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All reviews kids club envy restaurant tea tree spa palms restaurant garden access kids eat free kids suite pool bar one bedroom suite priority club public beach ocean view kids menu ihg member baruna bali pool staff discovery mall
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Reviewed October 28, 2012 via mobile

This hotel has an access to beach (but not private beach). Rooms are good and also quiet. The hotel is near Kartika Plaza. The breakfast menu is not enough variety. The service is very good. And don't forget to watch the Bali dance performance on weekend at the poolside.

Date of stay: October 2012
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1  Thank Maria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephane_Varoquier, General Manager at Holiday Inn Resort Baruna Bali, responded to this reviewResponded October 30, 2012

Dear "Maria M",

Thank you for staying with us. Great to see that you enjoyed our facilities and service.

Despite being known for our extensive selection of breakfast items, I would be very keen to understand better how we could increase variety to suit your taste. Feel free to share details directly at stephane.varoquier@ihg.com.

Many thanks

Kind regards,

Stephane

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Reviewed October 27, 2012

Rooms are utmost plush, totally green and serene atmosphere with luxurious stay and great hospitality by hotel staff with well behaved and Pool mega size with ocean view.
Breakfast is elobrate with great taste and multi-cueisine and wide variety of preparations arranged in restaurant overlooking the swimming pool and beach.
Rooms are studded with excellent toileteries and beds are king size with king size mattresses and very good sleep quality.

Room tip: Pool vies and sea view rooms are best to enjoy scenic beauty of Bali
Date of stay: December 2011
  • Trip type: Traveled with friends
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Thank drrahulgarg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2012

This was our second stay in 5 months, just couldn't get enough of Holiday Inn.
The staff were friendly and always had a smile that was infectious!!
Our first stay was in the big pool access room right next to Envy bar & stones throw from pool,
room was very spacious with 1x king 1x single 1x sofa bed plus a sort of dressing room. sleeps 5

Second stay was in a split level garden access suite room# 4103 1x king 1x sofa bed spacious room with two bathrooms gorgeous!!! there were 2 adults 1x15yr 1x 10yr very comfortable.
cannot fault hotel in anyway, and hope to be back very soon.

Date of stay: October 2012
  • Trip type: Traveled with family
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Thank stazia11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephane_Varoquier, General Manager at Holiday Inn Resort Baruna Bali, responded to this reviewResponded October 30, 2012

Dear "stazia11",

Thank you for staying in paradise one more time in such a short time.

I am glad that the team was able, once more, to provide you with "infectious smiles"...They really are!

I hope we'll have the pleasure to give you another dose of smiles very soon.

Many thanks,

Kind regards,

Stephane

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Reviewed October 20, 2012

Stayed for 6 nights with our 3 boys. Loads of friendly staff who were extremley helpful & speak excellent English. All our requests were dealt with almost immediately. Food was lovely, and a great range of drinks & cocktails at the swim up pool bar, we had a big ocean view room, it was big as suggested & had amazing views of the ocean & pool. A bigger than queen size bed ( not sure that you would call it king size? ), single bed and double sofa bed, luckily my 2 little ones didn't mind sharing. Didnt use the day spa but looks lovely, the private beach is great, there are a few locals selling stuff but didn't hassle us too much (Lucie one of he local ladies on the beach gave an awesome massage!)

Date of stay: October 2012
  • Trip type: Traveled with family
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1  Thank Sharni J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephane_Varoquier, General Manager at Holiday Inn Resort Baruna Bali, responded to this reviewResponded October 23, 2012

Dear Jags1312,

I am glad to see that your family had a fantastic time with us. The team and I wish to thank you for your support and we are all looking forward to welcome you again and again for your vacation.

Many thanks,

Kind regards,

Stephane

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Reviewed October 18, 2012

We stayed in a Kids suite for a week - have stayed at other hotels but this is the best hotel for kids. The suite had two rooms- the main bedroom and a living area, and a small room with bunk beds and a great surprise for the kids when we got there, an XBOX 360. A better surprise for us was the lovely ocean views from room 3344.It is well equipped and included breakfast for all 4 of us. There are 2 restaurants, Palms and Envy, both have fantastic food, and the room service is sensational and so well priced ( Mixed satay sitcks were only 45000 rupiah for room service- not even AUD$5- WOW). The staff are gorgeous, and very unobtrusive, happy to do anything for you. There is also a icecream bar which also sells very cheap desserts if you feel like a cheesecake or tiramusu at anytime. The happy hour from 5-6pm is great, although would love it to go a bit longer as we managed to get back to the hotel later a few nights and missed. My only request (not criticism) would be for the pool to stay open till 9pm. 8pm was too early for my kids, especially as we usually finished dinner about then. Will be back next year!

Room tip: Kids suite- 2 bedrooms are great if you like a bit of privacy
Date of stay: October 2012
  • Trip type: Traveled with family
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5  Thank Eloise1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephane_Varoquier, General Manager at Holiday Inn Resort Baruna Bali, responded to this reviewResponded October 23, 2012

Dear Eloise1967,

Thanks for taking the time to share you experience and your kindness in classifying us as the best hotel in Bali. We definitely strive for that and keep improving ourselves accordingly. The next great improvement will happen in the next few weeks where we will relaunch the food and beverage offer around the pool as well as at Palms. You can be assured of great variety, ambience and unbeatable prices.

I am sorry you missed the pool on a few evenings. We changed the pool closure time a few times since we opened after listening to feedback. Our current 8pm closure time may not be ideal for all but seems to be working most of the time. We'll keep watching and adjusting though.

Looking forward to welcome you back next year. For your information, the room you stayed at is now called Studio Garden View.

Many thanks,

Kind regards,

Stephane

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