Checking in was trouble free the staff were fine, nice reception area with lots of leaflets. On arrival at our door my heart sank, the door was a bit of a mess, dirty and rusty but soon as we opened the the door we were very relieved. It smelt clean and looked clean.
The room was just what we were looking for, it had a little kitchen with dishwasher and a balcony which had great views.
Overall it was fine, although there were a few things which were a bit disappointing. The bed was one of the worst beds I have EVER slept on, my girlfriend and I never had 1 full nights sleep, both suffered with bad backs as a result. There was a build up of dirt in the corners of the kitchen, the swimming pool was a no go area, full of dead insects it was disgusting!
Be warned that the only thing included in the price you pay is the room. There is no maid service unless you pay for it. We had to buy, dishwasher salt and tablets, tea towels, toilet roll, washing up liquid, cleaners, hand soap and bin liners. There are also no towels or hand towels included. Also at the end off the stay you have to clean the room yourself and your not allowed to leave the premises until your room has been checked over.
- Official Description (provided by the hotel):
- In front of the splendid Golf d'IlbarritzResidence with poolChildren's club and many activities ... more less
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- Also Known As:
- Pv Holidays Residence Maeva Ilbarritz