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“Average” 3 of 5 bubbles
Review of Rama Beach Resort and Villas

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Rama Beach Resort and Villas
Ranked #2 of 20 Hotels in Tuban
Certificate of Excellence
Malaysia
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Average”
3 of 5 bubbles Reviewed March 15, 2013 via mobile

We stayed in this hotel for 1 night. We checked in late at 11pm did email earlier to informed about late check-in but got no reply.Room and bathroom were spacious but bed very dusty.

Not impressed with the bathroom as it looks very old and not very clean.

Buffet breakfast is okay and the pool is nice.

  • Stayed March 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank spa_lover08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAMABEACHRESORT, General Manager at Rama Beach Resort and Villas, responded to this review, March 20, 2013
Dear Valued Guest

Please accept our sincere apology for the shortcoming.
Please be assured measures has been taken to ensure it will not recur.
Thank you for your understanding.

Peer Mohamed
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,416 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (439)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
1 review
3 of 5 bubbles Reviewed March 15, 2013

I have stayed here many times- the last was before this time was about 10years ago.
The rooms are still ok- the bathroom had a couple of leaks -but expect this in older places in Bali.
When i checked out i was surprised by the size of the room service bill-
I ordered some cereal and was charged $20it was only rice bubbles!
Thex were totally inflexible about this which i found disappointing-actually the food overall was pretty poor
i know its easy to eat outside and i do of course- but sometimes its good to have the room service- think twice at rama beach- i could have a seafood feast for 200k rp !

  • Stayed March 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bobbiHeron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAMABEACHRESORT, General Manager at Rama Beach Resort and Villas, responded to this review, March 20, 2013
Dear Valued Guest,

Thank you for your comments

We have investigated our captain order and it showed there are 3 items
been served on that bill

However in the future we will be flexible in handling such insident

Thank you for your understanding

Peer Mohamed
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
98 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed March 10, 2013

We stayed in this hotel for 3 nights. We love the location of the hotel: 5 mins walk to the beach. The staffs are really nice and friendly.

We stayed in the deluxe room: it is okay. The bed is comfortable and balcony is spacious. We are just not impressed with the bathroom.

Buffet breakfast is okay and the pool is nice.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank annann_h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAMABEACHRESORT, Assistant Sales Manager at Rama Beach Resort and Villas, responded to this review, March 14, 2013
Dear Valued Guest,

Thanks for your compliment
Our breakfast will be review and take the necessary to improve

regards
yuni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Western Australia, Australia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed March 10, 2013

My boyfriend and I (in our 50's) stayed here for 3 nights in late Feb. The staff, rooms, grounds and pool area were beautiful.. It's nice and close to airport (although we never heard a plane) close to shopping and beach. We would recommend this hotel for all ages.. The pool is magic!!

Room Tip: If you book on the internet make sure breakfast is printed on your final receipt, ours wasn't an...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Melody S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAMABEACHRESORT, Assistant Sales Manager at Rama Beach Resort and Villas, responded to this review, March 14, 2013
Dear Valued Guest

Glad to hear that you enjoy your stay with your boyfriend.
we are looking forward to welcoming you again in the future

warm regards
Yuni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Espoo
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed March 5, 2013

We really enjoyed our stay at this hotel (8 nights). The beach was only a few steps away and there was a walking path along the beach to the shopping mall near Kuta and restaurants. Nice breakfast and a lovely pool! There is a very nice restaurant also next door (2nd floor) when you go towards the beach on the right hand side (good value for money). We went there for lunch almost every day.

  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Huldis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAMABEACHRESORT, Manager at Rama Beach Resort and Villas, responded to this review, March 6, 2013
Dear Valued Guest,

Thank you for the compliments.
Glad you enjoyed The Resort
I will share your compliments with all concern.
Hope to see you in the near future.

Warm Regards
Rita
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed March 4, 2013

Me and my bestfriend recently stayed at Rama beach for 6 nights. This was my first time in Bali so it was hard for us to choose a hotel. All the staff at Rama go above and beyond with their service, they were all so lovely and helpful. They remembered our names and would greet us by our names every time they would see us. They attended to every one of our requests which included ordering us McDonald's delivery (as noone their spoke English), calling us taxis, bringing us a sewing kit when we had an outfit emergency haha! and coming to our room instantly when we had an issue.

