We arrived at callifornia gardens, went to check in, room wasn't ready so we were given a card to get in luggage room, told to use middle lift n go to -1. Didn't tell us to use the card outside n inside the lift, we found a stairway down to the basement and after wandering around for a while found the luggage room, put the card in the door, wouldn't work. Went upstairs to the desk the lady on the desk was pig ignorant and managed to give us another card. Went back down n yes this card didn't work, by this time I was loosing my cool, went to look for the rep who wasn't on the coach with us but she had apparently been seen at the hotel, but obviously didn't stay around long, which didn't impress me one bit, back to the lady with the attitude, got yet another card which eventually worked, what should have took us 10 mins took up aprox one hour. Next came the meals, I thoroughly enjoyed the breakfast as I had the meats and the cheese with a cob, couldn't face the cooked breakfast as it was swimming in fat, the evening meals were shocking, again very greasy, I basically had a bread cob with something on if I could find any meat without fat or dripping with grease, if not jam would have to do. AWFUL NEVER AGAIN, room service that takes a lot to be desired, go on the beds looked nice and neat, come to get in it at night n the top cover had been pulled over a messy bed that had not been made. One afternoon we went back to find our kettle had been knocked over and left for us to clean up when we got back, luckily it was noticed or it could have caused a nasty accident on those tiles. Anyway this is one place I will never visit again n maybe the girl behind the desk should drop her attitude and think more of customer service. (TWO DISSATISFIED CUSTOMERS)
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, Cancelon, TripOnline SA, Hotwire and Cheap Tickets so you can book your California Garden reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- California Garden Hotel Salou
- California Garden Salou