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“Very nice accomodation and acceptable price.”

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Hotel Restaurant L'Industrie
Ranked #6 of 12 Hotels in Saint-Omer
Manchester, United Kingdom
Level Contributor
41 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Very nice accomodation and acceptable price.”
Reviewed June 4, 2013

We stayed here for one night traveling from Calais to Paris. The distance was fine from Calais (we could maybe have managed another 30 min drive with our two infants) and the reception was warm and welcoming. The accommodation was above a very nice looking restaurant, with very nice looking food (though we did not sample it). The host was very friendly and helpful even carrying our bags upstairs despite being rather busy and single handed in the restaurant.

The room was a good size for a family room with a double bed, and single bed and a baby cot. Everyone had a comfortable night's sleep. The bathroom was clean but a bit small and the shower head lacking in terms of volume of water but otherwise was in a good state of repair.

We were able to get hot drinks including mil for the baby from the restaurant together with a half pint of the local brew (St Omer).

The main downside of the stay was the lack of lift (we were on 2nd floor) and if staying for more than one night, the lack of parking.

I would recommend this hotel for a short stay and for a family, the room we had was ideal.

Room Tip: For families, the top floor room was perfect.
See more room tips
  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Where_2_nextthen?
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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41 reviews from our community

Traveler rating
    12
    17
    8
    0
    4
See reviews for
8
20
Solo
0
4
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
London
Level Contributor
113 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed May 13, 2013

I stayed here two nights in Room 5, with a friend next-door in Room 6. 72Euro each per night, plus 8Euro per day for breakfast. The pricing is slightly odd, as Room 5 is twice as big as Room 6, and has space for a bathtub (unlike Room 6, which only has a shower). We did not eat in the restaurant in the evening: it was very full on Friday night and almost empty on Saturday.

GOOD points:
-- Great location on a quiet pedestrian street, close to shops, restaurants, etc.
-- Helpful owner, with a nice dog, named "X".
-- Good breakfast: proper strong coffee, very freshly squeezed OJ, croissants and bread fresh from the boulangerie; pleasant dining room. (See pictures)
-- Rooms are clean and generally well-maintained.

BAD points:
-- Perhaps not a problem for some people, but the beds were far too hard for both me and my friend. This led to a lot of uncomfortable shifting around during the night, and not getting a good night's sleep. The (square) pillows also seemed to be an odd thickness: one was not enough for me, but two were too thick!
-- Thin doors/walls, so if someone talks at normal volume on the stairway or landing outside your room, or loudly in the next door room, you can hear every word. So if you want an early night and your neighbour is watching TV -- tough luck! (I wore ear-plugs, so this did not affect me).
-- Elderly or very overweight people may have trouble with the steep narrow stairs. (Not a problem for me).

If you like a firm mattress and sleep deeply or don't mind wearing ear-plugs, I would recommend this place, but personally, I would be reluctant to stay here again and would try somewhere different next time I visit St-Omer.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JdeP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Level Contributor
85 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed May 1, 2013

Though this is not the easiest hotel to locate, make the effort. The food alone is worth the trip, very good and imaginative. Great location in a charming town. Breakfast a touch lacking in service and credit card machine not working, a challenge when one has a train to catch

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnothernameScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Level Contributor
126 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed April 26, 2013

We ate here twice for dinner and the first time was very good and returned for a second which was probably a mistake as the main courses really did not work well. The owner was welcoming and the ambience warm, good selection of drinks and wines were not over priced, the house ones being very good value. The food which disappointed was a dish of meatballs and a salad with chopped tasteless meat with a frenzy of strawberries which was just so wrong!! (I should have realised when other diners had left theirs!) Such a shame as we had a great cheese quiche to start and the previous night a good fish dish, depending on the menu we would return.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank cherryplumUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 27, 2012 via mobile

Just retuned from a 1 night stay. Tony the owner is very helpful and friendly. His little dog X is also a joy and makes all the guests welcome. Rooms are clean functional and basic. Tony called us before our arrival to explain the key code for entry - eveything went perfectly. We had room number 2. Nice size room and most importantly a comfy bed The restaurant downstairs is very modern with bags of style and French charm. Our breakfast was ready when we went downstairs. Lovely welcome and service and unlimited coffee to set us up for the day. Only thing missing was maybe some ham/meat to go with the bread, otherwise everything was very tasty We used the hotel as a stop over from a trip from Disneyland Paris. We also like Saint Omer. It's 100 miles from Essex in terms of travel but has a completely different feel to home. Time slows down in Saint Omer, cute shops and tasty restaurants, nice people and a lot less traffic - no wonder Brits love France! By the way you couldn't pick a better hotel for location. Thanks very much and hope to stay there again.

Stayed August 2012, traveled with family
Helpful?
Thank Justin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 21, 2012

Hotel was superbly located and staff very pleasant - although we never saw the chambermaid as the room wasn't cleaned or the bed made up during our two night stay.
Reception was meant to be open 12.00 - 20.00 and bar open throughout the day. However the bar/restaurant was the reception and was closed when we arrived at 14.30 on a Tuesday. We had to ring the owner to come and open up and when he arrived in a few minutes, pleasant and apologetic.
The room was generally OK. The bedroom furniture appeared new but the bed was covered by only a sheet and a thin blanket which looked a bit utilitarian for a hotel (there are covers in the hotel promo photos). Minibar was advertised, but there wasn't one. The bathroom, however, let the room down as the shower was unclean and the tap was loose and had to be held in both hands to make it work (photos attached).
The Hotel was OK for the couple of nights stay but wouldn't have liked to stay for longer.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nicksnowdon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 5, 2012

We stayed one night for a short weekend break and would not hesitate to recommend the hotel. It's in a great location just off the town square and was fully part of the Saturday night atmosphere. The room was clean and bright with a comfortable bed. Despite the proximity of several appealing restaurants and bars we opted to eat at the hotel's restaurant and we weren't disappointed; the food was excellent.
The owner and staff were welcoming and good hosts.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank notsobigandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Restaurant L'Industrie

Property: Hotel Restaurant L'Industrie
Address: 22 rue Louis Martel, 62500 Saint-Omer, France (Formerly Le Vivier Hotel)
Location: France > Hauts-de-France > Pas-de-Calais > Saint-Omer
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #6 of 12 Hotels in Saint-Omer
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Restaurant L'Industrie 2*
Number of rooms: 5
Official Description (provided by the hotel):
Un hotel/restaurant de charme situe au coeur de la ville ,dans une rue pietonne , cadre convivial et chaleureux ,une cuisine fraiche et authentique , ambiance vitaminee ... more   less 

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