I arrived in town late, I was hungry and wanting BBQ, debating between Dickies and Spring Creek. I punched in the wrong address t GPS and arrived at this Spring Creek location. My experiences with this chain have been less than stellar, so I was rather disappointed in myself. The configuration is strange, and for ToGo orders you are sent to a seperate register that no one seems to uderstand. Confusion reigns when busy, and the very young staff uderstand their job title and that alone. If you are rolling silverware, no where does it say greet someone standng there in confusion. This just adds to the delay.This is the 4 star on service. Not that it was bad in the traditional sense, bad because management does not have that much to work with and they do the best they can (or are able to understand at 16). The review would have been 5 stars across, but I can not overlook this confusion. There is a girl at the cash register for people oming off the buffet line, she is within 3 feet of tToGo table, and would trun around, see people standing there, make no comment or try to find anyone, and go back to customers in line....infuriating! I placed my order of turkey, bbq beans and mac/cheese. After a 10 minute wait I was on my way, to find upon room arrival there was no bread, pickles or cutlery, somethings that are unlimited to those that eat in. The turkey was so good, I didn;t care, I was there the next night. This is when good things started to happen. A young gentleman by the name of Jerimiah(manager)just happened to take my order. I didnt check it because he made a point to go over every take out order with the customer before they left the building. My order was the same, but some footnotes. The turkey has a pink hue, from smoke not lack of temp. It is tender, fall apart, smokey, juicy goodness at its best.Several thick slices fill an order side of compartment try nicely, enough for a tryptophan high that put me to sleep! I would have no problem buying pounds of this and serving it at familiy dinners, and I might even say I made it if my smoker wasnt brand new!!The mac is standard, but I would add milk before nuking and it returned to original condition. The beans also do not warrant much ado, as they are beans, but with a tomatoey sweetness and a cumin undertone, not your traditional thick sauce.There is a baking area for the rolls and cobbler, also where the BlueBell ice cream is hand scooped. Little balls of dough are hand placed into proofing racks, and on to a giant oven where in a few minutes puffs of yeast and flour deliver some of the best rolls you have ever tasted. They even have a server who walks around with a basket of these puffs, doling them out to hungry diners, all you want! But her job says put out rolls, so she too will walk by customers standing around and ignore them.....job says give out rolls, that she does and nothing more. I tried several different desset,they say are maid in house and I believe. The award winning pecan pie is great, chock full of whole pecans that seems to have a crystalized sugar coating on each one. A thick Karo based filling holds the pecan layer to the flaky, not gooey crust. The choco;ate and coconut cream pies are the best! Thick (3"+) filling with a layer of hand whipped cream,ahhhh...heaven! These pies hold up in hotel fridge enough for breakfast the next day, if any is left! Since no one goes here for the pie (unfortunately) the turkey will get star billing.It was so good, I had turkey for my next 6 dinners in a row from Spring Creek! If my experience here had been with the young servers, I do not know if I would have returned. Jeremiah took control and showed why he is in charge. After first order he could recognize my voice, remembered my name and my order. Impressive! When you try this location, ask for him. Your experience will go from a 62 Falcon with flat tires to a 2014 CTS......smooth!!! Corporate needs to pay attention to this young man, because he understands that service is what is needed in the "service industry". Everyone has food, but can you make the experince so they want to return for yours? This place can. Or at least Jeremiah can! Out of the park for turkey......try it and you will be hooked too!!!!!
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