We paid just over £2000 for 1 week,got charged €80 cleaning charge,but it was thilthy dirty when we moved in,mud driveway with no parking in a cramped courtyard,uncomfortable old beds with towels provided that needed throwing away years ago,a total waste of our time away ruined by this overpriced dangerous property,obviously france does not have building control regulations as if they did this person would be closed down,one room advertised as sleeps 4 people is 2.6m2,with a ladder nearly vertical leading to a mezanine ,no way would you let any children near this room,this is a case of a money grabber with no care for her tenants ,a total nightmare ,never again, in my opinion this should be advertised as sleeping 4, I am currently looking into French civil court to issue proceedings for a full refund.
I booked this property for my family, 5 adults and 3 children for the half term week Feb 2016. When we finally arrived at the apartment it soon became clear that it was far too small for 8 people, we could not extend the sofa bed in the lounge as there was a table in the way and absolutely no room to move it, under the sofa bed was dirt and hair, I had to hoover the floors and bed as they were covered in hair. One of the bedrooms had a high mezzanine with an extremely steep stair case with no hand rail and a loose rail at the top, directly in front of a window, we could not use this for our children as it was so unsafe - we had 2 double beds and 1 single bed for 8 people - a member of our group had to find alternative accommodation, splitting our group up and we had to make beds on the floor for the 2 young children, not what you would expect when paying over £2000.00 for the property for the week! had we been able to find alternative accommodation we would have left too.
I would suggest that the apartment should host a maximum of 6 people not 8.
The owner made no attempt to help with the situation when I informed her that we could not all fit in the apartment and was very rude about my family after the stay accusing them of contaminating the shared small pool and claiming that we left the property dirty! we left it cleaner than when we arrived and the children used the pool twice in a week.
All in all a very disappointing stay.
The mountain views and skiing were fantastic! I would visit Saint Gervais again, however I would choose different accommodation!