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Pierre & Vacances Residence Le Mont Soleil
Ranked #3 of 27 Hotels in Macot-la-Plagne
london
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“not great”
1 of 5 bubbles Reviewed March 31, 2010

The apartment we got for 5 people was small (on the 3rd floor)!!
The lady at reception didnt seem helpful or bothered when I complained that the mattress was dirty, she just gave extra sheets to cover the dirt. The apartment smells of rottten eggs.
The area surrounding the apartment is full of dog poo, so you cannot enjoy snow ball fights or walking around.
If you still want to stay there then ask for a room on a higher level with a balcony, still small but the room is cleaner. good luck though they probably say they havent got better rooms available.

  • Stayed March 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank piggy0007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pv_customer_liaison, Guest Relations Manager at Pierre & Vacances Residence Le Mont Soleil, responded to this review, December 2, 2010
Thank you for posting your recent review on Tripadvisor. We are sorry to hear that elements of your stay were negative. Firstly, please let us share our personal apologies for the level of service you received when complaining about the linen in your room. This is unacceptable and does not adhere to our strict levels of service we usually stick to. We do try to house guests in the most suitable room for their party at every available opportunity. We also ensure our outdoor areas are cleaned on a daily basis and will strive to improve this before the next season starts. We are sorry that you did not enjoy your stay with us but we hope you see this as a public apology and will consider staying with us in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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233 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Bath, United Kingdom
Level Contributor
74 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 bubbles Reviewed March 11, 2010

Having stayed in other PV's, I was expecting slightly better accommodation. We booked a superior room, which guarantees a newly refurbished one, but were shown to a very tatty, gloomy apartment. The receptionist did eventually, very reluctanctly, give us a refurbsihed apartment. The reason was we had booked last minute and the type of room we booked wasn't available. She didn't seem to understand the quality was more important than the size and thought we should be pleased to have the largest room - there were only two of us!
However we soon settled in and the location, right on the ski slopes, is fantastic and made up for any shortcomings. You quite literally step out of the ski room onto the slopes - a gentle blue down to the centre, from where you can go anywhere. For this alone, I would recommend it. Probably if we hadn't stayed in other PV's, we wouldn't have been just that little bit disappointed, but the standards are higher elsewhere (Flaine and La Daille).
A word of warning re the kettle - steam escapes from the handle and I burnt my hand on it.
It's disappointing there isn't wifi in the apartments. The wifi at Monicas was temperamental, didn't always work.
At first we didn't like La Plagne, but it was unfortunate that our first skiing day turned into a blizzard. We've ski-ed in poor weather before but this was the first time we've almost been blown off our skis - not a great introduction. We headed to Montchavin to the shelter of trees, but unfortunately the runs are very flat over that way..
I couldn't believe previous comments that blues were more like reds, I felt it was the other way round!
But the next day the sun came out and we saw it all in a different light. The area really is vast and very well linked - you can go anywhere and everywhere and quickly. Different areas have different degrees of challenge and there really is something for everyone.
If I'd discovered La Plagne as a beginner I'd have been very happy (and probably a better skier!)
The ski area grew on us as the week went on. We didn't managed to get to Les Arcs (maybe next time) but did get to the glacier and wow that is something else. All fluffy powder, great fun. Do not miss.
All in all, a great choice.
This would be great for couples and families, but I wouldn't recommend it for anyone looking for even a small amount of nightlife, unless you're happy to go to the other villages. But for those just wanting to ski, it's great.

  • Stayed February 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BathHappytraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worthing
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed February 21, 2010

Travel -
We flew into Chambrai airport. After an aircraft carrier style landing the airport was not over impressive. Above the 2 baggage carousels are some screens detailing flights, these facts are unrelated, our flight never appeared on the screen and half our luggage made it's own way to the the lost luggage department. Luckily the whole airport is the size of a large family car so we managed to get our gear back no problem. The problem we did have was moving the baggage as trollies are a foreign concept to this airport, we performed a sort of circus strong man act with 3 cases 3 ruck sack 3 ski bags and 3 boot bags between 2 adults and a kiddie. The return journey was from Grenoble, slightly large with the same bloke working the screens (or not). When using a small French airport just try to get through it with all your people and stuff any way you can. Any French airport you can walk away from was a good one.

Accommodation -
We read a lot of reviews on TA, one said that the Mont Soleil was more like a 4 star and thats why we booked it. We were very happy, the flat was small but perfectly formed. Well equipped and on the piste. The staff were very friendly even when we checked in at about midnight. No deposit was taken (we had a hell of a job getting the telly, cooker and fridge on the plane, only joking). The balcony was sunny the boot room worked well and it was all in good condition. If you are looking for a basic, good quality place to stay for a good price thats right on the slopes, stay here. Skiing back to the flat at lunch time can save you a lot of money.

