We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“full marks to the staff!”

We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in Le Bugue
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Saint Avit Loisirs le Bugue
Certificate of Excellence
Nottingham
Level 4 Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“full marks to the staff!”
Reviewed August 28, 2012

We have stayed on a few keycamp/eurocamp sites in france, and this certainly had the best pool/bar complex we have seen....if you are prepared to queue from 8.30 until it opens at 9 and then race in with towels to 'bag' a sun bed!...I saw many do this and then leave them there unattended until the afternoon, and yes they were Brits...Otherwise you can just take a rug and set up on the grassy slopes nearby but thatwould be quite a way from the pool if you had little children.
Pitches are VERY close together and its a case of pot luck or spend a lot more money to get a decent view/space in front of your pitch. We were lucky but saw many who had views of someone elses car , and at the prices charged that does seem wrong.
All the public areas were beautifully kept and well laid out, although the toilet and shower areas were often found to be a bit mucky purely through the volume of people using them.
The key/eurocamp couriers were all, without exception, hardworking and cheerful. Despite the soaring temperatures and the demands of the job where they seemd to be constantly running around, helping customers, they always had a smile and a greeting, nothing was too much trouble for them. Pat on the back for all of you!
Equally, all the on site french staff were super, cheery and helpful with the language barrier.
Location wise 'remote' is the word. Nearest town, Le Bugue is only 10-15 mins drive but as mentioned, not an easy drive and if there is anything going on in the town (which is at least 2 markets per week) you will find it almost gridlocked to try and get through the centre (which you have to do to cross the bridge for example to get to a decent supermarket)A taxi would be about 15 euros each way in the day and 25 in the evening.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank JRM12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

340 reviews from our community

Traveler rating
    147
    132
    38
    13
    10
See reviews for
279
15
2
3
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Cardiff, United Kingdom
Level 6 Contributor
172 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 255 helpful votes
Reviewed August 27, 2012

Stayed with keycamp in a Villa grand delux caravan. Took 3 kids, 10,12, 13. The camp is superb but as one person says below it is quite isolated. The accommodation was very good, we had a caravan with air con which as we hit a heatwave of 40+ was essential. The camp is very well laid out. The kids did PGL who were great and I recommend the adults do it as well, though make sure you don't wear light coloured underwear when doing the 'Trapeze', stains show!!

We have done Keycamp before and to be honest I found the Keycamp team here very anonymous and a bit asleep? The PGL team were great. The nearest supermarket is a good 6 miles away and a slowish drive. The roads in the area are not the easiest to drive, very windy, undulating with a guaranteed nutter coming round every bend.

If you are looking for a park to go to and not move for 1 week + with kids I would recommend the place but (and this is us) we as the adults like to pop out and explore a little of France and while the kids loved the camp we found little outside/near the camp that was worth exploring. it was our 1st year where the 2 older could go in the 'base' Keycamp club. They loved this. We will definitely go back to a Keycamp site (most likely the Loire) and the 'base' club is an essential from the kids.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank PaulMM1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed August 17, 2012 via mobile

This is our second time on the site and we had another great time.
We rented the loft mobile home from Eurocamp, it was in a large, grassy plot, and with 3 kids it was very nice to have a dishwasher as an added extra. The kids didn't really play in the mezzanine as much as we thought they would - it's a bit smaller than it looks in the picture. The van itself was nice and clean, the one negative would be that the sofa is a bench sofa covered in pleather that isn't that comfy to sit on.
We booked soccer station and action station, and then our oldest two also attended the kids clubs run by Eurocamp. Soccer station went down brilliantly and as we had booked the unlimited pass it was great as any morning or afternoon he wanted, our son would go. The kids soon made friends and were riding their bikes around the camp in no time. The site feels very peaceful and safe for them.
The bar is ideally placed next to the playground, my husband particuarly appreciated this, he would go up and have a drink and our youngest could play, and it was a very pleasant place to be. The food is average, lots of burgers, pizzas and chips from the takeaway, but we ate twice in the site restaurant and that was delicious.
The swimming pool is fantastic - particuarly the water playground for little ones which means that you can relax as its very safe for them to run around. The older kids loved the slides. We tended to take our own sun umbrella and chairs down, as it was pretty busy in August, but most of the time we ended up with a couple of loungers.
Some of the vans are quite close together, particuarly on the slope in the wooded area to the left of the bar/pool, the ones at the bottom of the hill had the most space, or the ones on the terraces to the right of the bar/pool.
All in all a beautiful site.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Alplus3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Strathaven
Level 3 Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 15, 2012

Booked at the last minute due to a passport mixup and was worried about what we would end up with as we got such a good cost discount.

