Me and my husband have recently come back from staying at this hotel for the past 2 weeks. This were our honeymoon and overall we were very disappointed as it were not what we imagined when we booked it in Thomas Cook. When we arrived we were greeted by a lovely lady on reception, she welcomed us and said that she had saved us a big room with a sea view and gave us the items we needed. We went up to the room and it lived to her description, the room were huge, very clean and the view were second to non. The lady that dealt with us on arrival were working a lot throughout our stay here and she were lovely and would do anything she could to help, there were a man just the same that worked here too that again we saw a few times while staying here that were just the same very friendly and would do anything to help us, BUT as others have described there is a lady, quite small, plump, short dark hair and wears glasses that is VERY rude!!!!!!! She does not acknowledge you she totally ignores you and is not willing to help at all! She were working on our departure, she never asked us how our stay were, just said to us "what room" and gave us our deposit for the safe back, never said thank you for your stay have a safe journey home, good bye no nothing! Before we left my husband wanted to cigs from the cig machine, at this time she went to sit with a colleague to have breakfast and the cig machine wasn't working so my husband said "is this working" she stood up gave us both a dirty look and started babbling in Spanish!!!!!!!!!!!
The rooms were ok, quite basic but were cleaned every 3 days, with fresh towels left and the bed sheets changed.
The main down fall for us were the location, yes it is very close to the train station, but we are usually based in the centre of places and like bars/restaurants/the beech and other attractions close by to us so this were a major disappointment been in the middle of no where with a super market a 10 min walk away with 1 bar next door to it that does not do food! The nearest restaurant was a 15 min walk away and they didn't have a good variety of food, and please don't think that the beech is local because it's a 20 min walk to the beech which is basically a beech no shops near by with no bars or anywhere to eat!!!
Overall we didn't have a great time and would not return and I will certainly advise people not to stay here!!!!
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- Also Known As:
- Vista De Rey Benalmadena, Costa Del Sol, Spain