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“Magnificent hotel.”

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Hostellerie La Cheneaudiere - Relais & Chateaux
Ranked #1 of 1 Hotels in Colroy la Roche
Certificate of Excellence
Braine l'Alleud, Belgium
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Magnificent hotel.”
Reviewed January 18, 2013

Last year, I won a bongo for a free night in a hotel of my choice. My husband and I decided to take a trip to the Alsace region and to stay 1 night at the Hostellerie La Cheneaudière - Relais & Chateaux. This was also the occasion to celebrate our 14th wedding anniversary.

The hotel and domain is very nice. The swimming pool and sauna were really appreciated after a long day of tourism. The room was very large and it had a beautiful bathroom.

We really felt like stars. No wonder, you can see lots of pictures hanging in the hallway downstairs of well know people. Even Tina Turner stayed there and signed her picture: 'simply the best'.

Since we were tired and not ready to move to eat outside and we were there for a nice occasion, we decided to eat a 7-courses gastronomic menu at their restaurant. It's was a bit pricy but excellent.

The breakfast buffet was beautiful. The variety was undescriptible. There was a variety of bread, croissants, jams, charcuterie, smoked salmon, eggs, fresh fruits, fresh orange juice, yoghurts, different coffees, warm chocolate, a selection of tea etc.... and even Prosecco.

The only inconvenience about this hotel is that it's a bit out of the way from main attractions but perfect for a night stay of recuperation after a long and busy day. Or, you could easily stay longer if you're in need of relaxation.

All together, this was a perfect gateway and I would definitely go back anytime and I recommend to everybody.

  • Stayed September 2012, traveled as a couple
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Helpful?
1 Thank Suzy069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeanrenegrau, Directeur général at Hostellerie La Cheneaudiere - Relais & Chateaux, responded to this review, January 20, 2013
Google Translation
Toute l équipe vous remercie pour votre très belle critique qui nous touche beaucoup.
À très bientôt le plaisir de vous de vous revoir dans votre Cheneaudière...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (10)
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Bruges
Level Contributor
105 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed November 1, 2012 via mobile

To start, yes, there is still probably better but i'm an average traveller/tourist with an average budget, and after spending for work even already a lot of weekhotels, this is here a marvelleaus excellent great weekend/holiday/trip hotel.
Not for design architecture freaks, not 2minutes away from the highway, but here critism stops.
From the start, there is a warm welcome with excellent rooms, nice bathroom, perfect bedcomfort.
Wifi access very easy (do you need it?).
Very good dinner facilities. Never seen so many personnel who knows their job !
Breakfast is a heaven, and really heaven as you hear the birds (you should be there to understand (although too much bird song can come annoying)).
We go back. This hotel has it !

  • Stayed October 2012
    • Value
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Helpful?
3 Thank djdave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona, Catalunya
Level Contributor
60 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed October 8, 2012

We stayed in La Cheneaudiere as we wanted to visit Strasbourg while being in a special location. As a memebr of the R&C group, La Cheneaudiere fulfills any expectation that you could have of it. If you travel with your family you might like to choose one of the "house-apartments" that they have. The hotel is located in the middle of the forest, with excellent views in an incredible environment. The spa is quite small but it has an indoor swimming pool with jacuzzy. Food is a must if going to La Cheneaudiere. Its restaurant has an excellent selection of food and wines. Breakfast is also excellent. Perfect service.

  • Stayed November 2011, traveled with family
    • Value
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Helpful?
3 Thank GuimBCN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 20, 2012

Planned this stop on route to southern France. The location is stunning and very 'off the beaten track', we didn't have the time to investigate the surroundings though.
We stayed with our children (4 & 7) and I received plenty of good (and quick) help from the hotel prior to our arrival to make our stay as good as possbile. The greeting, and the atmosphere in general, was very friendly and welcoming but still remained at a luxury level.
We had dinner in the restaurant which was at a high and expected level, the children had several choices from their menu.
We stayed in our of their suites which was very large (huge baththub) with a separete room for the children. The suite (Les Aubépines) was very charming and quite romantic in terms of decoration etc. We used the pool area and was pleased with that, when they are done with their spa area I expect it to raise the level some of the esatblishment.
The real treat was the breakfast though, so refined, quite and relaxing. The quality of the breakfast and service was excellent. To us, this was well over our expectations and that's always nice.
We recived a guided tour of their kitchen area with their chef, the children got chef-hats (whatever the real name for that is) with their names on it and we got some printed pictures of them in the kitchen with the chef. A small and nice gesture.