Needn't have worried. Our 3 bed static had air con and decking and was down at the games fields in a brilliant location. Cleanliness was excellent with plenty of space and storage and the onsite greein was really welcoming. It was a quiet pitch (which we wanted) with lots of space for the kids to run around in. Close to the football pitch, ideal for my son, and an easy walk to the kids clubs, which my daughter loved. A bit of a walk to the main complex but it wasn't an issue and was actually preferable for our needs.

The pool area had plenty of space and it never felt overly crowded, lots of different areas to keep the kids amused.

Staff throughout the complex were friendly and helpful, no complaints whatsoever.

Have read that the park might be a bit isolated for some people's liking and they've rated it down because of that...........well the park can't help it's locale but for many people it'll be a bonus. Tbh we loved it, we loved the setting, the space, the friendliness, the facilities and the people. I have no doubt that we'll be back next year as it was fantastic! Great holiday.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Huarty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 10, 2012

We stayed in Keycamp accommodation from 25th July for 12 nights. I liked the layout of the statics as it felt you weren't back to back as has been the case in other Keycamp locations.
Talking of which you would not expect to have to clean your room if booking into a hotel, but here Keycamp need to improve! You may think peak season means they are busy but we saw Keycamp staff sun bathing by the Keycamp van! We also had a few maintenance issues which included a shower problem but I have to say they were fixed 24 hours later.
Note the park location is not near any village unless you have transport!
Lastly we took our kids to Jaquou Parc - a fair ground and water park. Kids liked it, but it is more for young children. Also be warned-this Parc seems to be either very old (apart from water park) or sourcing it's rides from 2nd hand dealers! The UK Health and Safety exec's would have a field day! Although there are signs advising the Parc takes no responsibility I would urge parents to do a risk assessment!

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank KrustyM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stafford, United Kingdom
Level 4 Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed July 28, 2012

When we got to the camp we were met by our euro camp rep who was friendly but had forgot our welcome pack, we didnt mind tho the whole holiday was brilliant the kids (11, 12, 15) loved the pools especially the lazy river and the take away is fab especislly the pizza !!! I wouldnt bother with the a la carte restaruant its nothing special :( i recommend the laffe ruby as a drink it was yummy !!! We paid for the extra activities but didnt really do them as it was too hot and we prefered the pool !!! I would deffo go again :)

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rebload76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gifford, United Kingdom
Level 5 Contributor
49 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed July 24, 2012

We were in Sait Avit Loisirs from 3rd to 12th July on Keycamp holiday. Our rating is based purely on the park and its facilities and NOT the Keycamp accommodation. If we could split it we would give 3/5 for the accommodation.

We know the Saint Avit Loisirs site well having stayed there previously in a campervan. Its main attraction is its location in the beautiful Dordoyne countryside. Sitting looking at fields of wheat, farmhouse, hills and forests beats the usual highrise holiday fare found elsewhere. The pretty town of Le Bugue is only 10 mins drive away and it has a good sized Intermarche where you can get goods not found in the on-site mini-market.

The cafe/bar sells food and drink at reasonable prices. €4 (£3.20 at current exchange rates) for a “Pinte” (500ml) is not too bad. As others have mentioned the pizza are excellent and again good value.

The pool complex is excellent. Our 4.5 year old had no problems using the “Crazy River” although the signs do say aged 7 and above. There were lots of children younger than 7 using armbands (under parental supervision) so the rules are not rigidly enforced. At times there is an attendant who enforces the “Rubber Ring Obligatory” rule but these can be purchase in the shop for €7. The rest of the pool complex has a mixture of shallow and deeper pools and caters for a wide range of requirements.

Getting a sunbed was problematic and they could do with more. However, there was plenty of grassy areas around the pool that could be used.

We didn’t venture far from the campsite although on one showery day we drove the 45 minutes to Sarlat. The medieval architecture is fascinating and is well worth a visit.
Keycamp offer different kids clubs on-site dependant on the childs age. Our 4.5 year old was in Leo’s (for aged 4-6) and while he went in okay he seemed to be bored as it was a bit repetitive. The positive part is that it did give my wife and I a few hours to ourselves each day.

