Arrived at 10am ish and had 3 rooms booked. They tried to outbook one of the rooms by saying there was a problem with the water pipes and they had a burst. The other two rooms had been able to check in upon arrival. When stated we were all family and we weren't happy for one room to be put in a hotel the other side of town and that we all wanted relocating they miraciously found another room. I'm a hotel manager and its the oldest excuse in the book to be used when they had obviously overbooked the property. We stayed here for 7 nights as a group of 10 people and returned today. Booked 2 bedroomed apartments through hotels4u but got put into studio rooms that had two double szed beds, a fold away bed and fold away wall for any privacy you wanted. Wasn't a problem as we were all family. The rooms are basic but have cooking facilities and a good sized balcony. Hotel asks for a £80/Euro 120 deposit on arrival. Hotel pool clean and plenty of sun beds. We found a lovely little beach - turn right out of reception and then down first street on right, lots of steps to get to it so not for the mobility impaired but much quieter than the beach to the left. Anywhere you want to go you need to challenge the steep hill back but at least it keeps you fit. Housekeeping is the biggest let down - no fresh towels or bedding throughout the whole week, need to take own rubbish out to the street to the big bins and a sign in the room saying that if the room isn't cleaned upon departure to the standard you entered it you will be charged from your deposit for the cleaning.
Overall an acceptable stay - nothing to majorly moan about but nothing to majorly compliment.
Oh and weather was great!!
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- Also Known As:
- Apartamentos Albatros Hotel Salou