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“Lovely holiday”

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Aparthotel CYE Holiday Centre
Ranked #16 of 93 Hotels in Salou
Certificate of Excellence
Reviewed October 17, 2013

Stayed here second week in October. Apartments very large and clean and well equipped .In the bathroom extra towels and bedding provided for you. Staff at the reception pleasant, We were B/B. The restaurant deffo needs another coffee/ tea machine. Just one is not enough.

Just watch your plates. The waitress will take your plate while you blink even tho you might still wanting it as a side plates to put your bits on.We had to give them a bad look a couple of times and then they remembered us. But other then that the were fine and helpful. It must be just a habit when they are busy in summer.

Only bad think about apartment in this hotel is the flooring and the furniture in it. It doesn't like each other.They should have put some soft padding on the bottom of all of the chairs .If you are unlucky like us and have a family above you that constantly move the chairs and the table you will be up every morning from 6am.The noise is quite something..belive me. And you can hear when they are walking up and down in their apartments in their flip flops ..I Dont think the walls are thin just the flooring in the apartment is wrong.

All in all it is a nice and relaxing place to stay.Would recommend and hope to come back again.Well -will try to get the top floor apartment.....

  • Stayed: October 2013, traveled as a couple
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2  Thank dagmar m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
apartamentsCYE, Director General at Aparthotel CYE Holiday Centre, responded to this reviewResponded November 20, 2013

Dear Dagmar,
We would like to thank you for your stay with us and the time devoted to give us your opinion, since it is very useful for the continued improvement and your satisfaction is our main purpose.
We want to thank you very much for you good opinion about: The well equipped apartments with a microwave, 2 electric rings, a fridge, a kettle, a toaster, 2 pots, 2 ladles, 2 frying pans and cutlery and crockery for 4 persons, all that you need for the capacity of the apartment, the cleanliness and spaciousness of our apartments, the service of our reception staff. We are really sorry that there is just one coffee and tea machine to be used on breakfast; we are going to see if we can approve anything for next season. We are really sorry about the inconveniences caused by the noise that other clients make with the furniture we are going to study your suggestion to put soft padding under chairs and tables, we really hope that we can approve on this point.
Our team is professional and it is always a pleasure to welcome guests like you.
We hope to see you again on future occasions.
The management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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371 - 377 of 835 reviews

Reviewed October 16, 2013

Been here twice now 06/10/13 and may 13, both times room very clean hotel staff a very nice and always willing to help you, rooms very clean pool side very clean loads of sunbeds, we stayed 1/2 board this time food is good, for s/c there is a super market close and cheap, will go again...

  • Stayed: October 2013, traveled as a couple
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1  Thank mbluck27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
apartamentsCYE, Director General at Aparthotel CYE Holiday Centre, responded to this reviewResponded November 20, 2013

Dear guest,
We would like to thank you for your stay with us and the time devoted to give us your opinion, since it is very useful for the continued improvement and your satisfaction is our main purpose. We are very happy with your good opinion about: the cleanliness of our rooms, the attention and devotion of our staff members, the good sized pool area with enough sun beds, the variety and quality of our cuisine and the privileged location of our establishment, as it is one of our strengths.
It is really a pleasure to welcome guests like you.
We hope to see you on future occasions.
The management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 15, 2013

me and 4 friends had a great little stay in this hotel in oct 2013.
first a couple of bad points, the train next door can be loud and we were right next to it. the view from the front of the hotel room is not great.

positives though. great value, staff very friendly and helpful, free wi fi in lobby, goof location only few mins walk to beach and 10 min walk to the main centre. not many facilites at the hotel apart from the pool and small games room, the hotel booked us a paddle court at a nearby hotel which was great. avoid the bike hire at the top of the hotels street the bikes are rubbish, there is one near the port which looks good, great cycle track along the beach.

