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“better than most reviewers said”
Review of Playabonita Hotel

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Playabonita Hotel
Ranked #17 of 45 Hotels in Benalmadena
Reviewed November 1, 2013

i was the same as most about this hotel (not sure after reading reviews) but couldnt realy fault the place some reviews said rude staff i dont think so from the reception to the cleaners all had a smile and couldnt do enough for us,it has been said before but the views have to be seen to be belived from all rooms,the food was of a very good standard at least four meats and two fish to chose from every night ,pork steaks ect cooked infront of you not warmed up like most hotels,two soups each night but one of the choices was there four nights still it was not to bad,plenty of sweet choice fruit,cakes ect but the best was the pancakes cooked as you asked for them put suger and caramel sauce on it and eat with ice cream very nice, breakfast was normal spanish hotel food smoked bacon,hot dogs ect eggs cooked fresh beans and plenty of cold stuff if you wanted it.i read on some reviews about the entertainment not to good but 90% of the people were spanish so it was ok for them. the location of hotel was perfect for us but if you want 18-30 nightlife you had to bus it to benalmadena only five mins away and busstop 50 yds from front door cost you £1.20 . out door pool was ok only 150yds from back gate not 20 min walk as one review said ,diddnt go in indoor pool as weather was good so went in sea a lot
rooms were better than expected clean two double beds mini fridge that you dont pay extra for even though some say you do all in all a top hotel tha i would go back to anytime

Room Tip: we stayed on floor 9 try for floor 11 the top floor because you get a bit of noise from rooms above...
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  • Stayed: October 2013, traveled as a couple
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1  Thank Phil T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Playabonita Hotel, responded to this reviewResponded November 5, 2013

Dear guest,

First of all thank you for your kind words. A satisfied customer is the best reward we can receive after the effort made by our staff daily. Thank you for sharing with us your opinion and we hope to see you again.

Yours sincerely,

Abel Garcia
Gerente

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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391 - 397 of 1,296 reviews

Reviewed October 29, 2013

We spent a nice week there, I cannot complain. I am not going usually to the big hotels for my holiday,this place has all advantages and not advantages of the big hotel, but the stay there was a nice surpise.A good location between the big tourists centres (except a main road, but all rooms located to the other side with a sea view), quiet season (October), very clean and pleasant beach. A good choice of the food (just the grilled meat shoud be softer!) Good service, pleasant staff.

Room Tip: Higher floor ( reception is the 8th floor ). Number of the rooms from 8 - 9 at the floor ( not the s...
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  • Stayed: October 2013, traveled as a couple
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2  Thank Hana K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Playabonita Hotel, responded to this reviewResponded November 5, 2013

Dear guest,

Wonderful words meanwhile, thanks for sharing them with us. We are happy to meet the needs of our customers. We will take note of the issues we discussed to try to improve them.

Yours sincerely,

Abel Garcia
Gerente

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 25, 2013

Just come back on Sunday with my husband I didn't really what to expect after reading reviews, well I must say that I was very pleased on arrival staff very helpfull and efficient when checking in.We were on the 11 th floor what an amazing view of the sea and the beach you could just sit there forever watching the people fish, I really cannot understand why people say that the food was awfull as it wasn't there is lots to choose from for breakfast we even had champagne just get the chef to cook you a nice fresh omelette the choice was endless also the evening meals were excellent mulitifull of choices and plenty for everybody just go to the griddle and get your steak cooked to your liking ,staff in the restraunt were so busy making sure that all the guests were catered for.Our room was spotlessly clean and the rooms were cleaned everyday .We also hired a car to go to Nerja for the day which the receptionist ordered that for us ,while you are there you must take a trip to Gibraltar what an amazing place just like England in the sun but very cheap.The Hotel may be a bit out of the way but you can just jump on the bus outside the Hotel to take you into the town where there are plenty of shops the prom is a lovely walk plenty of cafe bars and the beach is also lovely.Go and see the Marina where there are lots of boats and if you want to you can go on a boat trip to see the dolphins. All in all a great holiday and will return .

Room Tip: The 11th floor is the best we stayed in room 1102
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  • Stayed: October 2013, traveled as a couple
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5  Thank Louise C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Playabonita Hotel, responded to this reviewResponded November 5, 2013

Dear guest,

Thank you very much for your excellent comment. We are glad you enjoyed your stay again at our hotel, thanks to their own opinions as our staff try to strive daily and your comments are the best reward. Hope to see you soon again in our hotel!

