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“Holiday Hydros - Chillaxos”
Review of Holiday Hydros

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Holiday Hydros
Ranked #14 of 45 Hotels in Benalmadena
Certificate of Excellence
York
Level 4 Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Holiday Hydros - Chillaxos”
Reviewed August 22, 2013

Currently at the Hydros, rooms are great, could do with a little more attention to detail in regard to the balcony, (cigarette butts left from the last guest are still there three days in).

Great area, nice and quiet, relaxing down by the pool with great views east and west along the coast.

The comments in regard to the breakfast are unfounded, if you require a full English then stay in England. The staff in the restaurant at breakfast are helpful but busy.

In all so far, having a great time, and would recommend this hotel. Back soon.

Room Tip: West side of the building for shaded balcony
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Dominic M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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356 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Northampton, United Kingdom
Level 4 Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 1, 2013 via mobile

This hotel has great potential for a lovely relaxing holiday. But has some issues that let it down.
Service varied from non-existant, upwards. On AI package so helped myself a couple of times in the pool bar as waited too long for someone to appear. Ordered fruit kebabs, took 4 days to arrive. Language a bit of a barrier, so some knowledge of Spanish helpful. The food when it finally arrived was normally very good.
No kettle in rooms, so was handy to have my travel one with me. Rooms nicely decorated and had no problems with the hot tub on balcony.
Spa pleasant experience so long as it was not over booked as no chair to relax on.
Free bus to local beach,but not a lot going on except a couple of bars. Do better to get a taxi to go further afield.
With AI can eat and drink in other hotels in chain, but if youve gone to relax, be prepared to battle with lots of kiddies.
Would go back if improvements have been made.

  • Stayed July 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank carol d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heusden, Oost-Vlaanderen, Belgium
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 29, 2013

We just got back from a 10 days wonderful holiday at Holiday Hydros in Benalmadena, Spain.
The hotel did meet our expectations.
Beautiful location, friendly staff, excellent food, nice room with terrace and jacuzzi.
We booked a penthouse suite: a beautiful wide room with large bed, beautiful bathroom with bad and shower, coffee facilities and mini bar (to pay, but daily refilled), towel service, large terrace with two longchairs and a little table with two chairs and private jacuzzi.

Hotel is a bit up hill and you have to walk along the domain to get to the entrance and go to the beach, but there is a shuttle service and taxi to Benalmadena playa or Puerto Marina are cheap (ca. 10 EUR per traject). There's a bus connection to Benalmadena beach or to Fuengirola, bus stop ca. at hotel domain entrance. Hotel belongs to a group of hotels that are at the same private domain that is secured so only hotel guests and authorised persons can enter the domain.

Breakfast was continental, not English, but that's what we expect in Spain: toast, bread, mini ciabatta, mini chocolate rolls, suisse rolls, mini croissants, a variety of cheese (brie, parmesan and goat's cheese, gouda), a plate with fresh fruit (melon, watermelon, grapes, pineapple), Iberico ham, variety of chorizo, smoked salmon, yoghurt, jam, milk (also chocolate and vanilla milk), juices (pineapple and orange) and a variety of corn flakes. More than enough choice for a nice breakfast which is available from 8.00 until 11.00 h!

We did not book all inclusive so we paid all meals we had at the restaurant.
Sometimes we ordered room service at noon for a snack (suppl. of 20 EUR) but the service was great! Sometimes we went out to Puerto Marina to have a lunch there.
At night we always enjoyed dinner at the hotel: a nice menu with a great variety and friendly staff.

It's a small hotel with only 28 rooms! That's great for a relax and rest holiday, so don't expect animation and shows at this place!

We certainly will go back!!!

Luc & Katleen, Belgium

Room Tip: Penthouse suites (there are only 4) have a larger terrace with two longchairs!
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Katleen V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 29, 2013

Says 4star more like 2 1/2 if you are Spanish great hotel Staff very poor service non existing. The hotel obviously sells days to locals for cheap we paid £2000+ for 7 noghts and should have paid £250 at tops each No manager about staff in the dark most of the time. Please please don't do what we did and book this hotel. If they offered a free holiday we would be suicidal it's not a spa and wellness hotel For instance lady in the spa was taking chairs away from my partner for Spanish people Local ice cream for children £6 never had hagan das but was advertised Good to be going home in a couple of days Please let there be no storms i want to get home they deserve to go out of business rubbish

