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Reviewed August 28, 2019 via mobile

I have just returned back home to Australia after a 10 night stay at the Holiday inn resort Baruna with my wife and three young children..It was our first time visiting Bali and we had a fantastic time from the second we checked in with a warm friendly pleasant welcome from the resort staff. We were checked in to the big ocean view room that was ready for us on arrival that was cool to walk in to with aircon on and extra bedding prepared for the kids. The room was modern, clean, nice big bathroom, Beds were comfortable, big balcony over looking resort with good ocean views that had day beds that were nice to relax on that i often enjoyed taking a afternoon nap on.The room service was outstanding with very fast response time every time..We enjoyed the big buffet breakfasts and having dinners in the palms restaurant as well as the tasty late night pizzas from Envy. The kids club was fantastic very clean and safe for children with lovely trusting staff taking care of the children with daily activities..The pools are great for all ages from young kids to adults with awesome gazibos with comfy bedding that we loved to lay under and order food/drinks from the serviced pool side menu..I highly recommend this resort to everyone with or with out young children.The entire resort is very clean , with well maintained gardens, very good security with 24/7 security staff on patrol of the resorts boundaries making it feel safe keeping non staying guests out of the resort ,plenty shops with a excellent shopping mall in walking distance from resort..
I am so happy i booked this resort to stay at with my family as we all enjoyed it. We all would sleep so good at night that we would wake up feeling healthy energetic that made our family holiday great to be able to venture out with the kids to site see visit new places around Bali.
We all had such a good time that we want to return to bali again in the very near future for another family holiday..
I WOULD LIKE TO THANK ALL THE STAFF AT THE HOLIDAY INN RESORT BARUNA BEACH FOR EVERYTHING AND I HOPE TO SEE YOU ALL AGAIN SOON IN THE NEAR FUTURE ....😁😁😁😁😁

Date of stay: August 2019
Trip type: Traveled with family
1  Thank chrissO913LP
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 22, 2019

we stayed from 13-16 , property is good, staff is good,and near to shore and Lippo Mall ,only food part they need to work on specially veg not much variety for pure veg only potato and Indian breakfast really bad not able to eat, may be cook doesn't know to cook Indian Breakfast . For Vegetarian like us who don't eat Egg as well, there were no much choice left.Please take care considering Veg people.

Date of stay: August 2019
    • Location
    • Rooms
    • Service
1  Thank agoil
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IHGService, Guest Relations Manager at Holiday Inn Resort Baruna Bali, An IHG Hotel, responded to this reviewResponded September 6, 2019

Hi agoil,

Thank you for leaving us your review and for making us a part of your holiday here in Bali. We are grateful that you chose the Holiday Inn.

We're all about ensuring our guests get to experience the joy of great holidays together, agoil. Though it made me smile that we've no let you down with our rooms and location, I'm sorry that it was otherwise with the breakfast options. I understand that we came in short in pleasing your appetite with the current options and the need to add more vegetable options. I can imagine that this got your day start on the wrong foot.

Don't worry, I took the necessary steps to ensure our management gets to read your post and be talked upon all concerned staff. We may not have been our best on this trip but I'm positive to end this with a 5-stars on your next stay. Thank you for taking the time to let us know about your stay with us.

Kind regards,

Frank A.
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 21, 2019

We did not actually stay at the Holiday-Inn Resort but rather at the Vira Bali hotel. Due the fact that the Vira had only around 6 sun chairs in the actual sun but no sun umbrellas we found an offer at the Envy Bar belonging to the Holiday Inn resort. For 250 IDR 2 Adults and 2 Children could rent Sunbeds and this even included a Pizza. For an additional 100 IDR we booked our 17 year old teenage daughter. Kudos to Dedi, Raphael, Juni and Sindu from the pool bar who deserve a pay rise for their professionality how they looked after us.

Date of stay: August 2019
    • Cleanliness
    • Service
2  Thank SteffenBaier
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 18, 2019

This hotel continually delivers on all fronts.
From the moment I arrived my friends and I felt welcomed. Food is excellent and I love the facilities; pool, bar, ping pong, Ice cream bar and gym. The staff in particular; always have a friendly outlook and always willing to go out their way to help you make the best of Bali and the property.

Room tip: Pool room villas are the best.
Date of stay: August 2019
    • Rooms
    • Cleanliness
    • Service
Thank CVince
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 8, 2019 via mobile

Stay in holiday inn resort Baruna Bali is so confortable than I expected.
Because I am a platinum elite of IHG, our room is upgraded to garden access room.
We can walk to beautiful garden and large clean pool.
There were many children so I recommend family trip.
Staffs are very kind and keep our room clean.
Their help and hospitality made our stay good.
Further, morning buffets are so delicious.

Date of stay: July 2019
Trip type: Traveled as a couple
Thank hirokikobe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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