Yours sincerely,

Abel Garcia
Gerente

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 25, 2013

After reading lots of different reviews for this hotel I thought I would take a chance and I am so glad I did, arrived last Sunday for a four day break, the hotel has a lovely reception with lots of places to sit and relax and all overlooking the sea. Our room was clean and had a lovely big bathroom. The rooms all face out onto the sea. The hotel beach was kept very clean and always saw someone picking up rubbish, also around the pool area. The food is what you expect for a large hotel catering for a lot of people, there was lots of choice, hot and cold, the staff were very efficient and work very hard. There is a bus outside the door which takes you into the main town and the Marina, they are very frequent and cheap. We had a lovely holiday here and would most differently go back,

  • Stayed: October 2013, traveled with friends
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2  Thank KAZZOEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Playabonita Hotel, responded to this reviewResponded November 5, 2013

Dear Guests,

Thank you so much for sharing your experience with us. Please Know that it is our aim that you spend the best days of your holidays with us and this is what we are working for and trying to improve every day.

Hope to see you soon again in our hotel!

Yours sincerely
Abel Garcia
Gerente

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 15, 2013

Went to this hotel, on the 2nd of October, with my husband and two sons, aged 4 and 1. On arrival, there was only one member of staff, on reception ,so check in was a bit slow. we were given a room on the 11th floor,but we had to ask a German couple directions as there is no information as to the layout of the rooms,also the lifts are a joke, 2 adults, 2 kids and a buggy and that's the lot! ( there's a sign in the lift saying max 6 persons, well i would like to see them fit in x x ).there is also no porter to help with the luggage. Once in the room,i became freaked out,about the balcony doors,turn the handle down to lock, turn it up to open....... child's play(i am an over protective mother ). Well that's my winge over. The room was very spacious and exceptionally clean.Food and drink on the all inc great. Staff very polite and great with kids (Gabrielle).Pool and beach area very clean.Location, quiet but for 1.55 euros you can get to where you want to go. Overall, would we stay here again yes, but you need to cater more for the British (currently German and Russian) and get more leaflets on what to do ,out and about.

Room Tip: top floor is quiet
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  • Stayed: October 2013, traveled with family
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2  Thank Kristen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Playabonita Hotel, responded to this reviewResponded October 23, 2013

Dear Guests,

First of all thank you for your comments, because it is the best way to learn about the experiences of our guests during your holiday.

We stay in your entire disposal and hope that you return to visit us in other occasions, meanwhile we will continue working in achieving our goal that is that our guests enjoy their stay along their holiday in our establishment.

Abel Garcia
Gerente

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2013 via mobile

Only good point about this hotel is how close it is to the beach right on it.
I booked this hotel for our 18th wedding anniversary after seeing and reading reviews on tripadvisor i thought can not be that bad.
We got to the hotel on friday afternoon and at first we thought ok not to bad.
Room was ok nice view over looking the beach and great view of the coast.
The staff work very hard and also smiled or spoke when they were around.that is it for the good points it goes down hill after that.the food ican dont begin to say how bad this was only to say we eat out 5 nights out of 7 and belive me when i say i am not a fessy eater would i go back never in a millon years

  • Stayed: October 2013
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1  Thank alunrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Playabonita Hotel, responded to this reviewResponded October 23, 2013

Dear guest,

Thanks for your comment. Unfortunately there is no one hundred percent satisfied stayed at our hotel, of course we will take note of the points indicates for improvements. Hopefully us a second chance.

Yours sincerely,

Abel Garcia
Gerente

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2013

We are a couple 49/54, we like a hotel that is 4*, with good pool area and fairly central. We stayed at Playabonitahotelcostadelsol for week at start october2013, it is defiantly not what I would call 4*, maybe 3*. It really really need updating, the views are stunning, but pool area very poor. Staff are friendly and polite, we had to taxi or use bus to get to any kind of life. Even the beach at hotel, you had to pay 9€ for use of sun bed. Too far from anywhere, if you like an isolated area where your happy to stay in hotel, it's fine but if not, I wouldn't recommend this hotel at all.

Room Tip: Views are excellent from all rooms, but need redecorating.
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  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Fanchea G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Playabonita Hotel, responded to this reviewResponded October 23, 2013

Dear Guests,
I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide.

We regret not covering your expectations and we will be delighted if you offer us the opportunity to return to have you back in any of our establishments.

Abel Garcia
Gerente

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Playabonita Hotel

Address: Crta. N-340 Km. 217 - Urbanizacion Torremuelle, 29639, Benalmadena, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Benalmadena
Amenities:
Bar / Lounge Beach Free Breakfast Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#10 On the Beach Hotel in Benalmadena
#14 Luxury Hotel in Benalmadena
Price Range: $61 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Playabonita Hotel 4*
Number of rooms: 334
Official Description (provided by the hotel):
The Playabonita Hotel enjoys a beachfront location, next to the pedestrianised seafront and 600 metres from Benalmadena train station. ... more   less 
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Also Known As:
Playabonita Hotel Benalmadena, Costa Del Sol, Spain
Hotel Playabonita

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