park Hotel Salou
Oasis Park Hotel Salou
Salou Oasis Park Hotel
Oasis Park Salou

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