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“Great location fantastic apartment”
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Excellent
37 reviews
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Overview
Condo/Apartment -
3 Bedrooms, 2 Bathrooms, Sleeps 8
Benalmadena, Costa del Sol, Province of Malaga, Andalucia

Reviews from our community

Excellent - based on 37 reviews
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Reviews from our community

Date | Rating
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English first
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English first
Lorna P
Level 1 Contributor
1 review
“Great location fantastic apartment”
Reviewed July 21, 2018 for a stay in July 2018

Before we even left home Russ was in touch with lots of helpful information and tips. He answered all of my queries quickly and with good humour.

Our taxi transfer struggled with the apartment address and was not sure where exactly it was - though we showed them the directions provided by Russ and they got us there without a problem.

Access was straightforward- the apartment complex is very secure and the grounds are beautiful.

The apartment itself was lovely. Very clean and well equipped. We were a group of 5 adults and 2 kids and had plenty of space. The kids slept on the sofa bed which they found very comfortable.

The pool did not open until 11:30am but this gave us an excuse to lie in and take it easy getting ready in the morning. There was no fight for sun beds - plenty of them and the lifeguard was very strict about no towels being left on sun beds - even if popping up for lunch etc.

The local area was excellent. The Paloma Park great for the kids, the beach a 15/20 minute walk down hill after the park. The local centre Arroyo de Miel was great to eat out with lots of traditional Spanish bars and restaurants and some lovely shops. The train station was also located here and only a 10 minute walk from apartment- going straight into Malaga airport and the city - which is beautiful.

We will definitely return- could not pick any faults.

Thanks for a great holiday!

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jul 22, 2018
Thanks for the review Lorna, really glad you enjoyed your stay. We`ll be glad to have you back anytime.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
carolyn97...
Merseyside
1 review
“Perfect Location”
Reviewed August 3, 2017 for a stay in July 2017

Lovely apartment and very well equipped with everything you need. Large supermarket right outside. Location very central to all areas of Benalmadena. Pool and gardens very well maintained. Make sure you have comfortable shoes for walking. Some steep hills.

Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Aug 5, 2017
Really glad you enjoyed your stay and found all the amenities to your satisfaction. I`ll get the hills reduced for you someday lol.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
neilnorth...
northwood uk
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“AIR CONDITIONING”
Reviewed July 24, 2017 for a stay in July 2017
1
person found this review helpful

Lovely apartment ideally situated. Unfortunately when we arrived the air conditioning coin meter had been removed and replaced with a digital controller which was not working. Both myself & my brother, who lives locally contacted, Russ but to no avail. Eventually on our third day he sent one portable ac unit at 21.45 for three bedrooms but this did not have all the components required to allow the unit to operate correctly.
We requested he either get additional units or repair the system. We even gave him the contact details for a local AC company that my brother deals with who were willing to come out that afternoon but he did not bother to contact them. I sent further e-mail on the fourth day but we have not heard back & are now back in the UK. Quite frankly the response to the issue was appalling when you consider we had two young children with us and temperatures were low 30s !
If you are visiting ensure the AC is working

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Aug 4, 2017
Partially correct unfortunately. The Coin meter was removed from AC unit to comply with the latest Tourist licence requirements. And yes the AC controller was not functioning correctly during this guests stay, due to a manufacturing fault (new unit on order from the UK). However this only affected night time settings and the AC still worked on the movement sensors fitted in the apartment at all times, turning off 30mins after the last movement detected. Starts back up for further 30 mins when movement detected again. Window sensors also turn off the unit if windows left open. I have no control over guests leaving windows open. We tried to address this issue by hiring in additional portable AC units however local suppliers were unable to supply anything during the week of this guests stay. My cleaning team did manage to purchase one unit locally, at a cost to me of 279€, and installed the unit in the kids bedroom. The company the guest refers to were fully booked when i spoke to them but offered an appointment on the day of the guests departure. However they would not have been able to source a new control unit any quicker. The new unit has now been fitted (29th July) and aircon remains free to use. Unfortunately maintenance issues do occur occasionally and subject to parts being available are addressed as soon as possible. On this occasion parts were not readily available. We find AC too be too cold and generally use the ceiling fans fitted in all rooms with windows slightly open to create a through flow of air and sleep far more comfortably this way.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fergus M
2 reviews
“Fabulous Apartment”
Reviewed November 15, 2016 for a stay in October 2016

Stayed for a week in October and thoroughly enjoyed the location and the accommodation. Great size and lovely views, its equidistant from the town centre and the beach. Supermarket was excellent and is attached to the complex. There is an immaculate sports centre across the road with Great 25m pool and gym for 4 euro entry. Russ was great to deal with and responded immediately to any correspondence. Would definitely return.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Teenagers
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Nov 15, 2016
Thanks very much for your comments Fergus. great guests, welcome back anytime.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
alijane22
1 review
“Mrs”
Reviewed October 2, 2016 for a stay in September 2016

This apartment is lovely and very clean was really nice to sit on balcony in the evening's. The pool was open Monday to Friday and very welcoming as was very hot. Everything is walkable if you are ok health wise.
Would stay here again

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Oct 3, 2016
Thank you for your comments, the pool should have been open weekends too until the end of Sept. Glad to have you stay again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blynne16
Leeds, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Perfect Location”
Reviewed July 25, 2016 for a stay in July 2016
2
people found this review helpful

Having visited Benalmadena many times over the last few years, glad to report we have found Home from Home at last. This apartment was spotless throughout, had use of full kitchen including washing machine (powder provided) and a bedroom each for the kids. Location ideal, just above Paloma Park, for nearby Arroyo and a short walk to the more touristy areas on the seafront. definitely one to use again.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Good Size, memory foam mattress & pillows. great sleeps
Liked least: Coming Home!!!
Traveling group: Extended Family
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jul 27, 2016
Thanys for your comments Lynne, hope you didnt spend all holiday washing & ironing!!! LOL
Thanks for booking again so soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
smarty487
Leeds, United Kingdom
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Home from Home”
Reviewed July 11, 2016 for a stay in June 2016

2nd time staying here, loved it first time and loved it 2nd time!! Russ gives fantastic customer service and the apartment is, In my eyes, in the best location! We stayed for two weeks with 2 children and 4 adults and the apartment was never two small for us! Will definately be returning! Thanks for a fab stay once again Russ!!

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jul 12, 2016
Thank you very much for your comments. Repeat bookings are the best for us, as we know we are doing something thats appreciated. We loved the location too, close to the front and close to more Spanishy things in Arroyo too.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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