We are just back from a 7-night stay at the Hotel Santika Premiere Beach Resort. It was our first visit to this property (we had previously stayed at the Holiday Inn before its renovations). The Santika is a great property in a fabulous location and I would definitely stay there again.
My husband and I travelled with our 10-year-old son. We were unable to book the Standard Rooms, as there were three of us travelling, so we stayed in the Premiere room instead. Having read some relatively negative reviews I was unsure what to expect, but we really liked the room. The Premiere rooms are situated in a “U-shaped” block towards the front of the property (but definitely no street noise) around one of the pools. I think this is the nicer of the resort’s two pools, with a children’s playing end and a swim-up pool bar. There are 3 floors of rooms – the bottom has a door opening onto a small “veranda” area with pool access – but be warned, this does not provide a lot of privacy from pool users. The upper two floors each have a balcony with small table and two chairs, overlooking the pool. I did notice that some rooms had a wooden clothes horse outside on their balcony, however we did not have one, nor did we ask about it, as we did not need it.
Inside the room is a wardrobe on the right as you enter from the corridor, bathroom on the left. The wardrobe has several shelves, a code-lockable safe and about 8 coat hangers. There is also a chest of drawers with 4 drawers. There is a small bar fridge with mini bar (we removed the items on our first morning and left them on the shelf to be removed by housekeeping so that we could fill the fridge with our own purchases). We had three small bottles of complimentary water left in our room each day by housekeeping.
Further into the room on the left was our son’s very sturdy rollaway with decent mattress, and then our huge King Sized bed was actually two large single bases and mattresses pushed together. I am not exactly sure what you call the bed sizes but they were huge – and a flat screen television on the bench top opposite the larger beds.
We had no complaints with the bathroom. There was a shower over a deep bathtub, vanity basin and mirror (and I am not sure what more people could ask for/expect).
Finally at the end of the room were two steps down to a coffee table, two-seater couch and the balcony doors.
The room had an air-conditioner which operated whenever the key-card was in its slot (i.e. when we were in the room) but did not operate while we were away from the room. However, we never found the room unbearably hot after being away for a day and the air-conditioner was very fast and efficient.
We went armed with numerous mosquito repellents, however did not use one the whole time we were away, and none of us received any bites whatsoever!
The hotel has beautiful grounds – there is a lovely fish pond area covered with a deck behind the reception lobby and it has 4-5 resident ducks on the pond. Feeding the fish with a piece of bread from breakfast is a lot of fun, especially for the younger children. You can actually hold the bread in your fingers and the fish will climb over each other and the rocks to suck it from your fingers.
Buffet breakfast is served in the restaurant above reception daily from 6.30-10.30 am. There is a huge selection which we found more than satisfying – there is a daily egg station and whilst it appears that the chef is only making omelette or scrambled eggs, the kitchen can also poach or hard boil eggs on request. There is the standard “slow toaster” which usually needs a double run-through to brown the toast – but when you are on holidays, who cares. There is usually white/wholemeal/grain/rye bread on offer. There are also a selection of croissants and Danish pastries each day. There is usually a choice of 3 to 4 cereals, yoghurt, fruit salad, fresh fruit platter, Bircher muesli and cold meats/cheeses. Each day there is also a waffle station and banana/pineapple fritter station – and always the “Asian/Indonesian” food area – although I did not try this for breakfast. Lastly is the hot section with bacon, some sort of potatoes, and a variety of foods throughout the week – sausages, cordon bleu, grilled tomatoes, baked beans, etc.
We ate only one evening meal at the hotel – in the bar area behind reception (the upstairs restaurant did not appear to be open at that time). The food was good, although certainly not as cheap as the prices we could have paid if we ventured outside the gates of the hotel. The Sunset beachside restaurant has been totally gutted and is currently under construction – due to finish by the end of this year.
The staff were all incredibly friendly and helpful – and most of them spoke excellent English. They were all pleased when we attempted to use limited greetings in Indonesian, especially when these were offered by our son. We forgot to take an alarm clock with us and did not have our mobiles, so we had to rely on reception to provide a wake-up call each morning. This worked well until Day 5 when we woke an hour late and realised we had been forgotten – the hotel staff were incredibly apologetic and by that evening we noted they were using a new “wake up call” recording system.
Several days before we were due to leave, I enquired about late use of the room as we were departing on a midnight flight. We were quoted USD90 for use of the room until 6 pm, which we declined. The day prior to departure I asked whether there was a room we could use for a shower, and were told that would not be a problem. The next morning I again enquired and was told by another staff member that this would be fine as long as we came to reception by 7pm, so the room could be tidied after we showered in readiness for the next guest. That evening when we came to collect a room key we were told that this was not usually done and the staff on duty did not know about our arrangement – I would recommend that if you make this arrangement, have a comment put against your name in the computer – and take down the name of the staff member you speak to. However it was quickly sorted out and we were taken to a nearby Deluxe room, provided with towels, showered and felt fresh prior to our flight home.
The hotel itself, as I said, is in an excellent location. As you walk out of the main gates you are on Jl Kartika Plaza and there are numerous shops (DVDs, souvenirs, market type stalls), restaurants, etc. There is a Kodak currency exchange shop just past the Dynasty (turn left out of Santika, it is the hotel next door). Just past this is also a small supermarket for essentials, however if you are looking for a bigger and better shop with fresh fruit/vegetables, meats, etc, try a supermarket called Pepitos. You turn right out of hotel, walk to the next major corner and then turn left, walk for about 1 kilometre and this supermarket is on the left hand side, marked by a large orange sign. It is very clean and has everything you could possibly need/want. We walked to Pepitos, but noticed a number of Bluebird Taxis parked opposite, so caught one of them back to the hotel at the grand old sum of around $0.83.
The Queen of India restaurant serves really lovely food and is situated at the Bali Dynasty Hotel. The Dynasty also has an Irish pub beneath the lobby of the hotel called Gracie Kelly’s which serves meals. There are restaurants right along the street – including some of the better known ones such as Ifiore Italian and Bubba Gumps. Waterbom Park is along this street (turn left out of hotel), as is the Discovery Shopping Centre (in the same direction). However, Jl Kartika Plaza is very busy and if you are looking to get to Discovery Centre or Waterbom in a limited time, go through the back of the hotel and onto the beach. There is a fully made beach path now, and it takes less than 10 minutes to walk to both of these places. It is a very pleasant stroll, especially in the evening once the sun has gone down and the weather is cooler – and is well lit.
I would definitely recommend this hotel. It is not as “family friendly” as the Dynasty next door (it does not have kids club or water slide) – but neither did it have the hugely rowdy family groups. We found it a much “nicer” hotel which suited our purposes. There were always lounges vacant around the swimming pool and it was always quiet enough to read and very relaxing. The pool was always very clean.
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- Also Known As:
- Hotel Santika Beach
- Santika Beach Tuban
- Santika Beach Hotel
- Hotel Santika Premiere Beach Resort Bali Tuban