My wife and our two sons together with their partners and their children (twelve in total) arrived from various parts of the UK, on different dated from the 19th to the 22nd for a week AI holiday.
We all found check in very efficient and all our requests were fulfilled.
The suites we had extremely spacious and one of the best we had stayed in.
The food was very good and all twelve of us was well satisfied, although I felt that a little more effort could had been made on Christmas Day. Due to the vastness of the Hotel it lacked a Christmas atmosphere , and the concert hall was devoid of any Christmas decorations was so ever. But Farther Christmas was great with the children.
The Hotel was spotless and the staff very nice and friendly.
The Hotel is rather isolated and you would need a taxi to get anywhere , and a good 10 min walk to the beach down hill, but a shuttle bus was available for the return.
Because of it's water park the Hotel would be excellent in the summer for families.
I would recommend this hotel to families only.More