Needed to stay close to the airport but I wish we had chosen the newer Harris Hotel in the same street. This place was the worst hotel I have seen in a while. We booked a three bedroom villa 4 month in advance of our stay as we had friends arriving on different flights. The villa we were given didn't match the photos or description from the booking confirmation. Our 'spacious fully equipped kitchen' had nothing...no plates, cups, glasses or cutlery. Our flat screen TV was an old TV with no reception...certainly not the 62 pay TV channels we were promised. Only one of the bedrooms had a window. This was also the one that had the faulty pool pump right outside and it clicked on and off every minute, running for 20 seconds before stopping, ALL NIGHT LONG. The bathrooms were so small that in one in was possible to sit on the toilet, shower and use the handbags simultaneously. Another had a window from the bedroom at a very unflattering height. The room was also way down the back next to the staff eating area and restaurant so the noise continued all night as people chatted and watched TV. When we drew these matters to the attention of management they didn't apologies or offer any compensation but simply said that the better villas were booked and that they would update their booking site information (which hasn't happened!). A ghastly experience that we will never repeat. I recommend that everyone avoid this hotel until they improve.
- Official Description (provided by the hotel):
- Bali is one of the most interesting and exciting places to visit in Indonesia. People come from all over the world to experience the unique culture, delicacies, ethnic shopping, idyllic beaches, lush greenery, terraced rice paddies, sacred volcanos and friendly people. It is truly the island of the gods. Green Villas Hotel & Spa offers you a private, comfortable, and clean place from which you can launch your Balinese adventure. We are conveniently situated 2 minutes away from Ngurah Rai International Airport and offer a free pick-up and drop-off service to the Airport Based on availability. Experience the perfect combination of luxurious accommodation, convenient location and affordability. When you need a balance of style, ambience, comfort, and location. Your stay at Green Villas Hotel & Spa will be relaxing and enjoyable. We have created a serene environment in the heart of Kuta Bali where you are close to all the beaches, restaurants, shopping and night life yet far enough away to feel like a get-a-way. An ideal location close to all facilities and in walking distance to Centro super mall, beach, restaurants All our staff are very friendly, professional and speak multiple languages including being fluent in English. Our villas are suitable for both individuals looking for a relaxing or fun filled holiday as well as families looking for that great escape ... more less
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- Also Known As:
- Green Villas Hotel Tuban
- Green Villas Hotel & Spa Bali/Tuban