Room Tip: avoid 218 if you dont want noise or a bad room view
See more room tips
Stayed: October 2013, traveled with friends
1  Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
apartamentsCYE, Director General at Aparthotel CYE Holiday Centre, responded to this reviewResponded November 20, 2013

Dear Andrew,
We would like to thank you for your stay with us and the time devoted to give us your opinion, since it is very useful for the continued improvement and your satisfaction is our main purpose.
We want to thank you for the assessment of: the excellent value for money, the attention and devotion of our staff members, the privileged location of our Aparthotel, since this is one of our strengths and the free WIFI we offer. We are really sorry about the inconveniences caused by the noise of the railway track. We have a total of 145 apartments and 30 of them are on the side of the railway track when we are fully booked we have to dispose of those rooms. We assign the rooms on reference of the booking date. The next time what you can do is make a request and specially book early.
We regret that the view of the apartment did not convince you. Our team is professional and it is always a pleasure to welcome guests like you.
We really hope to see you on future occasions.
The management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2013 via mobile

Stayed here for a long weekend. Apartments very large and spotlessly ckean. Overlooked the pool area which was lovely along with the actual pool. Drinks were very reasonably priced. Food good. Staff are very pleasant and friendly. Free wifi is available if you require it. Three lifts are available in the hotel. Rooms cleaned everry day. Apartments are very well equipped with a microwave, fridge. Freezer compartment in the fridge, plenty of pans along with a toaster. Bottle opener and corkscrew are also provided. Shampoo and body wash provided. Washing up pack and teatowels are also provided. Beach is 5 minute walk straight down the road. British bars are 15 minute walk away. Local bars are a five minute walk away. Michaelangelo supermarket is 6 minutes walk away. They have a bakery attached to them which has gorgeous cream cakes. Good places to eat are The Btown Cow and Olivers. Brown Cow do a lovely sunday roast for six euros 95. Will definitely return to this apart hotel in the near future. Well recommended. Thanks for a superb holiday. Your staff are a credit to the company.

  • Stayed: October 2013
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2  Thank Sue P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
apartamentsCYE, Director General at Aparthotel CYE Holiday Centre, responded to this reviewResponded November 20, 2013

Dear guest,
We would like to thank you for your stay with us and the time devoted to give us your opinion, since it is very useful for the continued improvement and your satisfaction is our main purpose.
We want to thank you very much for the assessment of: the cleanliness and spaciousness of our apartments, the attention and service of our staff members, the excellent value for money, the well equipped apartments, the privileged location of our establishment, as it is one of our strengths.
For us it is always a pleasure to receive guest like you so we really hope to welcome you on future occasions.
The management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2013 via mobile

Went here last week in September 2013 me and my boyfriend highly dissaponited as we had stayed in cye apartments Europa park salou in May and had no complaints what so ever. As to here the walls are so thin it's unreal can hear people either side's conversations shower taps running etc, and even worse above people pulling out the chairs on the floor we actually heard flip flops on the floor really how thin are the walls and ceilings!! Beds were so uncomfortable your body aches off them them combinations together lead to no sleep at all. The room had damp patches on the ceiling and walls. Pool is not how it looks on the pictures very dirty pool area they don't sell any English drinks in the hotel Spanish lemonade, water coke etc. location was ok. Had to sleep by the pool if we could as you got no sleep in this place. Overall very disgusted!

  • Stayed: September 2013
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2  Thank Jaynest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
apartamentsCYE, Director General at Aparthotel CYE Holiday Centre, responded to this reviewResponded October 15, 2013

Dear guest,

We would like to thank you for your stay with us and the time devoted to give us your opinion, since it is very useful for the continued improvement and your satisfaction is our main purpose.

We would like to thank you for the assessment of the privileged location of our establishment, since it is one of our strenghs.

We regret the noise caused by other guests, the unconfortable beds, the dirty pool area, and the fact that there are no English drinks in the bar. But we will do our best to improve.

Our team is professional and it is always a pleasure to welcome guests like you.
We hope to see you again on future occasions.

