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Reviewed July 1, 2018

These three words sum up my impression of the hotel.
This was my second stay at Hotel Schloss Heinsheim. It was again a memorable experience. We also had an exceptionally kind experience with management. Since we arrived too early for check-in, the manager saw to it that our luggage was transported to the appropriate rooms, even moved the car to the proper parking area and made sure we were made comfortable under shade trees in their beautiful park, while we waited for the rooms to be readied. Even supplied us with bottled water.
This time we occupied rooms looking to the back of the building, very quiet and peaceful. Good size rooms, very comfortable beds, modern bathrooms with shower and a stocked mini bar. Good TV reception as well. The breakfast, as expected a feast
for eyes and stomach.
Had drinks on the restaurant's cozy terrace, another delightful experience, though never managed to have a meal at their renowned restaurant.

Date of stay: June 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank frances008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2018

The room was fine and clean, spacious too. Reception cold - not given information about what food was to be found in the restaurant so we left that. Found a local place (for local people). We saw the restaurant in another building, no too good is the weather was negative, cold, snowy or raining. So for breakfast we put on our coats to go to the restaurant only to be told by a lady on reception breakfast was in next room, we did not need coats. Why were not told at reception on checking in? BTW the breakfast lady did NOT speak to us, she only spoke to the 2 other guests who were German. We speak German but were not spoken to. Very lovely room and views.

Room tip: We had room 19, and it was really well situated good view of the orchard and hill side.
Date of stay: March 2018
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank alexingohr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2017 via mobile

Stayed here for 2 night whilst in Heilbronn for business. It is located in a park a bit remotely. But in return you get nice quiet place.

Arriving at night was well solved by the staff reaching out by phone to point out that my room keys were in the key box at the gate. Worked well.

The first impression is a bit outdated rooms with lots of wood, a bathroom that needs some renovation and a lack of some decorational elements.

On the other hand; room is spacious, beds are very comfortable, very friendly staff, great breakfast, free minibar and ideal parking area at the courtyard.

It ia a pity that it was too hot in the room. The radiator could not be closed during night. Only option was to open windows.
And an esspresso machine would make it really great.

Date of stay: December 2017
Trip type: Traveled on business
Thank 902rogerv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2017

Beautiful property in a peaceful setting , but only a short drive from Neckarsulm / Heilbronn - incredibly attentive staff , glass of beer on arrival was very welcome . Rooms are excellent , spacious and clean , high ceilings and big windows - restaurant is excellent , again superb staff with great attention to detail . A great location for a weekend away and superb value for money - pictures here do not do the buildings any justice

Date of stay: November 2017
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
Thank PaulM16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2017

My girlfriend Marie and I stayed for two nights when we visited her friends and family in Germany. We really enjoyed our stay, it was quite lovely. The rooms were totally clean and the staff was amazing.

Date of stay: September 2017
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Marie-Christine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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