We stayed in a garden cottage (which was a free upgrade from a deluxe room ;) ) and it was absolutely beautiful!! Massive room, massive king size bed and most importantly a massive bathroom! We loved the half outdoor shower, it was beautiful! We had trouble with our hot water at first, which staff attended straight away, only thing was we had to have it running for about 5 mins before it went hot - which was fine, not an issue for us at all. Our air conditioner worked perfectly too.

Breakfast every morning was really good, could have done with more variety but still really good. We only ate at the Resturant for dinner or lunch twice due to the higher prices but it was deffinalty worth it. Massive selection and the food was to die for!!

There was a lady in reception to book day tours or any adventures you want to go on. She was just the best! Had us in tears from laughing so hard. A little tip too, if you take a brochure of a tour you want to do, she will do the same one for a cheaper price ;). Totally recommend the Bali safari zoo, and make sure you go all out and get the rhino pass - theyl treat you like royalty!

No free wifi, which sucked - being 20 year olds we were dying to get on Facebook and contact our friends and family! You could buy wifi cards but they would rarely work, we had to be in certain areas of the hotel for them to work properly. But still not really a huge deal.

Only other bad thing for us about Rama is that it is not in the best location compared to other hotels, would we good for older couples or family's wanting to get away for the noise of central kuta though. And taxis are dirt cheap anyway.

Our trip to Bali was one of the best times of our life and our amazing experience with Rama Beach was one of the reasons! Would Recommend to everyone and anyone!

  • Stayed July 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Tahliamahoney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAMABEACHRESORT, Manager at Rama Beach Resort and Villas, responded to this review, March 6, 2013
Dear Valued Guest

Thank you for sparing your time sharing your feedback and bringing this matter to our attention. Your comments will help us serve you and all our guest better in the future.
We apologies for the annoyance/inconvenience that this may have caused to you. The hotel is actively working to improve service levels and your feedback has proved to be invaluable.


Warm regards
Rita
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed March 4, 2013

I stayed here after the All Seasons and have stayed here before, the first time was 23 years ago when my son was 2 years old and then again 3 years ago. This hotel is wonderful, I have stayed in both the superior and the garden villas, both were beautiful. The buffet breakfast was very yummy along with the egg and pancake bar yum! The pool area is great and lots of pool lounges so there is plenty of room. They used to have a pool bar, they have changed all that due to the noise, there is still a bar and a rest/ cafe right near the pool. we had complimentry afternoon tea which was really nice. The only thing that i thought could be changed was the prices at the spa, around $30 for a massage which we all know in Bali is so expensive. There are a number of spa's outside. The restaurant had great food, it is expensive but worth it. The staff are all very polite and friendly. The gardens surrounding the villas are so well kept and so many flowers and fish ponds, really beautiful. We had a small problem with a smell outside the front door, I think it was from all the rain, it did go away.

Room Tip: If you don't like your room, i think they would be very happy to change.
See more room tips
  • Stayed February 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kymberley P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAMABEACHRESORT, Manager at Rama Beach Resort and Villas, responded to this review, March 5, 2013
Dear Valued Guest

Thank you for sparing your time and sharing your feedback
Your comments will help us serve you and all our guest better in the future.
I will share your comments with all concern.
Hope to see you in the near future
Warm regards
Rita
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rama Beach Resort and Villas

Property: Rama Beach Resort and Villas
Address: Jl. Jenggala, Tuban, Kuta 80001, Indonesia
Phone Number:
Location: Indonesia > Bali > Kuta > Tuban
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#2 Top resorts Hotel in Tuban
#2 Family Hotel in Tuban
#2 Spa Hotel in Tuban
#2 Romantic Hotel in Tuban
#2 Luxury Hotel in Tuban
Price Range (Based on Average Rates): $
Hotel Class:4 star — Rama Beach Resort and Villas 4*
Number of rooms: 100
Official Description (provided by the hotel):
RAMA BEACH Resort & Villas is located in Tuban, South Kuta, only a few strides away from the famous Kuta beach,Airport and offers guests a choice between Deluxe rooms or private Garden / Pool villas, surrounded by spacious tropical gardens. The elegant pool area, with its contemporary style and flowing cascades,sunken bar is a blissful place to relax in the midday heat while the sportier guests can make use of our tennis court in the cooler morning or evening. For the ultimate relaxation, spoil yourself and discover the emotional serenity and physical rejuvenation of our therapeutic SPA. When the urge to shop strikes, our shuttle bus plies between the hotel and the popular Discovery Shopping Mall, Lippo Mall ... more   less 
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Also Known As:
Rama Beach Resort And Villas Hotel Tuban
Rama Beach Hotel
Rama Beach Resort And Villas Bali/Tuban

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