Now on to the negative part of our holiday. This was our first Keycamp holiday and we had booked a “Prestige” mobile home. On entering we struggled to see anything “Prestige” about it. It looked nothing like the photos in the brochure or website and was far from what we would consider clean. The brochure and other literature makes a point about the accommodation being clean but no-one appears to have passed this on to the cleaning teams. Our main gripes with the accommodation were the state of the floor and the condition of the sofa. The latter was, quite frankly, disgusting. It had numerous large stains on it and an attempt had been made to clean one of these but all that they had succeeded in doing was making it worse and wetter. Other issues were: the surfaces appeared to have been wiped with a dirty cloth and left streaks and marks, the pillows were old and smelly and the fridge had a strong, stale smell.
We immediately called the courier and asked her to return and pointed out the issues. She agreed with us and offered to reclean. While we did not expect everything to be “as new” we didn’t expect to find a supposedly top of the range accommodation to be in the state this was in. At this point we asked to the site manager to investigate the possibility of moving to alternative accommodation or even another site. As the site was busy they could not accommodate our request but the manager did assist the courier with the cleaning. They also provide us with blankets and sheets to cover the sofa and promised to arrange to have sofa cleaned. The following day they removed the sofa covers and had them laundered before returning them to us the following day.

The quality of the Keycamp accommodation was way below what we expected. As the week went on other Keycamp/Eurocamp holidaymakers we met all had a similar view: a great site let down by dirty accommodation. Many had complained and some had resorted to cleaning the accommodation themselves.
Our experience has left us very disappointed and frustrated. The parc is excellent and cannot be faulted. The Keycamp product proposition, on paper, is excellent and the mobile homes themselves offer us everything we need when on holiday. However, all that counts for nothing when the accommodation is dirty. As cleanliness is such a fundamental part of the offering, and something that is very high on most people’s requirements, I struggle to understand why it doesn’t seem to be given the priority it deserves.

When I compare the standard of cleanliness between our cabins on Brittany Ferries that we took to and from the parc and the mobile homes, the difference is enormous. We have travelled several times on BF and are always delighted at the levels of cleanliness and comfort they offer. Given the very short turnaround times they have I am always amazed that they can achieve the standards they do. Perhaps Keycamp should look at your partners and try to learn lessons from them.
We do not think ours is an isolated case. What other holidaymakers said to us along with a search on Google that revealed many other examples of people saying “great parcs, dirty accommodation” tells me our experience is not isolated.

At this stage I cannot see us ever booking a Keycamp/Eurocamp holiday again as we would not want to go through the same issues again. Nor can I see us recommending Keycamp/ Eurocamp to family and friends as I would not want them to experience what we did and then think that we find dirtiness acceptable. This leaves us with a quandary; we like the parcs and the holidays they offer but we detest dirty accommodation.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank DiscoGaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Le Bugue
4.4 mi away
Royal Vezere
Royal Vezere
#2 of 4 in Le Bugue
108 reviews
22.4 mi away
Manoir d'Hautegente
18.5 mi away
Best Western Le Renoir
Best Western Le Renoir
#19 of 35 in Sarlat-la-Caneda
349 reviews
Show Prices
Show Prices
Show Prices
5.4 mi away
Le Vieux Logis
Le Vieux Logis
#1 of 1 in Tremolat
414 reviews
9.0 mi away
Le Manoir des Cedres
Le Manoir des Cedres
#1 of 1 in Rouffignac-Saint-Cernin-de-Reilhac
109 reviews
7.7 mi away
Hotel Les Glycines
Hotel Les Glycines
#1 of 8 in Les Eyzies-de-Tayac-Sireuil
309 reviews
Show Prices
Show Prices
Show Prices

Been to Saint Avit Loisirs le Bugue? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Saint Avit Loisirs le Bugue

Property: Saint Avit Loisirs le Bugue
Address: St Avit de Vialard | Le Bugue, 24260 Le Bugue, France
Location: France > Nouvelle-Aquitaine > Dordogne > Le Bugue
Hotel Style:
Ranked #1 of 8 Specialty Lodging in Le Bugue
Hotel Class:5 star — Saint Avit Loisirs le Bugue 5*
Number of rooms: 199
Also Known As:
Saint Avit Loisirs Le Bugue France - Dordogne

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing