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“Another wonderful stay at the Holiday Inn Baruna”

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Holiday Inn Resort Baruna Bali
Ranked #1 of 21 Hotels in Tuban
Certificate of Excellence
Perth, Australia
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Another wonderful stay at the Holiday Inn Baruna”
Reviewed January 10, 2014

This was our third stay at the Holiday Inn Baruna but it won't be our last. What a great hotel! Lovely grounds, the location is perfect (close to the Discovery Mall and Kuta but not in the hustle and bustle) and the nicest staff we have every encountered on holiday. Everyone is so helpful and friendly and it's obvious that they enjoy their jobs. A special mention to the gorgeous Prima from the Palms. She greeted us every morning with a big smile and stayed to chat and get to know our daughters. We even saw her on her day off and she insisted that the girls sit with her at dinner and gave them a cuddle when she left (we hope she will be back after the birth of her baby). We again tried the pool bar, room service, the Palms and Envy and all our meals were as perfect as ever and great value for money (the creme brûlée is delicious!). Our room was amazing with a massive balcony overlooking the beach and pool (6202), all I can recommend is that the TV should have a twisting bracket that enables it to be turned to face the big bed and a mirror above the desk would be very handy (especially with 4 people in the room). Small requests for an otherwise perfect stay!

Thanks Holiday Inn, see you next time!

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank boolissy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erlangga F, Manager at Holiday Inn Resort Baruna Bali, responded to this review, January 29, 2014
Dear boolissy,

Thank you so much for your review in Trip Advisor.

On behalf of the team i would like to thank you for your patronage towards our hotel. Thank you for your commendation to Prima who was really happy to know your appreciation.

And i have shared your comment about the tv bracket in room 6202 with our Chief Engineer who will look into the possibility to improve it in the future. Thank you very much for your feedback!

I would love to meet you on your next stay, please let me know when you are planning to give us your 4th visit to erlangga.farizky@ihg.com

Looking forward to meet you on your next stay.

Kind regards,

Erlangga Farizky
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (425)
Date | Rating
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English first
Hong Kong, China
Level 4 Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed January 8, 2014

Previous reviews stated that the staff were all very friendly, and I must say that everyone's demeanor was very helpful and friendly. It's nice to be in area where people enjoy their work.

This was our first time at this hotel, although we have been to Bali many times. I would probably come back again as this resort had everything one needed and was not too expensive. A good four-star hotel.

My husband and I enjoyed the spa -- lovely setting, and the treatments were of good value considering the setting it was in -- individual spa villas, some right next to the beach with ponds and landscaping. Really lovely. And very reasonablly priced.

Food was decent, and I like the fact that one had access to a refrigerator that wasn't already filled with drinks that we don't like. Great idea ! Breakfast was more than adequate -- loved the sausages. My husband loved their sop buntut -- indonesian oxtail soup, and I liked having chicken kiev --- something I hadn't eaten for 9 years! Shows you what a varied menu was on offer!

The only "dislike" would be that their kids' club was chargeable by the hour -- I prefer hotels that offer this as a complimentary feature. Perhaps that explained why it wasn't very crowded.

Room Tip: The regular rooms are quite small with no view. If you can afford it, try to avoid them and splurge...
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Resort_addict1638
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erlangga F, Manager at Holiday Inn Resort Baruna Bali, responded to this review, January 29, 2014
Dear Resort_addict1638,

Thank you so much for sharing your experience at our hotel in Trip Advisor,

First of all i would like to thank you for your commendation towards our associates, it is a priceless rewards to our team to have received gracious comments about their work.

I am glad to know that you enjoyed the Tea Tree Spa and that you loved the quality and variety of menu we offer at our outlets.

Since you are travelling with children then i would recommend you to book your next stay at any of our suite room category, one among many benefits you will get is that it will include access for 2 to our Rascals Kids Club.

Looking forward to welcome you back to stay with us again in the future.

Kind regards,

Erlangga Farizky
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maclean, Australia
Level 6 Contributor
81 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed January 7, 2014

Stayed here in a family suite for 9 nights. We were picked up from the airport only $10 aud for 5 people. Check in was very fast, welcome drink and icecream. The rooms were very comfortable, after arrival they phoned to make sure everything was ok. Ate in the restaurant many times for breakfast, lunch, dinner and room service at the end of the week our food bill for 5 people was only $400 as kids eat free. Great location within a few minutes walk to Kuta shopping malll. Many restaurant and cafes, spa treatments & markets along the road. Great tour desk, no mini bar in the room but the kiosk stocks all supplies very, very cheap prices. Kids loved the Rascals kids club. The pool and swim up bar was amazing, made up for the beach/sand not being nice.

Every staff member from Management to cleaning staff always stopped to say hi and acknowledge us...

Nothing I could complain about. Absolutely loved it here.

Room Tip: We had ground floor close to the pool and Rascals Kids Club and restaurants. Didnt have to walk far...
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Andrea L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erlangga F, Manager at Holiday Inn Resort Baruna Bali, responded to this review, January 29, 2014
Dear andrea I,

Thank you for your generous review about our resort.