Crystal -
The reps are great. Sadie looked after us all through the holiday. She came to see us each evening with information about good and bad runs plus vital advice on what to do if we get delayed. This turned out to be handy info as we were delayed by 24 hours. She was lovely to our daughter and had a wealth of local knowledge. We were very well taken care of and she is a good reason to choose Crystal (I'll have the money paid into my Swiss bank account please).

Skiing -
Snow was great and we had a huge dump (!) on day 2 which left us skiing on knee deep icing sugar. Some of the blue runs are more like reds so ask your rep about which ones to do before you venture out too far. Overall, 'challenging' is the word I'd use with lots of 'how did we get down that' moments. I did the 'Tunnel' run which is very hairy at the top, far more red than blue.

Eating out -
There is a white restaurant above Plagne Bellecot below where the 8 man chair takes you (on the lanes run) the food is great, the portions of chips are massive and the prices are not too bad. In Plagne Soleil Monica's is great but the dog did try to eat us so take care.

Local shops -
We went to spar a lot, 3euros for a tube of pringles is amazing but thats what you get 2000 metres up a mountain. Spar is great, if we ever get a man on Mars you can bet he'll find a spar hidden away somewhere.

Overall -
If we need a piste side, cut price holiday we'll be back. Next year we want easier runs to learn to board on so we'll have to look elsewhere.

Hope this helps.

  • Stayed January 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MRMSKI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed July 5, 2009

Visited La Plagne a few times years ago and returned this year in March and stayed in these apartments. Both the apartment, skiing and the location were great. Booked with Erna Low who were very efficient and we had a reasonable drive in both directions in convoy with friends. When the driving became a touch difficult I used a pair of Autosocks which made the ice and snow around the resort a non issue.

Minor issue as mentioned by others is parking but if you don't intend using your car during the stay it isn't too much of an inconvienience to park across the slope. However do be prepared to "dig" your car out of the snow if you are lucky enough to have significant snowfall.

In summary the location is great, right on the slopes with ski in and ski out capability. We had a superior apartment and it was just what we required as a couple, a separate bedroom and a comfortable lounge/diner, well furnished.

  • Stayed March 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pkjb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, Berkshire
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed January 17, 2009

I cannot say enough good things about La Plagne, Plagne Soleil and Le Mont Soliel Appartments. The resort was fantastic, Plagne Soleil was perfect and the appartment had everything we needed. I've been skiing lots when I was younger but I always remember difficult slopes and nightmares struggling to walk to the slopes carrying skis etc. This holiday was completely different. It was amazing and I can't wait to go back next year.
We booked through Thompson Ski on line. There were 4 of us (2 couples) and we booked to stay in Le Mont Soleil Appartments in Plagne Soleil. The apparment was just what we needed. Simple self catering but perfect. It had one double bedroom and two beds in the lounge. We were a bit worried about that at first but we were so shattered after a full days skiing we slept like logs every night. We had a little kitchen and eating area and we cooked most nights. The balcony over looked our blue run just outside our back door and we could sit in the morning in the sunshine waiting for the button lift man to arrive so we could be first down there! There is a ski room with lockers to store equipment. We put our boots on, stepped out of the door and onto the piste. Put our skis on and shooped down to the lift.
We went to nearly all of the villages in La Plagne and we definitely felt that Plagne Soliel was the best for location location location. It is high up so the snow is good. It has a lovley feel to it as it is small. It is one of the newer villages but it is also the prettiest. It has a couple of restaurants, a good bar (Monica's) an excellent Spa to get croissants every morning and ski hire shops. There is also a fab pizza take away place. AS the name suggests it is sunny all day. The button lift is meters away from the back door and at the top you can choose to ski to the west or the east. Or you can miss the button lift and ski 2 mins into Plagne Centre where the chair lifts are. Most of the runs are lovley wide blue ones. However there were a few blue ones that we agreed should be more like difficult reds! But we managed them. There wasn't a place you couldn't get to on a blue run. We even went over to Les Arc's for a day, but would not stay there for a whole week.
One evening we went on the Bob Sled run - it is a thrill not to be missed. Another evening we went skidooing which was excellent fun.
Everything about the holiday was fantastic . Thompson ski was great, they were there to pick us up at the right times and places they arranged bob sledding and skidooing for us and recommended good restaurants to go to.
I would highly recommend La Plagne for people who enjoy ski in / ski out skiing, intermediate and easy slopes, friendly atmosphere and good snow.

  • Liked — Location location location
  • Disliked — nothing
  • Stayed January 2009, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KCReading
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Helier, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed February 6, 2008

It may be three star but it doesn't come any more convenient location wise, cleanliness is paramount, comfort and general ambience is what you make it. Lets not overlook the pretty horrendous architecture of some of the purpose built French ski resorts but Plagne Soleil trys to rise above this - wood cladding chalet type structures prevail.

