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“Roaches” 1 of 5 bubbles
Review of La Quinta Inn & Suites Mercedes

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La Quinta Inn & Suites Mercedes
Ranked #1 of 3 Hotels in Mercedes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Roaches”
1 of 5 bubbles Reviewed February 17, 2013

The first night we arrived, I saw several roaches on the desk and on the refrigerator. I called the front desk that evening and they let me know that they could not do anything until the morning. The next day, we left early to attend a funeral and when we returned in the afternoon, the smell of the roach treatment was so strong and it was irritating my throat. I have two young boys, so I packed all of our items and moved to my parents room. When I called the front desk, they told me there was nothing they could do.

  • Stayed February 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank ClarissaMV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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157 reviews from our community

Traveler rating
    83
    47
    13
    9
    5
See reviews for
67
24
7
46
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
A TripAdvisor Member
4 of 5 bubbles Reviewed February 9, 2013

We stayed two nights at this hotel and had a very good experience, overall, it is conveniently located and very well maintained. We were very pleased with the cleanliness of our room. We will be back!

  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with La Quinta

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freer, Texas
Level Contributor
16 reviews
3 hotel reviews
5 of 5 bubbles Reviewed February 3, 2013

We were very pleased with this hotel. Comfy beds, clean, friendly staff, convienent,and good breakfast. We were only there for one tonight...it was very easy to get to the Shrine in San Juan and then head back to the outlets to shop!! this hotel is right next to the outlets, so if you're going just to shop ...this is perfect. Not to mention Chili's and Whataburger is right next door. We highly recommend this hotel and its a great value too!!!

Room Tip: we were on 2nd floor ...it was very quiet.
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ccgirl1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas Gulf Coast, Texas
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed December 13, 2012

Stayed here for 2 nights on personal business. Nice clean hotel; fairly new. Large mini-suite at a very reasonably rate. Micro-fridge, workstation were appreciated. Much nicer than Harlingen LaQuinta in every aspect.
The only negative thing was one morning breakfast was not completely set up until 6:45. No big deal since I was not in a hurry.
I recommend this hotel for anyone staying in Mercedes.

  • Stayed December 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with La Quinta

Helpful?
Thank KENNETH M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOUSTON
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed November 26, 2012

On the surface this looks like a great hotel. The lobby is nice and, at first glance, the rooms are great. The hotel seems very new. There were some minor cosmetic problems in the bathroom, with what appeared to be old dried on plaster around the base of the tub, but otherwise it was fine. The rooms either face out onto a field or face the main road, but are generally quiet. It is not until you are trying to sleep that you notice how thin the walls are. My wife and I were kept awake both nights by noisy neighbors (the front desk were able to resolve this for us) or dogs barking. I am not sure whether pets are allowed in all rooms but my allergies sure flared up overnight in ours.
My main beef is with the service. On arrival our party was told that they did not have the two king rooms that we had reserved some time ago. Furthermore, there was no crib in the room, which was required since we have a baby. When we questioned the staff about this they said that they "might have one available later." Eventually they agreed to have one in place by later that evening. Ultimately what they brought us was a playpen rather than a crib (lacking a mattress and sheets) Annoyed doesn't begin to cover it. The management didn't care one bit about making things right.
I've had a lot of good experiences with LQ and will probably still use their hotels, just not this one. A word of warning: make sure they have reserved what you requested before you get there.

Room Tip: All of the rooms are about the same and none will make you immune from noisy kids or dogs next door.
See more room tips
  • Stayed November 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank AnonHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 bubbles Reviewed November 17, 2012

Wow, I loved working with the management of this hotel and the front desk was professional even though we had a slight misunderstanding they corrected it and moved forward. All my guest loved the breakfast and the rooms along with the atmosphere while being close to the outlets. Highly reccommend this hotel and the suits are nice.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with La Quinta

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Mercedes

Property: La Quinta Inn & Suites Mercedes
Address: 7007 E Expressway 83, Mercedes, TX 78570-4676
Phone Number:
Location: United States > Texas > Mercedes
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Mercedes
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Mercedes 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
La Quinta Mercedes
Mercedes La Quinta

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