I want to thank you for your positive feedback regarding your recent stay with us and I am glad to read that you were satisfied with your stay experience. This is truly our pleasure to make your visit memorable.

Looking forward to welcome you back in the near future.

Kind regards,

Erlangga Farizky
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
singapore
Level 5 Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 6, 2014

Bali have a lot of hotels but we found a hotel that was quite affordable and a name we are familiar with. It is located at one part kuta, to be precise, South Kuta Beach. We were surprised it was not so crowded but still within reach of almost everywhere....Kuta Square is nearby (not walking distance), Discovery Shopping Mall and Bubba Gump Restaurant is not far away...

The hotel is a four storey high, the room is spacious with some hotel rooms facing the sea.

The swimming pool is ok with a restaurant next to it.

The beach is ok but not as nice as Nusa Dua white sand private beach...

If you don't mind staying further away from Kuta area where it is more crowded, Holiday Inn Resort Baruna Bali may be what you are looking for....

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bakutae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erlangga F, Manager at Holiday Inn Resort Baruna Bali, responded to this review, January 29, 2014
Dear bakutae,

Thank you so much for your review about hotel in Trip Advisor.

Our hotel location has many advantages as what you have mentioned, our close proximity to the airport and highway toll with only 10-15 minutes drive enable guest to travel easily to any part of Bali and cut the time to spent on traffic which is becoming an increasing issue in other part of Kuta nowadays.

Once again thank you for your review and i am looking forward to welcome you back in the future.

Kind regards,

Erlangga Farizky
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dutch Alps
Level 6 Contributor
90 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed January 4, 2014

Actually this review replaces a review made 4 days ago in which we rated this hotel average because of a lack of privacy on the balcony (sideways open to the neighbour's balconies).
The morning after posting that review the management contacted us to discuss the problem. Since a real solution requires some work it could not be corrected instantly, but the problem would be handed over to the hotel's designer.
All in all we were met with the exemplary friendliness and cooperation all of the staff in Holiday Inn gives us daily. Being here means receiving smiles and friendliness from everybody, and that all day long. This, together with the fantastic ambiance, excellent service and location makes this hotel worthy an excellent rating.. We would love to give that after the balconies have been worked over.
You certainly won't regret staying in Holiday Inn Barruna!

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank veldhuizen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erlangga F, Manager at Holiday Inn Resort Baruna Bali, responded to this review, January 30, 2014
Dear veldhuizen,

Thank you so much for your review and for giving us the chance to rectify the issue you had with the room layout while you were still in house

It feels great to know that we were able to assist you during stay and that you gave us an excellent rating. We took all guest concern very seriously and all our associates are trained in problem resolution to ensure every customer leaves with memorable experience.

Once again thank you for staying with us and looking forward to welcome you back in the future.

Kind regards,

Erlangga Farizky
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delhi
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 4, 2014

This was our second stay at the Holiday Inn Resort at Bali (we had a great first stay so we went back, I last reviewed this hotel in November '12) and it was just as good this time if not better.

The early December weather was absolutely beautiful and we spent hours each day just reading on the balcony enjoying the peace and serenity. We stayed in a garden view room this time and if the view wasn't as exciting as the ocean view rooms, it was a whole lot more quiet (and by no means unpretty). Room service was excellent (and great value), as was dining at their poolside restaurant, Envy - it was lovely watching the sun set over the sea from their beach facing seats. The resort is just a short stroll from the beach-facing Discovery Mall, and we enjoyed taking walks along the beach to get there. The weather was so much easier for walks in December than in February. Walking out of the restaurant Envy straight onto the beach we often stood on the little rock islands watching planes take off and land at the nearby airport runway. The runway is visible from the beach in front of the hotel, but amazingly we couldn't hear a thing from the hotel rooms. We only spent one day sightseeing on this trip, we were pretty content to spend most of our time at the resort and its surrounds.

The hotel staff were incredible. Friendly and caring as it gets. The serving staff at the breakfast buffet took care to arrange special high cushioned seating for my husband's back everyday (we had only mentioned it once to one of the staff on the first day) and they were very responsive to all our requests and questions. One afternoon we could hear a tapping/knocking noise from a neighbouring room which we called reception about, and they told us that something needed fixing in that neighbouring room, but they apparently put the work on hold for the rest of our stay (which was at least 3 more days from then). We felt very looked after!

Room Tip: Ocean view rooms for the view, garden view rooms for quietness!
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ari-A87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erlangga F, Manager at Holiday Inn Resort Baruna Bali, responded to this review, January 29, 2014
Dear Ari-A87,

Thank you so much for your generous review about your previous stay at our resort,

The weather in Bali could be really unpredictable at most times, it was really lovely during your stay in December where it was supposed to be rainy season but then that is Bali, you will always have the chance to enjoy the sun at any month of the year.

My team and I are very delighted to read that you were most pleased by the service rendered by our associates at Palms restaurant. We are very proud of our associates and confidence that they are precious asset to the company.

Looking forward to welcome you back to stay with us in the near future.

