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“Stand your ground if they try to move you to the holiday palace ,cos its cheaper!”
Review of Holiday Polynesia

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Holiday Polynesia
Ranked #20 of 45 Hotels in Benalmadena
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Stand your ground if they try to move you to the holiday palace ,cos its cheaper!”
Reviewed April 23, 2013

The blonde receptionist was so rude on check-in . Couldn't fault the others . They also tried to move us to the holiday palace ( the cheaper of the hotels) our booking said the Polynesia so I insisted I'm staying - after 2 phone calls to the jet2 rep we finally got our room after 2 hours in reception . While we were waiting at least 20 other guests where being turned away and told ' your reservation is in the holiday palace ' don't accept this! The Polynesia is much nicer and what you have paid for !!!

Rooms are great , we upgraded to a suite , jacuzzi on the balcony , champagne and worth every penny extra ! , kept the kids entertained for hours .

Food was nice , nothing else to complain about I would definatley come back again next year!

Enjoy and don't be ripped off by accepting anything less than you have paid for!

Ask reception to ring your rep if they try and stand your ground !

  • Stayed April 2013
    • Value
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Helpful?
3 Thank anticapple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (490)
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English first
Northumberland National Park, United Kingdom
Level 5 Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed April 22, 2013

I stayed in this hotel from the 4th-11th of April and i couldnt fault anything. Travelling alone with my son i felt extremely safe in this hotel. Check in was smooth and the staff on reception were always there to help. On to the food, it is essential that you go All Inclusive as the drinks at the hotel are expensive, just out of curiosity we aked at reception how much upgrades were for non all inc guests and it was 49 euros a day! The rooms are fantastic, it is like an English hotel in the sun. The hotel is great for familys and i would reccomend to anyone. I can't wait to go back next April.

Room Tip: Get a room at the back of the hotel, they are the quiet ones num 650-750 ish.
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank ksg91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elgin, United Kingdom
Level 4 Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed April 21, 2013 via mobile

Stayed here in April, classed as low season so only buffet restaurant was open. Would have been nice to try the other two specialist restaurants as well. Initially felt the hot was too big with a shopping mall feel. Once we settled found it great with good facilities. Water park with good sports facilities at the bottom of the hill. This is shared with 3 other hotels as part of a holiday village. Hotel is next to Fuengerola and there is a nice beach path taking you into the resort centre. Nice hotel pool area with food and drink on tap. Like other people would like the pool to have some kind of heating, risked it once and too cold. Everything is done through the reception and some times there was a long wait as only one member of staff covering area. Overall, lovely hotel, good spacious and clean suites, excellent buffet food with decent choice and theme nights. Entertainment was ok. Would recommend and would return for another holiday there

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ElginAm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 19, 2013

Great place to go to for your family holiday. We chose a junior suite and it was sea view facing as we had placed a request for it. Place looks and feels totally new, hotel staff were friendly and helpful. Their all inclusive option was really cool with unlimited access to great quality food & drinks. We've young kids and they had lots of kids activities, game center and overall a fun time. Rooms were cleaned daily. They have limited golf clubs so you have to time it well as they tend to be unavailable in the mornings and evenings. You should get a Holiday World membership when you check in and start to get a discount on WIFI & other activities from day 1. Would certainly go there again.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank P C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level 5 Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed April 19, 2013 via mobile

Stayed here before and chose to return as the hotel is quite simply stunning

Huge public areas. Spacious well maintained suites. Good bars and restaurants on site

Two potential pitfalls
1) location might not suit all. This is right on the edge of resort. But only a couple of euros on the bus to the marina

2) the big one. We arrived late on Sunday evening to be told by the reception staff that we weren't booked into this hotel but its sister hotel across the road

The way the receptionist dismissed us was actually pretty disgusting

We booked through travel republic who ( once we finally got through to them ) confirmed that we were booked into the Polynesia. From there travel republic were at best useless. The wife took the option of speaking to reception again who miraculously had a room available!

All in all fantastic hotel. Great weather. Pretty awful reception staff!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank leescott05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alloa, United Kingdom
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed April 17, 2013

Impressive Hotel, huge, check-in quick, reception staff friendly and helpful. We arrived at 21.30 and asked where we could go for food, restaurant closes at 21.30 so we just missed out, hotel shop was also closed, so there was no food for us, so if you are arriving late be prepared!! Rooms clean, spacious, fresh towels daily, breakfast, lunch and evening dinners good, and hot, plenty of choices, chocolate fountains great for the kids. Hotel was quiet which suited us, always loads of sunbeds, we had a great room (726) which overlooked the pool, with amazing views of the sea. Wee bus runs up and down the hill from 1000 till 1800, although its only a five minute walk to the beach club. Lovely relaxing week away.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank stevenfantanut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Netherlands
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 16, 2013

The hotel has fantastic views, really spacious rooms, great service and a great place to relax. You can laze around the pool, enjoy the great outdoor jacuzzi which overlooks the Mediterranean Sea, try your hand at mini golf, tennis, or watch a movie. It is great for families as the kids have plenty to keep them busy - the arcade, ball area, paint, disco notes, etc. Being an all inclusive hotel, we were amazed by the amount they fed us - food was available all through the day and when you have teenage boys that is truly a blessing. They served both local and international cuisine and always had something for the little kids. The staff are friendly and show true Spanish hospitality.
Thanks for the fantastic break.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank L S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Polynesia

Property: Holiday Polynesia
Address: Avenida del Sol, P.K. 215,6, 29630, Benalmadena, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Benalmadena
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Benalmadena
#6 Spa Hotel in Benalmadena
#16 Luxury Hotel in Benalmadena
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Polynesia 4*
Number of rooms: 328
Reservation Options:
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Also Known As:
Holiday Polynesia Benalmadena, Costa Del Sol, Spain
Holiday Polynesia Hotel Benalmadena

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