Le Mont Soleil residence is one of two large chalet complexes, 6/7 floors - 200 apartments maybe. We took a 4/5 man apartment consisting of separate room with double bed, living area with two sofas come single beds and a pull out mattress from under one of the sofas. Kitchenette come dining area with dining table with four seats (where does the fifth person sit?). Attached photo gives an idea of the dimensions but lets says its pokey and leave it at that - you are here to ski not lounge in palatial surroundings!

Shower/bath room adequate with separate loo. Bath/bed linen provided as standard.

Reception area doubles as lounge bar fronting onto sun terrace. All staff helpful, keen to ensure you enjoy all thats on offer.

Ski lockers on ground floor so no stumbling into the darkest recesses in ski boots - lockers open out onto ski slopes so we are really talking ski in/ski out.

Plagne Soleil is tantamount to being its own village and Le Mont Soleil backs onto the 'village square' with Ecole Ski France nursery slope 20 yards from back door. Otherwise there is a Spar shop well stocked - mountain prices but not too extreme! Two restaurants to speak of, one a bit French formal, reservations required, the other being the infamous Monica's Bar. Personally Monica's didn't float my boat but I'm not into the live band scene in grumby dungeon trendy french snow boarder dude bars. Their upstairs restaurant has typical french cuisine, basic starters around €8, mains €14-€22. Takeaway Pizza joint makes up the rest of the gastrinomic delights of the immediate area.

Two ski hire shops on hand which can be booked on-line via the La Plagne website to get discounts (www.skishop.fr)
- no quibbles or complaints, good kit and service all round. Ticket office right next to ski hire shop next door to the Spar - all of 75 yards away from Le Mont Soleil - couldn't be easier.

If you want to cross the piste outside front of Chalet then thats Plagne Village for you which has a bit more on the go and leads to the cable car connection down to Plagne Centre (stops at 8.30pm which is a bit of a pain if you are minded to live it up down town).

If you are arriving by car, parking is free but a bit of a scramble for immediately located spaces - it may well be best to trip around to Plagne Village as the car park is across the piste outside Le Mont Soleil. Bit treacherous going across the piste concerned and scrambling up the bank - otherwise its a 5 minute walk around.

To sum up - great location, basic clean and warm facilities, apres ski limited, good value and snow guaranteed at 2000 metres. South facing balconies and sun terrace for those concerned with their tans!

  • Liked — Clean, value for money
  • Disliked — Small pokey living space
  • Stayed January 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Jerrais
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blackburn Lancashire
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed January 23, 2008

We have just returned from a New Year ski trip to la Plane Soleil. We were party of 12 ( 4 adults 4 teenagers plus 4 kids) and we booked three apartments at Le Mont Soleil.
I organised the trip and I booked the accommodation based on the very positive review given by the previous member.
We were delighted to find that every thing met or exceeded our expectations. This accommodation is superbly placed in terms of convenience. It is right on the edge of the ski slopes; it is 100 meters from the ski school meeting point, the lift pass office, the ESF office, two nice restaurants and the Spar. Having stayed in many resorts/ ski apartments over the years this was definitely the most family friendly in terms of logistics.
The accommodation itself was warm, clean, and spacious, there was loads of hot water and the views were great. We put two tables together (taken from two rooms) and even managed to accommodate lunch/dinner for 12 on several occasions. I can’t think of anything negative to say.
Just a comment on the restaurants at New Year. We booked at Monica’s for new-year eve. The atmosphere was pleasant but they were grossly understaffed and could not cope with a party of 12. Half our starters did not turn up, our main meal took two hours to show and we ran out of time for dessert. Disappointing for us but everyone else in the room seemed to be served oK. I think it was the big group thing.
I would stay here again.A final comment on the skiing. This resort was great for our friends who are new to skiing but it was a little bit too blue...ish for us ( the lift to Les Arcs was not working)
Still a great place to come to.

  • Liked — Convenience, views and good standard of comfort
  • Disliked — it was expensive but then all ski are apartments are ridiculously expensive during the school holidays
  • Stayed January 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RutterFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pierre & Vacances Residence Le Mont Soleil

Property: Pierre & Vacances Residence Le Mont Soleil
Address: Residence le Mont Soleil, 73210 Macot-la-Plagne, Aime, France
Location: France > Auvergne-Rhone-Alpes > Savoie > Aime > Macot-la-Plagne
Amenities:
Bar / Lounge Kitchenette Pets Allowed ( Dog / Pet Friendly ) Ski-In / Ski-Out Wheelchair access
Hotel Style:
#2 Ski-In / Ski-Out Hotel in Macot-la-Plagne
#2 Best Value Hotel in Macot-la-Plagne
#4 Family Hotel in Macot-la-Plagne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Pierre & Vacances Residence Le Mont Soleil 3*
Number of rooms: 100
Official Description (provided by the hotel):
A station known for its calm and sun exposition in the Paradiski areaA residence on the slopes and in the heart of the resortComfortable residence ... more   less 
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Also Known As:
Pierre & Vacances Residence Le Mont Soleil Hotel Macot-La-Plagne
Pierre And Vacances Residence Le Mont Soleil

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