just back from 10 day so called all inc, Firstly arrived for lunch and were told we had to wait 1 hour for room to be cleaned, on obtaining room entry card I asked if it was pool view as this was what I asked for when booking with thomson in april,I was told that it didnt guarantee I would get 1 and I didnt,found later bookers had,food was good for all meals and of good quality veg,meats,fish, rooms had 1 socket,I charged camcorder and phone in shower/toilet shaving socket to avoid turning 1english channel tv off,rooms were poorly cleaned each day same dirty water taken from room to room and floors looking worse than before,sheets were not changed in 10 days, water in toilet floor all the time through condensation as extraction fan not working, this was common through hotel, entertainment was ok but mostly geared to the many spanish staying,manageress didnt seem to talk to any of us, then found out why,she didnt speak english,entertainment couple renato and erica were great and kept people happy and I cant praise them enough,hotel is very handy overlooking stunning marina and good bus service at top of the road,hotel could be good if had refurb and sorted out hygiene issues and had a decent maintenance team, all inc drinks you had to sign for or show your room card which just held you up all the time and put pressure on limited staff perhaps thats why some were not so helpful,cant understand it being on thomsons list, never had 1 so poor, love the area but wont be going to palmasol again,hope this is of use to somebody as this review is totally honest
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- Also Known As:
- h10 Palmasol Hotel Benalmadena
- Hotel Palmasol Benalmadena, Costa Del Sol, Spain