Our first experience of a Holiday Village, First Choice agents recommended this hotel couldn't speak more highly of it. Unfortunately we went for one week, after being there for three days two of my children aged 8 and 3 (who did not take part in kids clubs) had gastroenteritis and did not eat for 3 days they were so ill. We had spoke to other guests at the hotel and they had said that a lot of children and adults had been ill the week before we got there so I was disappointed with the hotel not stating something on reception or even the reps saying something at the arrival meeting!! I noticed there was sick outside the lift on the 3rd floor on the Tuesday and it was still there when we left on the Sunday evening 7.50. There was hand gel on the entrance to the restaurant but unfortunately i did not see many people using it, or the staff asking you to use it. My older children aged 16 and 14 did not have anything to do at all, the hotel is a bit out of the way and is not within easy access to the beach. This may be a one off for this hotel but it was an awful experience for us, on the whole dont think we will go here again and would not recommend it. SORRY!!!
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- Also Known As:
- Holiday Village Benalmadena, Costa Del Sol, Spain
- Benalmadena Holiday Village