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Benalmadena
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All reviews half board elderly spanish star hotel sky news air con cleaned every day fresh fruit pool area clean hotel choice of food rooms are basic plenty of bars and restaurants food was fine bar prices plenty of choice clean towels bus stop
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8 - 13 of 992 reviews
Reviewed 4 weeks ago

Just returned from the Hotel Balmoral and from arriving to departing everything was excellent.
Our room was spotlessly clean as was all the hotel.
Food was really good always plenty of choice, all the staff we met were friendly.
Reception staff extremely helpful and a credit to the Medplaya Group.
It certainly will not be our last visit.
Kind regards

Date of stay: October 2019
    • Value
    • Rooms
    • Service
1  Thank 215cath48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestMed, Director de Relaciones Públicas at Hotel Balmoral, responded to this reviewResponded 4 weeks ago

Dear 215cath48,

Thank you for leaving your rating about the Hotel Balmoral.

We are pleased to hear that you found us to be a good hotel with a nice and helpful staff.

Hopefully we will see you again in the future.

Kind Regards,

Laura – Loyalty & Community Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Let’s start with the good points, the hotel is clean, has reasonable sized rooms and friendly and helpful staff. The pool is fine, nothing special, and lots of sun loungers round the pool. The hotel is incredibly close to the beach, just down a small road, across the main road and you are there. There are also some really good restaurants nearby and a reasonable walking distance to most things. For the reasonable prices you can book your stay for this is pretty good value. The beach is really excellent and there is good WiFi at the hotel and some of the areas on the beach too.

In terms of bad points the main one was the food. It was really cheap poor quality produce which did not allow the staff to do much with it. Some of the dishes tasted just awful because of this and some days it was a struggle to find something edible. Some days the food was fine, a bit basic and bland but fine. There are no drinks with lunch and dinner (not even water or soft drinks) but you can purchase drinks at the bar. The second point was the area, this hotel is situated behind McDonalds on the main touristy restaurant strip of the main road. Not ideal if you want to see anything authentically Spanish and be prepared to being pestered to go into each bar/restaurant as you walk past. It was quite a walk to the marina especially when hot.

Anyway, a cheap and cheerful hotel with pluses and minuses.

Date of stay: October 2019
    • Location
    • Sleep Quality
    • Service
Thank jac445
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestMed, Director de Relaciones Públicas at Hotel Balmoral, responded to this reviewResponded 4 weeks ago

Dear jac445,

Thank you for taking the time to share your impressions of last stay at our hotel.

We are very sorry indeed to read that you were disappointed with various aspects of our hotel and service, and that we were unable to resolve this to your satisfaction during your holiday.

Regarding food, this is elaborated daily; I personally eat in the restaurant every day and can assure the good quality and variety of the food we offer to our guests. We are sorry not having met your expectations.

We sincerely hope that in spite of your disappointment you enjoyed your stay.

Kind regards,

Laura - CM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 17, 2019

let me explain this is my second review after being on holiday over many years. i had to write a review on Hotel Cala Galdana in Menorca which should come to this hotel to see how a hotel should be run. Staff very good every thing about this hotel is good what more can i say. food excellent service all good.

Date of stay: October 2019
1  Thank moating123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestMed, Director de Relaciones Públicas at Hotel Balmoral, responded to this reviewResponded 4 weeks ago

Dear moating123,

Thank you for choosing the Hotel Balmoral for your holiday once again and for taking the time to share your lovely comments.

We are pleased to read that all aspects of the hotel ticked the boxes for you and we hope to see you again.

Kind regards,

Laura – Loyalty & Community Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2019

Plenty of entertainment, always something to eat, and very clean. Stayed half board and well worth it. Hotel deserves a extra star, think this is down to the dinning, as could be repetitive, but as I say always something and very nice.

Date of stay: July 2019
Thank Kathmc71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestMed, Director de Relaciones Públicas at Hotel Balmoral, responded to this reviewResponded 4 weeks ago

Dear Kathmc71,

Thank you for your feedback; the opinion of our clients is very important for us in order to find out in which points we could improve.

We are glad to hear that you mean that the Balmoral is a clean hotel with good services.

We hope to welcome you one more time in the sunny Benalmadena.

Kind regards,

Laura – Loyalty & Community Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2019

Nice hotel in a good position across the road from a nice beach with sunbeds and great beach bar. We had a room on the 6th floor with a great view from the balcony with sun in the afternoon. Bed comfortable and room nice and clean. There was nice soft seating in the bar area and there was another bar upstairs where there was entertainment My only criticism is that the sun beds around the pool and garden area were only flat for laying on, it was not possible to sit up for reading. I hope they invest in better ones in the future.

Room tip: Request a higher room
Date of stay: October 2019
    • Location
    • Cleanliness
    • Service
1  Thank Rebw77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestMed, Director de Relaciones Públicas at Hotel Balmoral, responded to this reviewResponded 4 weeks ago

Dear Rebw77,

Thank you very much for taking the time of leaving us your friendly comments.

Your suggestions are very much appreciated as they help us to offer a better service.

We look forward to welcoming you back in the near future.

Best regards,

Laura - Community Manager

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