My boyfriend and I stayed at this amazing hotel for a week. It was NOT long enough. I wish we would have booked for two weeks. Everything about this hotel is fantastic. The staff can't do enough for you, the food is exquisite and abundant, the entertainment is excellent. The location is wonderful.
We arrived around midday and as the rooms were not ready (I must say, at this point, that my work has taken me to four and five star hotels all over the UK, and their rooms were never available until about 2 or 3pm or even later.) We were directed to the bar, and because we bought all inclusive, we were given drinks without extra charge and simply relaxed in the lovely, comfortable foyer until our rooms were ready. Our rooms were actually available before 1pm. I was very impressed.
I had, previously asked for a room with a sea view, as high up as possible and I was not disappointed. The view was breathtaking. We had views of the beautiful Mediterranean Sea, the mountains, the pool, the lovely town, everything. The beds are surprisingly very comfortable and I am a spoiled princess when it comes to beds, believe me. We had a lovely big balcony, which was a suntrap in the afternoon and the evening.
On our first day, a woman staying there told us how the food was 'terrible' and how the cleaners had 'robbed' all of her electrical appliances. We could see that she lied about the food, considering that the food was delicious, and obviously the chef was very passionate about what he did, and I doubt very much that any of the staff had stolen from her. She became very excited and animated when she talked about the money she was going to be paid out from the travel insurance company. Hmmmmm, anyway. I must point out that we left expensive cameras charging, a laptop and some expensive jewellery around and they were never touched. Nothing was stolen from us whatsoever. By the way, safety deposits are available if you would like one. We did obtain one when we first checked in but we felt so at ease with the staff that we really didn't use it that much.
I don't understand past reviews which say that this hotel only caters for the French and that the French are rude. The entertainers spoke in English, French and Spanish every time that they were on stage and the food catered for the French AND the English. Most people that we met were lovely and very polite, regardless of which country they came from. Our philosophy is to be polite to everyone we meet and we almost always get that back..I also feel that some bad reviews come from rival hotels rather than genuine holiday makers. Almost everyone we met, there, were having a fantastic time.
All the staff, there, were amazing but we would specially like to mention, and thank, Stephanie and Victoria (at reception) Jesus and Ana (at the bar), the chef at the restaurant, the cleaning ladies, Julien, Jose and sorry but I can't remember the lovely French girl's name (entertainment) for their legendary service. What fantastic, beautiful people!. They really enhanced our whole experience there.
We will definitely be going back there and next time it will be for a much longer duration. Thank you sooooo very much Palia La Roca for making our holiday such a wonderful, memorable experience.
Also I notice that some reviews mention a steep incline to the entrance to the hotel. We did not even see a hill. Very confused about that one!The walk from the transfer taxi to the entrance was perfectly flat and easy for anyone to get to.
I realise that I have praised this hotel to the hilt, but they really do deserve it. If you think that I was not a real guest and that I am working for the company, here is my facebook link. It is set on private but if you wish to add me, you will see that I am exactly who I say I am.
Lots of love from Chris and Maria (Room 517) xxx
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- Also Known As:
- Palia La Roca Hotel-Club Hotel Benalmadena
- Palia La Roca Hotel-Club Benalmadena, Costa Del Sol, Spain