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“just cant please some people”
Review of Holiday Polynesia

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Holiday Polynesia
Ranked #20 of 45 Hotels in Benalmadena
wrexham
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“just cant please some people”
Reviewed November 9, 2012

went here end october.reading some reviews we nearly didnt pick this hotel.so glad we ignored bad reviews.yes its out of the way but u know that when u book it.bus stop outside to take u anywhere,rooms great nd spacious,yes pool was cold nd should b heated.agree with a few things but the hotel is great.dont b put off by these people.all staff were pleasent,it annoys me when u read such awfull reviews,im fussy were i stay nd thought this hotel was a 4staronly complaint was the weather 2 days of solid rain not the hotels fault.

  • Stayed October 2012, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
4 Thank tinkerbellwrexham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (489)
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English first
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 5, 2012

Would you believe such a fantastic hotel could provide some of the worst holiday experiences ever. On arrival the hotel is stunning everything is as described on trip advisor with the aviary, turtles and koi pond, the rooms are impressive too although the shower leaked water all over the floor and was intermittent with hot and cold water. We were there when it rained and the roof does leak everywhere with large areas of ceiling coming away. The water park is a rip off €6 to hire a ring you can only use on one slide which is slow and uneventful. The main restaurant food is very poor not 4* by any means and always Luke warm or cold the snacks from 12-6 are the same everyday and are served outside, left uncovered so flies are all over it and cold. A lot of the food is reused more than once in different disguises. The all inclusive drinks are poor quality and the staff are unattentive. Wifi is available at €12 per week but didn't work for 5 days and no refund offered, the majority of the games in the arcade did not work properly and our son said he was treat like he was trying to rip them off when he complained( he's 16), and to cap it all of its at least 15 minutes on a bus to either belanmadena or fuengirola. One last point do not go here at the end of the season as all inclusive finishes at 11 not twelve and they shut the two extra restaurants which we weren't told by the travel agent do yourselves a favour go self catering or B&B stay in the resort centres and have a much better holiday the food and drink is very reasonable and hot

  • Stayed October 2012
    • Value
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Helpful?
2 Thank Stuchef1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warwick, United Kingdom
Level 5 Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed November 5, 2012

My family and I love this place, having spent several holidays there to date. All inclusive is the best way to go, as the food offered in the buffet restaurant at breakfast, lunch and dinner is fabulous. The water park is brilliant, but needs a bit of TLC, as do some parts of the hotel, yet it is still high standard, clean and I think good value for money all said and done. We will come back here one day, but will try one of the other Holiday World locations next time.
The apartment consists of a decent sized diner/kitchen/lounge, a large family bathroom (with twin basins, bath and separate shower cubicle) and a big bedroom with two double beds, plus a balcony. The same standard applies throughout the hotel. If you young children, you can keep them up late to watch the free entertainment outdoors, every night a different theme, and enjoy the free bar, if you have gone all inclusive.

Room Tip: Ask for a room that does not overlook the outdoor entertainment stage area, or you may be kept up b...
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  • Stayed July 2012, traveled with family
    • Value
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Helpful?
3 Thank Steve N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stanford-Le-Hope, United Kingdom
Level 6 Contributor
101 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed November 5, 2012

This hotel has the wow factor when you walk in and rooms are really nice. It's very clean. However, it is an all inclusive hotel but food is not great Drinks that come with the package are awful. It's true the weather wa bad over half term but you would think that the entertainment team would put things on indoors because of that. But no. No entertainment for teenagers once the water park closed. We also felt that the hotel was run on minimum staff so consequently they had no time to have a conversation with you or have any kind of banter at meal times. They are just too busy. Sorry not for us and would not go again. Shame as the hotel looks spectacular.

Room Tip: Ask for pool view
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  • Stayed October 2012, traveled with family
    • Value
    • Location
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Helpful?
2 Thank Theresa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wigan
Level 4 Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed November 5, 2012

This hotel from the moment you walk in is 4star. The staff at reception are excellent, each one of them no matter what time of day are just so friendly.
The rooms are very clean, spacious and very well kept. The restaurant is well spaced out and plenty of choice for everyone and of good quality.
Pool area again is very well kept, plenty of sunbeds and no rush to reserve them.
All in all this is a fantastic property and will certanlty return.

  • Stayed November 2012, traveled as a couple
    • Value
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Helpful?
2 Thank karl H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed November 5, 2012

A real WOW factor when you walk into the lobby/Reception with a massive area very well presented. Check in was very efficient and it does help if you ask for the remote control for the TV, any towels you need for poolside and wireless for Internet. They do take a swipe of your credit card to cover the cost, but it doesn't come out of your account (as long as you return these 'borrowed' items).

Rooms very comfortable and a lovely large balcony,

Restaurant very spacious. Food lovely if a little on the warm side, but to help keep things warm then choose one of the hot plates (rather than the cold ones).

Pool freezing cold and well managed by the lifeguard.

Location is great for us as we hired a car from Malagacar.com (£104 for 9 days hire - all incl!!!) and used that to get around the Costa-Del-Sol - you just need to 'flash' your wristband to the Guys on the Security gate as you enter the complex (they do get to know your reg plate).

Overall, another wonderful stay here - it was our third time.

TIP - hire a car from the above Company - great service.

  • Stayed October 2012, traveled with family
    • Value
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Helpful?
3 Thank SteMee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jersey
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed November 4, 2012

Never done all inclusive before, won't do it again
Just spent half term there.
Everything is such a palava...deposits for everything, beach towels, tv remotes...but I can understand why.
If beach towels were freely available the guests would take far too many and leave them lying round.
Children are left to run around screaming ,crawling over dining tables that have already been set.
Greedy, wasteful people, leaving huge amounts of food...cause it's free.
It seems because it's "all inclusive" guests can forget all their manners...arguing loudly and breaking wind in the restaurant !
Staff can be a bit abrupt, I was berrated for walking to the bar for a glass of red wine in the dining room "we serve you at the table" then he walked past our table ignoring me !
The choice and quality of the food is lovely,
The room we had overlooking the crazy golf was very gloomy..always needed lights on,though was clean.

Room Tip: Ask for one that gets some light !
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank gijersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Polynesia

Property: Holiday Polynesia
Address: Avenida del Sol (antigua CN-340) P.K. 215,6, 29630, Benalmadena, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Benalmadena
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Benalmadena
#6 Spa Hotel in Benalmadena
#16 Luxury Hotel in Benalmadena
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Polynesia 4*
Number of rooms: 328
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Cheap Tickets, Hotwire, Priceline, TripOnline SA, Cancelon, HotelQuickly and Evoline ltd so you can book your Holiday Polynesia reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Polynesia Benalmadena, Costa Del Sol, Spain
Holiday Polynesia Hotel Benalmadena

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