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Rosey8878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holidayworld2012, Gerente at Holiday Hydros, responded to this review, August 2, 2013
Dear guest, first of all sorry that your stay with us was not satisfactory for you, this is our main goal. The number of stars given by the Public administration ESTN. As for the service, is the Idneo for a hotel of 28 units, although at some point have been incurred in a fault, we apologize.
The constructive criticisms are always welcome, but some adjectives are far from reality. Attentively

We hope to see you again in the hotel to meet the expectations not found on this trip.
Jose Gª Vico
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lurgan, United Kingdom
Level 3 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed June 19, 2013

After reading the mixed reviews we approached Hotel Hydros rather reluctantly with two young kids in tow. The receptionist was fantastic and after being unhappy with a 1 bedroom apartment we got upgraded to a 2 bed which really suited us & kids. The customer service was good when requested and the staff were customer focused however I don't know if it was a poor command of English or an inability to go that extra mile. The breakfasts were poor, the choice was limited and for Spain the quality of the fruit was awfull. If we asked for omelettes we got them but were never offered them. If we asked for tea & coffee we got just that however they twigged on this morning and left a coffee plunger & pot of tea. Milk must be precious in Spain also. The pool and all areas were great. The kids had a great time and everything else was great. All in all a great holiday but this could be a great 5 * Hotel if they were customer focused and got their breakfasts right.

Room Tip: Room along roadside busy might need triple glazing.
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank garymcdonald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level 6 Contributor
117 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed May 23, 2013

We arrived at the hotel and were checked in early and upgraded to a 2 bedroom suite - really kind of the hotel but it was not what we wanted - the 2 bedroom suite had a full sea view, some road noise and most importantly for us the sun set was not visible and there was no sun on the balcony after 3pm. The room was also very dusty - but more of that later. The hotel was busy as there was a big party and they could not move us to a suite with a pool and side sea view until the next day - but the staff were happy to do this and we moved the next day....much quieter room with warm sun on the balcony until 9pm.
Back to the dust - the hotel is very modern. Lots of glass and chrome. The cleaning was not adequate - the surfaces were wiped with a cloth rather than being polished. The hotel would be very hard to keep shiny and clean but why design something that you cannot maintain.
We stayed for 5 nights in total and the last 4 days were very quiet at the hotel. It was low season so the pool bar was not open - except for the party on the first night - for the rest of our stay the debris from the party littered the pool area - I guess it was no ones job to clean it??
Breakfast was continental and adequate - I would say the hotel wanted to limit wasted food so small quantities were put out at a time - leaving plates empty if you arrived at the wrong time. Great coffee and fresh orange juice and most mornings nice croissants and rolls - bit of a shortage of cornflakes one morning!
You will need a car - the hotel is on a large complex called Holiday World and it takes 13 mins to walk to the gate to get out of the complex. Local buses do run into Benalmadena and Fungerolia but they stop running about 8pm - a cab cost us 15euros
The hotel is probably too classy for its location and we were disappointed it was not adult only

Room Tip: Pool and side sea view
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ali24west
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed April 19, 2013

I'm only back from a 4 night break in the Hydros Spa. After reading reviews on this particular hotel we booked it straight away thinking it was 4-5 star. Don't get me wrong it was a nice enough place but not worth the money really .
Breakfast was included in the price, selection was very poor considering we basically had the entire hotel to ourselves so the staff wernt really stressed. Couple of bits of fruit on a small plate, croissants, crusty bread, Parma ham and Brie.
Lunches were just what was left over from breakfast and very over priced.
The use of the spa ( swimming pool jacuzzi steam etc indoor) was €35 for 90 mins for both of us which we though was free. Obviously you pay for treatments if you require them.
Outside pool area was lovely
Beds were very hard no tea or coffee faculties
The constant smell of open sewers wasn't very pleasant either.
Location is either a bus ride from the bottom the road which is only €2,20 min ride or a taxi ride €12-€20 euro but buses stop quite early approx 6pm
Wouldn't be suitable for a young family but there is a swimming pool play area in the complex which costs extra to enter.
The hotel is situated on hill with a train track on one side and main road on the other.
Staff were very helpful and polite
All in all wouldn't rush back

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Bubba1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Hydros

Property: Holiday Hydros
Address: Avenida Sol 6, 29630, Benalmadena, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Benalmadena
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Benalmadena
#11 Luxury Hotel in Benalmadena
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Hydros 4*
Number of rooms: 28
Reservation Options:
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Also Known As:
Holiday Hydros Hotel Benalmadena
Holiday Hydros Benalmadena, Costa Del Sol, Spain

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