The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 11, 2013

Went with my boyfriend for a short 5 day holiday but wish I stayed a bit longer as it was so enjoyable.
Really good size apartments with big balcony, hotel in general is not too noisy, pleasant staff, just a 3 minute walk to the beach literally at the end of the road, right next to the strip of food shops restaurants and clothes stores.
Room got cleaned everyday with fresh towels and sheets. You don't generally need to have breakfast included or any other meals as there so many places to eat from a short walk away. We had breakfast included but after we tried it once we decided we would rather eat out as theres many places to eat a english fry up or something similar. Corner shops are scattered everywhere which are really convenient for snacks and drinks. Theres a classy restaurant at the end of that street which served pretty good food and played nice music, even had a live jazz singer on some nights.
Theres a mc donald's and burger king right next to each other if u fancy some fast food.
On our last day we went to port aventura theme park which was fantastic! tickets were 60 euros each though. Theres a bus You can get which is pretty cheap and take 10 - 15 minutes to get there so quick. Also great weather when we went which was mid september it was around 26 to 28 degrees. All in all a great holiday and I will be going back to stay here in summer 2014!!! :)

  • Stayed: September 2013, traveled as a couple
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3  Thank jadeyfromlondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
apartamentsCYE, Director General at Aparthotel CYE Holiday Centre, responded to this reviewResponded November 20, 2013

Dear Jadey,

We would like to thank you for your stay with us and the time devoted to give us your opinion, since it is very useful for the continued improvement and your satisfaction is our main purpose.
We want to thank you for your good opinion about: the service and devotion of our staff, the privileged location of our establishment, as it is one of our strengths, the cleanliness and the size of the apartments. We are really sorry to hear that you did not enjoy our breakfast enough; we do want to tell you that you can always ask for some extra fresh fried eggs or anything else that you need, we will do our best to improve our English breakfast. Our team is professional and it is always a pleasure to welcome guests like you.
We really hope to see you next summer!!!
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 11, 2013

Just got back from a four night stay on the bed and breakfast option and we would recommend the hotel to others. The reception staff where very friendly and helpful making the check in process nice and easy. The hotel backs on to the railway and you can hear the trains when outside but you soon get used to them and don't notice them. The breakfast was worth paying the extra couple of euros but i agree with what other reviews have said about getting more toasters and coffee machines. Our room was very spacious with a large pool facing balcony which got the sun for most of the day. We really enjoyed the stay and are planning to book for next year. Thank you CYE holiday centre for a lovely break.

  • Stayed: October 2013
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Thank scouse58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
apartamentsCYE, Director General at Aparthotel CYE Holiday Centre, responded to this reviewResponded November 19, 2013

Dear guest,
We would like to thank you for your stay with us and the time devoted to give us your opinion, since it is very useful for the continued improvement and your satisfaction is our main purpose. We will thank you for the assessment of: the service of our reception staff, the breakfast buffet, the spaciousness and the views of our apartments. We are really sorry to hear that there are not enough coffee and toast machines we are going to see what we can do to avoid long waiting times at breakfast on future occasions. Our team is professional and it is always a pleasure to welcome guests like you.
We really hope to see you next year again!
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aparthotel CYE Holiday Centre

Address: Carrer de Paris 21, 43840 Salou, Spain
Phone Number:
Location: Spain > Catalonia > Province of Tarragona > Costa Dorada > Salou
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Salou
#8 Romantic Hotel in Salou
#12 Family Hotel in Salou
Price Range: $46 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aparthotel CYE Holiday Centre 3*
Number of rooms: 145
Official Description (provided by the hotel):
This building is placed in the center of Salou and only 250 meters from the beach and nearby Port Aventura theme park. Certified building as a FAMILY HOLIDAY DESTINATION, specialized brand created by Turisme de Catalunya granted to destinations that especially cater to family tourism.The best in- and outdoors facilities will let both adults and children spend great holidays: terrace, swimming pools, games room and playgrounds. You will also find a permanent reception service that will help you at any time. ... more   less 
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Also Known As:
Cye Holiday Centre Hotel Salou

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