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H10 Salauris Palace
Ranked #1 of 93 Hotels in Salou
Certificate of Excellence
Reviewed January 7, 2013

I arrived on 01/09/12 It was just me and my boyfriend we stayed for 7 nights it was a very nice hotel when we first arrived our room wasn't ready but there is a locked room where you can leave your cases and there is showers if you want to freshen up or if you just want to change.

When we got to our room we knew about the charge for the fridge due to other reviews on here so we sorted this out before we went up we were on the 4th floor and had a pool view i'd say the only downside to a pool view is the entertainment at night is very loud.The walls are also quite thin so you can here a lot round about.

The room was very clean and was big for just 2 of us the balcony was also big, the food wasn't great but there was always chips as I am quite a fussy eater anyway but it did go cold quite quickly breakfast was when I struggled if you like cheap cereal then you'll be fine but you can taste the cheapness, there is bread to have toast and then there is a machine if you want fruit juice or hot chocolate or tea, coffee etc. but you never got this at night you have to pay for your drinks then.

Pool area was good we only went there a couple of times the water was cold but so was baby steps to go in but when the sun shines on it it probably will heat up from that over time. The rooftop was nice good view and the gym on the bottom floor with a table tennis table.

Good walking distance to shops, theme park and beach.

There wasn't many English channels on the TV but your not on holiday to watch TV there was a couple of news channels and there was also a music channel which is Spanish and English obviously depending on what they decide to play music wise.

Would definitely love to return to this hotel and would recommend it for other people.

  • Stayed: September 2012, traveled as a couple
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10  Thank Nicole B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direccion2013, Public Relations Manager at H10 Salauris Palace, responded to this reviewResponded May 4, 2013

Good afternoon,

Thank you very much for your positive opinion and also for the constuctive part.

Hoping to have you back with us soon!

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,583 - 1,589 of 2,899 reviews

Reviewed January 2, 2013

We arrived in the afternoon 2adults and 1 child first thing my son did was run to the pool which is lovely music on full blast and gets u in the mood for a great holiday everyone was dancing in the pool we got are keys straight away so up the room drop every think of and go and have a good luck around the hotel very clean 2pools we were manly sitting round the small pool but room lovely nice big size we were talking to a couple who had been there before and told us to always get a room looking over the road side as it was much quiter the pool side was very load day or night but we really had a great holiday the only down size was the staff not very helpful as are purse got pinched right next to me in the bar we had no money at all reported to hotel and they said we can't do no think I said we need to phone police which they wouldn't let us use there telephone and was told to walk up police station which wasent very nice we did and was told by police it always happening there and did it happen in bar and I said yes and when I said there is cctv in the bar and was told yes but that's the only part of the cctv not working but when I asked the barman about it he didn't understand English he understood when I offered him a trip but be very careful when leaving ur bits well personally I wouldn't leave and think hanging round but apart from that a lovely hotel

Room Tip: I'd get a room looking over the road side great views and much quite day and night and a must ge...
See more room tips
  • Stayed: August 2012, traveled with family
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6  Thank lian k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direccion2013, Public Relations Manager at H10 Salauris Palace, responded to this reviewResponded May 8, 2013

Good morning,

We have taken notice of your comment and as every opinion is important to us because with these opions we try to improve year after year,we also give courses to our staff to improve.

Our kind regards,

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Reviewed November 20, 2012

Stayed June 2011, travelled as a couple

i did this revew for the whong plcae so to corect it i put it back up


Me and my wife went to this hotel for our honeymoon
Very clean very close to local attractions (10 min to them park and 5 to the town centre)
Plenty for kids to do with evening entertainment not our thing but the kids seemed to be enjoying it and the entertainment team put there hart and sole in to it.
we had a room over the stage that was not good but the entertainment did finish at 12 on the dot
Most staff Reilly friendly (espeslely reseption who helped when i lost the card for the room ant no cost) apart from the bar staff who never smiled and huffed and puffed there way through any order and expected a tip EVERY TIME !!! the reception and restraint staff were very helpful.
We were a little apprehensive with the food as my wife is very fussy and the reviews ware not all that grate but we managed to find something to eat every day and only had to get burgers and pasta from the kids menu once.

only gripe was that the sheets in the room ware not chaged as offten as i woued have liked

Stayed June 2011, travelled as a couple

  • Stayed: November 2012, traveled as a couple
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4  Thank Peter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direccion2013, Public Relations Manager at H10 Salauris Palace, responded to this reviewResponded May 8, 2013

Good morning,

Thank you for your positive and constructive opinion wich we will take notice of to improve to provide our clients with the best service.


Kind regards,

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Reviewed November 14, 2012

Salauris Hotel is in a great location and walking distance to Port Aventura as well as the bars / restaurants and beach.

