arrived sunday 25th March at 10am, already pretty hot at that time of day. Place looked great until i realised i couldnt get into the locked gates. After much ringing the booking agency number for help in getting in but them not being able to get through to the numbers either, i snook in through the gates as a car left, i was told by an english lady the number for the key holder is on the shop window around the corner, the shop was shut but had no number. It took 6 hours for the key holder to finally come out to me and let me in. i was hot, sunburnt and dehydrated, i was very scared by the whole thing, i had ran out of credit on my phone and all i wanted was my faince to book me a flight home again, it was not a nice experience being a female on my own in a foreign country with the language barrier, if it had not been for the english lady helping me (she used her own phone and having fluent spanish she got me sorted... much thanks to her). she informed me this was a regular occurance and in fact, it happened to another family on the friday before i left. I also must have been the only person in that block of apartments that would answer the door to the postman every morning, he rang my bell continually until i did so, so i had no choice.... i was on this holiday as a break from 3 years of treatment to a spinal injury... running up and down 2 flights of stairs was not my idea of fun !!
HOWEVER.... all that put aside, the apartment was fantastic, clean, breathtaking views, lovelly balcony that overlooks the sea, quiet area but within easy walking distance to some amazing shops and a real exhilerating walk across the coastal line. I advise anyone to eat in Tam Tams, brilliant food, a tadd expensive but a worth every penny, i sat on the terrace drinking a jug of sangria and eating wonderful food there for most of my stay... there is 2 large supermarkets within walking distance, selling good but wine at low cost so by 9pm i was back on my lovelly balcony chilling out with a book and a nice wine, dont bother eating in,i bought my own continental style breakfast items to eat on the balcony every morning, which kept me going through the day but its far more cheaper to eat out in the evening.
To be honest, i wouldnt have even moaned about the post man if i hadnt a bitter taste still in my mouth concerning not being able to get in to the apartment, that really is my only big moan. My fiance and my daughter plan to return to the area for a month, maybe longer, very soon, and i have to be honest, as long as i can be assured the key would be there on time, i would return back to the apartments on this complex without hesitation. If it had nt been for the key i would have rated this a 5 instead of the 3 i have given.
NOTE TO THE OWNER..... BEAUTIFUL PLACE BUT YOU NEED TO GET THE KEY ARRANGEMENTS SORTED OUT MUCH BETTER, YOUR PAYING A PERSON TO DO THIS WHO IS NOT DOING HIS JOB AS HE SHOULD, ITS A SCARY POSITION TO BE PUT IN AS A SINGLE FEMALE TRAVELER AND NO DOUBT JUST AS SCAREY WITH YOUNG CHILDREN TOO.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, Travelocity, TripOnline SA, Cancelon, Hotwire and Agoda so you can book your Casinomar reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Casinomar Hotel Benalmadena
- Casinomar Benalmadena, Costa Del Sol, Spain