I don't quite know what to say. I have been to BdN many times and it has always been ok. This time it was ok. Just. But good grief someone needs to do something to manage the place better otherwise I fear it will not be around much longer.
It is not pretending to be Le bistro or la reserve but it is a long way short of acceptable. In some respects things work well: my wife had fillet mignon that she tells me was delicious. But I had an as stage pizza and the kids hated their carbonara. All of that was average but....
The service was surly and in some respects deplorable. The first waitress we had was unsmiling and failed to make eye contact at all. She was keener on chatting to her friends who were in the restaurant than on looking after tables. The waiter pretty much threw the bill at us. They have a baby chair but get quite agitated when you need to change the child as we did our 8 month old. At one point the suggested going outside (it was snowing and -2!).
We won't be back this time I am afraid and it saddens me to think what his restaurant should be. Some of the other reviews say that this is ok as the restaurant is cheaper than others and more of a cafe. But I don't believe that. This bills itself as a restaurant not as a fast food bar and can only be judged on that basis. It fails to deliver on anything adequate other than location.
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