Kind regards,

Erlangga Farizky
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level 6 Contributor
106 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed December 31, 2013 via mobile

We stayed in a 1 bedroom suite on the ground floor which is basically like 2 interconnecting rooms both with balconies (which join) with main queen bed in 1 room and then a fold out lounge in other which our 8 and 10 year old slept on. We also had a cot provided which went in the same room with our other kids. That second room also has a separate toilet.

We were close to the pool area but at no time was it too noisy. Really good option if you have kids to easily walk out of the room without lots of stairs.

There are 2 main restaurants, Palms is where the breakfast buffet is and you can eat lunch and dinner there too. We didn't eat here for lunch or dinner but the food for breakfast is good, what you would expect for 4 star hotel with plenty of tropical fruits and hot dishes. They are more than happy to make special meal requests like vegetarian nasi goreng and noodles and dairy free pancakes/waffles.

The second restaurant is Envy which has the beach/sunset views. We had both lunch and dinner here a few times and the meals were always excellent and really well priced.

Service was always really good at the hotel with staff.

The kids club was a big reason we chose this hotel but surprisingly we thought it was the only negative of the hotel. The staff aren't anywhere near as interactive with the kids as other hotels with kids clubs and don't stick to the time slots consistently for the actual activities set out for each day so we found our kids were constantly on the xbox which we don't mind for part of the time but not for most of a day when the kids are on holidays too where they should be playing with the other kids doing activities to keep them stimulated.

For good cheap massages go across the road from hotel foyer to 2 story place on corner. 90 minute massages for $16-$20. Usually booked out on the day so have to book for next day.

For other restaurants, close by there's not the best to choose from if you go off Trip advisor but you only need to walk about 7 minutes to Jalan Kartika Plaza (the name of road) and there's a really good strip of restaurants. Mozarella is great Italian and Kafe Batan Waru is great authentic Indonesian but there are a lot of other options too. Water bomb park is on this road too and is loads of fun for a day. We didn't take our 2 year old which worked out well because most of the park is for around 8 years old upwards (height restrictions on most rides of minimum 120cm. Cost for 2 adults and 2 kids is $88 from hotel booking which is cheaper than buying direct.

You can get a baby sitter in house for $5 AUD per hour. Katrina was really great who we used a couple of times.

There are 2 good shopping centres within 5 or 10 minutes walk.

Stayed December 2013, traveled with family
Helpful?
6 Thank Lteam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erlangga F, Manager at Holiday Inn Resort Baruna Bali, responded to this review, January 30, 2014
Dear Lteam,

Thank you so much for your review on your previous stay with us in Trip Advisor.

I am glad to know that you were enjoying the room and our food and beverage outlets. As you have mentioned, our hotel is family friendly environment but we are proud to say that you will not feel crowded with kids and noise as what you would normally see in a family friendly hotel.

Thank you for your valuable feedback on our kids club, i will definitely look into improving the consistency of our attendant with the children activities that we have on daily basis to ensure kids are not only occupying themselves with video games instead. Please trust that we are fully committed to making our Resort, its facilities and services a little better every day and we shall therefore certainly not rest on our laurels now.

Looking forward to welcome you back to stay with us again in the future.

Kind regards,

Erlangga Farizky
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Resort Baruna Bali

Property: Holiday Inn Resort Baruna Bali
Address: Jalan Wana Segara 33 | South Kuta, Tuban, Kuta 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Kuta > Tuban
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Tuban
#1 Luxury Hotel in Tuban
#1 Spa Hotel in Tuban
#1 Family Hotel in Tuban
#1 On the Beach Hotel in Tuban
#3 Romantic Hotel in Tuban
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Resort Baruna Bali 4*
Number of rooms: 193
Official Description (provided by the hotel):
Holiday Inn Resort(R)Baruna Bali seamlessly blends with the alluring white-sand beaches of Pantai Segara, locally known as Pantai Jerman, which stretches off the southern coast of Kuta in Bali. A mere ten-minute drive from Bali's International Airport, South Kuta's relatively quiet beaches are a haven for relaxation while a short walk leads to central Kuta's vibrant streets lined with restaurants, bars, shops and markets; the newly completed boardwalk along the beach enables visitors to enjoy a scenic stroll from South Kuta to the famous Kuta Beach in the North. Holiday Inn Resort(R)Baruna Bali offers 193 guest rooms and suites, ranging in size from 28 to 75 square metre, all with private balconies boasting stunning vistas of shimmering azure sea or the Resort(R) 's pool and verdant lawns. Sleek contemporary furnishings with Balinese tropical accents optimize the space for rest and relaxation and have been designed to appeal to families and couples as well as individual travelers. All rooms come conveniently equipped with high-speed wireless internet connectivity, 32-inch flat-screen televisions with over 60 cable channels, CD/DVD players, iPod docking stations, mini refrigerators and tea and coffee making facilities, while hardwood floors, stylish bathrooms with separate bath and power shower areas and 40-inch televisions are standard in all suites. ... more   less 
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Also Known As:
Holiday Inn Resort Baruna Bali Hotel Tuban
Holiday Inn Baruna Bali
Holiday Inn Tuban
Holiday Inn Resort Baruna Bali Tuban

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