The blonde receptionist was so rude on check-in . Couldn't fault the others . They also tried to move us to the holiday palace ( the cheaper of the hotels) our booking said the Polynesia so I insisted I'm staying - after 2 phone calls to the jet2 rep we finally got our room after 2 hours in reception . While we were waiting at least 20 other guests where being turned away and told ' your reservation is in the holiday palace ' don't accept this! The Polynesia is much nicer and what you have paid for !!!
Rooms are great , we upgraded to a suite , jacuzzi on the balcony , champagne and worth every penny extra ! , kept the kids entertained for hours .
Food was nice , nothing else to complain about I would definatley come back again next year!
Enjoy and don't be ripped off by accepting anything less than you have paid for!
Ask reception to ring your rep if they try and stand your ground !
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- Also Known As:
- Holiday Polynesia Benalmadena, Costa Del Sol, Spain
- Holiday Polynesia Hotel Benalmadena