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“Good hotel and service”

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The Radiant Hotel and Spa & Airy
Ranked #7 of 20 Hotels in Tuban
Cardiff, United Kingdom
Level Contributor
329 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
“Good hotel and service”
Reviewed August 4, 2014 via mobile

The hotel is a little out of the way down a bumpy dirt road but it's a very nice hotel. It was hard to find at first but it's all walkable to town in about 20-30 minutes.

The room, service, pool and the restaurant are all very good. I'd stay here again.

Stayed September 2013
Helpful?
Thank andyhill79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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310 reviews from our community

Traveler rating
    65
    129
    67
    25
    24
See reviews for
47
135
36
7
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Pondicherry, India
Level Contributor
155 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed August 3, 2014

Selected the hotel as it was next to the airport and the complimentary pickup provided. The staff was friendly. The buffet breakfast was good.

The room was clean even though a little maintenance would be good for the property.

Room Tip: Had room 103 which was good
See more room tips
  • Stayed July 2014, traveled with friends
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Devdutt L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 28, 2014

Great value for money! Stayed here for the one night before flying back to Kuala Lumpur. Staff were very helpful and friendly with anything we needed. Close to the shopping centre too. Rooms are spacious and clean. Only problem we had was having no hot water. We used the spa facilities which was lovely and relaxing before our journey back home. Staff member took us to the airport which was handy.

  • Stayed July 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Charlotte A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 27, 2014 via mobile

Stayed there for 1 night. Arrived late at airport, driver for prearranged pickupservice was not at airport, but arrived quickly after calling the hotel. On way back to the airport, I reminded the receptionist of the arrangement and she said nothing and only touched her head. Very strange and not very communicative.
Rooms look a little dated, but are clean. Bathrooms not too beautiful. Very close to airport, thus considerable plane noise but sleep was fine. Pools are nice and clean. Had neither dinner nor breakfast.
If you need a hotel close to airport, good choice, if you want to stay there longer, pick a different hotel further away from the airport.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pflasterspektakler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, South Australia, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 27, 2014

What I love about staying in this hotel:
Location: 5-10 minutes travel time to the airport. 10-15 minutes to city centre
There's a big and famous supermarket at the entrance of Jalan Puri Grenceng that you can use as a guidance if your driver/taxi driver has no idea where this hotel is
Facilities: All that you can think of when choosing a 3 and half stars hotel. Particularly pleased with fast WiFi in the rooms. Nice pools but didn't get chance to take a dip
Free pick up and drop off to the airport
They offer buffet breakfast when there are a reasonable number of occupants, the choices were Indonesian food nasi goreng & mie goreng, also pancakes and bread
We LOVED the rooms - not too big, not too small either - just perfect. Downstairs rooms have pool and garden view whereas upstairs rooms have balconies.
This hotel has a homey and inviting atmosphere which I really liked. Will definitely come back and stay in this hotel!

  • Stayed July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Sharon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 20, 2014

I've now staid here twice when flying out the next morning, and I think this place is perfect value for the money. The rooms are very clean, spacious, with all amenities such as tea, coffee, toiletries, hot water, many TV channels; the Spa treatment was beautiful; the pools are not huge, but nice enough to take a swim and relax by the pool side; the food is good, all staff very nice and friendly - indeed, they all appear to have undergone some staff training in friendliness recently. The shuttles from and to the airport worked perfectly. The location is a bit out of the way, which for me was a good reason to just relax by the pool and take it easy. Can't beat the price. Would always stay there when flying out of Denpasar, would even stay there for an extra day just to enjoy the place.

  • Stayed July 2014, traveled solo
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank GudrunK2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 27, 2014 via mobile

We only needed to stay overnight and it was just what we needed. Comfortable, close to the airport, cheap and clean. Staff were friendly and helpful. Would suggest trying to organise the hotel to pick you up from the airport as the taxi we took ripped us off.

Stayed June 2014, traveled as a couple
Helpful?
Thank Angel25081985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadiantBali, Director of Sales at The Radiant Hotel and Spa & Airy, responded to this review, November 7, 2014
Dear Customer

Warmest greetings from The Radiant Hotel & Spa,

Thank you for your review
We are really appreciated you have written on TripAdvisor about our hotel
we are waiting for your next visit to our hotel
Thank you very much

Best regards,

The Radiant Hotel & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Radiant Hotel and Spa & Airy

Property: The Radiant Hotel and Spa & Airy
Address: Jl. Puri Grenceng 46, Tuban, Kuta 80361, Indonesia
Location: Indonesia > Bali > Kuta > Tuban
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Best Value Hotel in Tuban
#3 Family Hotel in Tuban
#7 Spa Hotel in Tuban
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Radiant Hotel and Spa & Airy 3.5*
Number of rooms: 33
Official Description (provided by the hotel):
The Radiant Hotel is a boutique hotel cover 50 acre of land and is located in a secluded area of Tuban. Our hotel offers security and convenience of a private enclave. With the spa service, luxurious suites, pools, a restaurant and function hall, this hotel is a good choice for guests who seek for a memorable stay.Guests are welcomed by the architectural view of landscape, with palm trees, tropical foliage and a water fountain in front. The concept of this hotel is modern minimalist and the owner has visions of a highly personalized lifestyle residence.This hotel is located in Tuban, a warm neighborhood area next to Ngurah Rai - Bali International Airport. We are provide free airport transfer until 10.00 pm and shuttle bus to Kuta Area (Discovery Shopping Mall). Also, we are close to busy district of Kuta, Seminyak and Nusa dua known for its tourist attractions and the world-class restaurants and boutiques.At Radiant Hotel, everything has been considered for the comfort and entertainment of the guests. Each room is supported by ensuite bathroom, Wi-Fi connection, 42-inch flat-screen television, safety box and minibar. Motorbike, Car and driver are also available upon rental. ... more   less 
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Also Known As:
The Radiant Hotel Tuban
The Radiant Hotel And Spa & Airy Bali/Tuban

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