All together, excellent stay if you don't want to give up on luxury just because you're travelling with children but it's obviously not cheap.

  • Stayed July 2012, traveled with family
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Helpful?
2 Thank Erik D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 11, 2012

Although it is a bit off the beaten path, I highly recommend this hotel. It is located high in the Vosges mountains in a lovely little village, not too far from Strasbourg and other better know towns in Alsace. The rooms are large and comfortable. The food is out of this world! The in-house restaurant is exceptional, specializing in local dishes and wines. I put myself in the capable hands of the head waiter and sommelier, and their recommendations were superb. The breakfast spread was so good that I ate so much I had to skip lunch (not something I do very often)! This is a little out of the way, but worth the trip! Don't just stay in Paris. Come out to see the real France!

Room Tip: All rooms are great, but ask for a balcony or porch.
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  • Stayed July 2012, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank IrishFan051986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Strasbourg, France
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 26, 2012

My husband and I stayed here with my parents for just one night (unfortunately). Everything about this hotel was perfect - the location, the rooms, the food, the spa etc. However, it was the quality of the staff that really blew us away - the perfect mix of professionalism and friendliness. I would not hesitate is recommending this hotel.

  • Stayed March 2012, traveled with friends
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Helpful?
3 Thank B P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bermuda
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed October 19, 2011

The grounds and access are gorgeous. Our room had a lovely balcony and was well laid out. But no bath only a shower.
Staff were exceptionally helpful in every regard. The real negative was the pool which was tiny and very crowded. There is no separate spa (just massage rooms) and the sauna is next to the pool.
Restaurant had short but interesting menu, however was expensive and the service was overly slow (not enough servers).
Fine for a one night visit but nothing (other than the very good staff including the charming Sebastien) that would make us rush back.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BermudaVisitor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeanrenegrau, Directeur général at Hostellerie La Cheneaudiere - Relais & Chateaux, responded to this review, October 22, 2011
We have well received your remarks & comments and we thank you very much for it.

We do have rooms with shower or bathtub in the bath room, we invite our guests to let us know if they have any preferences.

We are also sorry to hear that the service in the restaurant for your diner was quite slow,
The reason was that one of our employee was on a last minute sick leave and had nobody at this time to replace him, but it is not an excuse.

Regarding your concern about our pool, sauna and Jacuzzi, we are building a 1500 m² brand new Spa opening by the end 2012.

We will forward your kindly words to our team and we hope to welcome you again at “La Cheneaudière”.
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Additional Information about Hostellerie La Cheneaudiere - Relais & Chateaux

Property: Hostellerie La Cheneaudiere - Relais & Chateaux
Address: 3 rue du Vieux Moulin, 67420 Colroy la Roche, France
Location: France > Grand Est > Bas-Rhin > Colroy la Roche
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Colroy la Roche
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hostellerie La Cheneaudiere - Relais & Chateaux 4*
Number of rooms: 38
Official Description (provided by the hotel):
In the respect of family traditions, Mireille FRANCOIS and her son Nicolas DECKER are your hosts today. This 38-room charming house, located between Strasbourg and Colmar, welcomes you warmly for a peaceful and gourmet stay, true to the spirit of the Relais & Chateaux. Enjoy our fine-dining, innovative yet generous cuisine... La Cheneaudiere also features a 2,000 sq. m. SPA featuring state of the art facilities such as 3 pools, 4 saunas, 1 beehive steam room, a wood-bath, a micro-bubbling beach, a sensory shower walk... Discover the unique ambiance surrounding you: water, air, light ... ... more   less 
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Also Known As:
Hostellerie La Cheneaudiere - Relais & Chateaux Hotel Colroy La Roche
Hostellerie La Cheneaudiere - Relais And Chateaux
Hostellerie La Cheneaudiere Colroy Roche

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