The hotel is lovely, rooms are spacious and very clean - didnt use the pool as it was November but it looked nice!

Would definitely reccommend this hotel

  • Stayed: November 2012, traveled on business
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4  Thank ClareyMc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direccion2013, Public Relations Manager at H10 Salauris Palace, responded to this reviewResponded May 4, 2013

Good afternoon,
We really apreciate your positive opinion and hoping to have you here with us again soon.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2012 via mobile

Stayed here for 14 nights (19th sept - 3rd oct) with my wife and 3 yr old daughter .

The hotel Is very nice , spotlessly clean , nice rooms , attentive staff .

The pool area is nice although the pool is one if the coldest I've been in ( brrrrrrrr), the kids pool is a nice size but again very cold , I would recommend wetsuits for very young children as it was just too cold for my daughter , the sea was much warmer by comparison.

The poolside bar and restaurant were ok , had a couple of sandwiches and a pizza from there , they were satisfactory but nothing special .

Evening entertainment was good , our daughter loved the kids disco which is on every night , some of the acts were very good and some were mediocre , overall I would rate the entertainment as good for a hotel .

Now onto the only bad point about this hotel , the food .

Whilst you wouldn't starve staying here as there was a decent selection of food each night , the quality was very hit and miss . The main problem is that most of the hot dishes are just not hot enough , we had completely cold beans and fried eggs on several occasions at breakfast and most of the evening dishes were barely warm , I don't know what the health & safety regs are like in Spain but they would be in serious trouble in the UK for serving supposedly hot food at that temperature .

We stayed at ville la romana last year (next door) and the food there was amazing . Due to the poor food I don't think I would stay at the salauris palace again as I know that there are better alternatives .Mealtimes are a big part of my holiday and to spend 14 nights not looking forward to my meals kinda spoilt the holiday for me .

Overall it's a great hotel if your not a foodie or if your staying on a room only basis , definitely give the food a miss .

  • Stayed: September 2012
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4  Thank fallwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direccion2013, Public Relations Manager at H10 Salauris Palace, responded to this reviewResponded May 4, 2013

Good afternoon,

Many thanks for your opion ,we invite you to come and see us us again this year because we hear everybody saying that we have made a big change with respect to the food! That is why all opions count for us to be able to improve year after year!

Kind regards,

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Reviewed November 2, 2012

Spent a week in H10 Salauris Palace Hotel from 2nd to 9th Sept 2012. Would go back tomorrow. Couldnt fault it at all. Room we got was spacious, spotless and air conditioned, beds comfy, bathroom big with usual towels toiletries etc. Meals were buffet style but tons of choice for every taste. Pool was big, clean and had wave thingy too.Only thing i would say is if you are looking for amazing floor shows and known artistes for your evening entertainment then this is not the hotel for you. The evening shows put on in the hotel were fun and the kids bit at the beginning of each show was brilliant for under 7yrs but it wasnt las vegas!! Beach was 10 minute walk from hotel but well worth it. Salou town is lovely and loads to do and see. Came home well rested, tan and happy.

  • Stayed: September 2012, traveled with friends
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13  Thank alisontracey321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yossu, Director de Relaciones Públicas at H10 Salauris Palace, responded to this reviewResponded November 3, 2012

Hi,
We will like to say thank U for your comments!!! It's good to know that we are in the right way!!!
We are working to improve our shows, we invite you to visit us next year to see our new shows.
Kind regards!!!

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Reviewed October 29, 2012

I went here with my boyfriend, after being to Salou several times but staying in different hotels. Salauris Palace was a lovely hotel. It was always spotless, with a maid coming to clean your room (change your towels and make you bed) on a daily basis. The food was also good at this hotel. It was a buffet and they had something for everyone. It was a great break and would not hesitate to go back to this hote.

  • Stayed: September 2012, traveled as a couple
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8  Thank campbell2203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yossu, Director de Relaciones Públicas at H10 Salauris Palace, responded to this reviewResponded November 3, 2012

Hi,
Thank U!!! For your comments it's good to know that we are in the right way!!!! We hope to see U soon!!!! Regards!!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about H10 Salauris Palace

Address: Av Paisos Catalans s/n | next to Port Aventura Salou, 43840 Salou, Spain
Phone Number:
Location: Spain > Catalonia > Province of Tarragona > Costa Dorada > Salou
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Salou
#1 Romantic Hotel in Salou
#1 Family Hotel in Salou
Price Range: $68 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 Salauris Palace 4*
Number of rooms: 351
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Also Known As:
Salauris Palace Salou
Hotel Salauris Palace Salou
h10 Salauris Palace Salou

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