We have just returned from a weeks stay over the Uk half term. We chose this residence based on previous stays at MGM apartments in various French resorts over the past few seasons. We have never skied over half term and we were a bit unsure how busy everything would be.
We arrived on the Saturday at about 2.30pm and thankfully our apartment was ready as the reception was full of people waiting to go & check in. Check-in was quick but felt there was no guidance as where to go etc. Went to park the car in the garage (50euros - always feel ripped off) but after 10 mins could find no way to our apartment from the garage so drove out thinking there must be another garage. Ended up going back to reception who informed us there was no access but we could park for 5 mins out the front to unload. Anyone driving on a self catering holiday knows how many bits you have ! It took 4 of us at least 5 trips up and down the lift - other residences have had trolleys.
The apartment was a 2 bed sleeping 6 although there was only 4 of us. It was nicely furnished but just inadequate for potentially 6 people ! 1 settee didn't even fit 4 of us. 1 toilet roll for the week is just rubbish for £2500 accommodation only. Other apartments we have stayed in had a mid-week change of towels & re-stock of soap, loo rolls etc. Charged 8 euro each to hire a bath robe ! No pool towels so one towel each had to do for bath and pool etc. As stated in another review the apartments are very stuffy. There seems to be constant air-conditioning that you can't control that drains the rooms of any air. We closed the shutters and left the window open but it is a very dry atmosphere.
The jacuzzis weren't working 2 days out of 6 and there always seemed to be a steam room or sauna not working. The heated boot warmers did not work the whole week. The journey from the apartment was through a 2 metre high snow drift that was very icy and was not cleared the whole week despite 24 hrs of snow. My son slipped quite badly on sheet ice when the snow melted then froze - needed some grit/salt.
The apartments were ok but husbands thoughts were ' they have just done the bare minimum in terms of clearing paths etc'. Didn't find the reception particularly helpful and found it was easier the find things out ourselves. Seemed odd that the reception closed at 8pm as pool table etc was in reception and you don't stop needing info at 8pm.
Access to the slopes was across the car park and up a steep path - not great carrying skis etc.
Overall the skiing was good with lots of variety of runs. Access to the lifts (especially in Plagne Centre) can be a pain with lots of taking off skis to walk between lifts as they can be uphill !
The apartments were a disappointment but maybe we have just been spoilt at other apartments. Just think for £2.5k you can expect more than one loo roll, things to work, bath robes etc.
Would not return.
- Official Description (provided by the hotel):
- La Plagne was established in 1961 and is known throughout the world thanks to its famous red ski hat, a symbolof its welcoming and traditional spirit. It's that spirit that attracted CGH Résidences and confirmed our choice of location. Space as far as the eye can see, sunshine to bring the flowers out and enough snow to plough your furrow... All the more since at its gates our résidence Les Granges du Soleil can offer you superbly equipped apartments as well as a swimming pool, sauna, steam bath, cardio-training room, billiards, a restaurant, ski shop and a magnificent treatment centre - all it takes to build a collection of wonderful memories. To go with the wealth of outdoor activities, the Granges du Soleil offers you the chance to recharge your batteries with the swimming pool, the spa and the fitness centre at the heart of the résidence. Holidays to help you rediscover your well-being. ... more less
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- Also Known As:
- Les Granges Du Soleil Hotel Macot-La-Plagne