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“Ok for the price - you get what you pay for” 2 of 5 bubbles
Review of Residence Le Cervin

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Residence Le Cervin
Ranked #22 of 28 Hotels in Macot-la-Plagne
Bristol, United Kingdom
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Ok for the price - you get what you pay for”
2 of 5 bubbles Reviewed February 18, 2011

You get what you pay for. This hotel is 'shabby' and in a small village with nothing to do, but the price you pay reflects that. It is shabby, everything is out of date and old, the mattresses have holes in, the wall paper is ripped, and you have to hold the shower. More youth hostel than Apartment. But it's still cheap. Depends what you want, if the above things don't bother you, and you HAVE to eat in every night, and buy beers from the shop then it's fine. If you are wanting a nice place with nice furnishings, a receptiion that's open (when we arrived the reception was closed, our room door was open but no keys, so couldn't lock the door all night) pay more, and don't stay in Soleil. There is one restaurant, one pub, one pizza place and the shop. €7.50 per pint in the Pub, and the food everywhere in France is overpriced (except Scotty's). The nice thing about the 'hostel' is the ski in/ski out, straight down to the lift, then you can go anywhere in the resort. If you like things to do at night, stay in Plagne Centre, much more to see and do, and Scotty's is nice and cheap.
Would i stay in this 'apartment' again. No. Will it be full each season, yes, because it's cheap. If you want luxury, you have to pay for it. Max 1 star.

  • Stayed February 2011, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank stewphillips72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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83 reviews from our community

Traveler rating
    6
    16
    19
    17
    25
See reviews for
34
16
2
Business
0
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Essex
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 bubbles Reviewed February 4, 2011

Whilst this place is fabulous for ski in - ski out, that's about the only high point.
The staff are rude, the accommodation is filthy and run down and the facilities in the room are extremely basic and unclean.
You are required to clean the room before you vacate (to leave it the condition you found it!) and whilst we did this and left it cleaner than when we arrived, Le Cervin subsequently charged a €50 room clean charge. No idea what for.
It's interesting to see all English travellers have rated this poorly, yet the French were more than happy. Say no more!!!!!

  • Stayed March 2010, traveled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank jojopip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels
1 review
1 of 5 bubbles Reviewed April 13, 2010

At the Beginning of your stay you get a form to fill in to see if everthing is in good state.
We found partically no problems except for 1 cupboard door that didn't close that well. they said it was okay.

The room was okay. for the cheap price we got we didn't spend much time during the day so we only were there to prepare diner and eat our breakfast. the area brought us straight to the ski-course so our week couldn't get any better.

At the end of our trip we couldn't leave until the room was checked. we were up early to vacuum and clean the all the rooms and the kitchen of our studio. Only 1 of us went in as we assumed it was a done deal. As we were waiting for his return another group of hotel visitors had problems with cleaning their room. it was taking upto 20 min. but our friend has not returned yet. as the other group was from the same region as we were I went in for a look. turns out our friend was cleaning the whole studio again. including the cupboards, from teaspoons to the windows. one thing we had to pay was a used plank we used to cut Tomatoes and Paprika on. we all know how those juices can leave stains. we cleaned it in the Washing machine but it came out as pink as Teletubbie.

Damn it was a perfect skiing trip left with a disgruntled mood in the 8 hours drive home.

  • Stayed April 2009, traveled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank jodeknudt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed April 6, 2010

The check / crib sheet provided on arrival simply was not big enough to fill in all the defects in the appartment, dents, scrapes, staines, scratches and chips everywhere. it would have taken a couple of hours to record it all properly.

The appartment was filthy upon arrival, with the dust thick enough to form matting on the carpet around the furniture.

Most of the furniture looked to have been recovered from the local tip, the varnish was almost completely worn away from the dining table.

The mattresses were as thin as camping matts but no where near as comfortable and the bed frames were so flimsy it was like sleeping on a water bed. the sofa bed in the lounge was the same construction and thus just as uncomfortable to sleep on or sit on.

The bunk bed was six feet from the ground with an utterly useless ladder for access.

wiring hanging out the light fittings six inches form the bunk bed pillow.

The standard of maintenance was dreadfull.

The only two good points were the location and leaving.

This was our first Odalys residence and we will not use then again.

  • Stayed March 2010, traveled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank beentothisone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed April 2, 2009

the place was so dirty,filthy,the toilet seat was yellow,the blankets and pillow dirty.
i wodnt let my cat stay there.....at the end we had to stay with our friends at a different hotel...with no refound...

  • Stayed March 2009, traveled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank liaLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
4 reviews
3 of 5 bubbles Reviewed March 3, 2009

Contarary to other reviews the room was spotlessly clean when we arrived. The furniture was a bit bashed around but everything was intact and worked. Beds firm but comfortable. Kitchen equipment clean and all worked OK.
This is an "on the piste" location and you could literally ski from and back to the door to the ski locker.
A previous reviewer moaned about doing an inventory. It took us about 15 minutes on the first night against the possibility of losing our 300 Euro deposit this was time well spent. Everything was there and undamaged. We noted a few of the things that were slightly damaged in the room like a stain on the carpet and a curtain hook missing.
The room was warm even with the heating turned right down and it was easy to dry things overnight if required although we never really got wet.

Now the down side.
Reception does not open till 15:00 on a Saturday so there was a big queue to check in.
To hire a towel pack containing a bath and a hand towel cost 14 Euros so that was 28 Euros spent before we even got to the room.
TV was 40 Euros for the week so we did not bother.
There was nothing except a vacuum cleaner to clean anything. We had to buy washing up liquid, and dish cloth and used one of the hand towels as a tea towel.
Although positioned well for skiing the hotel is not in a great place for nightlife.

My wife and I are over 50 years old and have learnt that you pay for what you get. We knew what to expect and were not dissapointed. We come to ski (7 hours a day for 6 days) and nothing else really matters as long as room is clean and comfortable.

I don't know what people expect sometimes from a relatively (note I said relatively) cheap self catering skiing holiday.

Based on our experience I would recommend the apartments but don't expect luxury.
Bring own towels and a few bits and pieces to do the washing up as they cost a fortune in resort.

  • Stayed February 2009, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank adesb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed January 29, 2009

Don't stay here full stop! These apartments are the pits. They are advertised as 3 star - no way! The furniture looks like its been recovered from a skip, the place is a joke, we had a boiler which sat above our toilet, the lights on timers in the corridors, which go off before you reach your door, it's filthy dirty and to top it all they want you to scrub the place and make it absolutely spotless before you leave - the cheek! We had a pair of ski's stolen from inside the lobby of these apts and the staff couldn't have cared less!

We heard of lots of crime in the area of the La Plagne Villages including ski's & cars being stolen, so beware if you are visiting this area.....

Helpful?
3 Thank LiverpoolLol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Le Cervin

Property: Residence Le Cervin
Address: La Plagne, 73210 Macot-la-Plagne, Aime, France
Location: France > Auvergne-Rhone-Alpes > Savoie > Aime > Macot-la-Plagne
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Ski-In / Ski-Out Wheelchair access
Hotel Style:
#8 Ski-In / Ski-Out Hotel in Macot-la-Plagne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Le Cervin 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Odalys Residence Le Cervin Hotel Macot-La-Plagne

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