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Reviewed August 11, 2019

We stayed in Harris Tuban Bali from 3rd Aug to 8th Aug. I did call them 2 days in advance and requested them for the Airport Pick up and they did confirmed that the driver would be available to pick us up. But after landing in Bali for the first time, we were completely shocked not to find anyone to pick us up from Airport. So that's how our first experience with Harris hotel started.......

Later, our check in process was smooth and our stay was comfortable. My wife and daughter loved the Spa and were happy with it. The Internet connectivity was good.

However, the breakfast options were pathetic for an International traveler. We struggled to really find something worthwhile to eat and ended up eating only fruits and the bread was brittle like a biscuit and toasting it made it just worst. So our first food for the day was bad.....

The facility was however neatly kept and the house keeping was prompt. The staff were very friendly and courteous. We really liked it.

Our Airport drop was really comfortable and they also accommodated us for a request for a late check out.

Overall, We had a mixed experience with Harris Tuban, Bali.

Date of stay: August 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank cgopal923769
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HTBN_02, General Manager at HARRIS Hotel Kuta Tuban, responded to this reviewResponded August 13, 2019

Dear Valued Guest,

Thank you so much for your valuable time to write a review for our hotel HARRIS Tuban Bali. We are very happy to know that you liked our hotel’s location close to the airport, our SPA and also our free airport shuttle.

Concerning your comment about our breakfast, for your information we work continuously with our Food & Beverage Manager in order to improve the variety and the quality of the products.

Delighted to inform you that we also have a very good location walking distance to the beach, the mall and some more interesting places in Kuta. You can use our hotel facilities like GYM, Free WIFI, SPA, and free shuttle bus to the Lippo Mall during your stay.

We will look forward to welcome you back again to our Hotel HARRIS Tuban Bali in the near future.

Friendly regards,


Antoine Caffarena
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 7, 2019

My daughter and I flew into Bali a few hours apart and needed somewhere near the airport for our first night. The best thing about it is the free airport shuttle service - every 20 minutes or so but you can whatsapp them in advance so they know to expect you. It's only a 5 minute drive but you wouldn't want to walk it in the dark with luggage and it saves having to change money at the airport and negotiate with taxi drivers. The reception area is quite dingy and although the staff were friendly enough at check-in they weren't able to help us book transport to Lembongan the next day. They did try but didn't seem to have enough information or contacts. Our standard room was pretty clean and functional but lacking any warmth or Balian flavour. Everything is bright orange, from the staff uniforms to the in-room decor. Breakfast was OK - rather busy at peak time so we had to run around looking for crockery and cutlery. Would stay there again for a night if it made logistic sense to do so.

Date of stay: August 2019
    • Sleep Quality
    • Rooms
    • Service
3  Thank KSweetlove
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HTBN_02, General Manager at HARRIS Hotel Kuta Tuban, responded to this reviewResponded August 8, 2019

Dear Valued Guest,

We would like to thank you for your review after your recent stay with us at our hotel HARRIS Tuban Bali. We are delighted to know that you liked our free airport shuttle, our room cleanliness and also our breakfast.

Glad to inform you that you can use our hotel facilities like GYM, free WIFI and our free shuttle to the Lippo Mall during your stay. We also have a very good location walking distance to the beach, the mall and some more interesting places in Kuta.

We hope to welcome you back again to our hotel HARRIS Tuban Bali in your next trip to Bali.

Friendly regards,

Antoine Caffarena
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 3, 2019

Good clean basic facilities here. Excellent for short stays or tran sit. Good pool, rooms. Pleasant staff. Proximity to airport is a real bonus, especially with regular fee shuttle. Rooms slightly Japanese style.

Date of stay: July 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank helenbT3644HF
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HTBN_02, General Manager at HARRIS Hotel Kuta Tuban, responded to this reviewResponded August 4, 2019

Dear Valued Guest,

Thank you so much for your valuable time to write a review for our hotel HARRIS Tuban Bali and to give us a 4 score review on Trip Advisor. We are very happy to know that you liked our hotel’s location close to the airport, our staff, our cleanliness, our swimming pool, and also our free airport shuttle.

Delighted to inform you that we also have a very good location walking distance to the beach, the mall and some more interesting places in Kuta. You can use our hotel facilities like GYM, Free WIFI, SPA, and free shuttle bus to the Lippo Mall during your stay.

We will look forward to welcome you back again to our Hotel HARRIS Tuban Bali in the near future.

Friendly regards,


Antoine Caffarena
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2019

We chose HARRIS Hotel as we were srriving to Bali late at night. Free shuttle to and from airport was great tho we did have trouble finding our driver as he was already taking other clients and hadnt returned yet to the airport.

Date of stay: July 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Leah B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HTBN_02, General Manager at HARRIS Hotel Kuta Tuban, responded to this reviewResponded August 1, 2019

Dear Valued Guest,

We are very grateful to receive your great review and to know that you enjoyed your recent stay with us and to get a 5 score review on Trip Advisor. We are very happy to know that you liked our hotel location for your stay and also our free airport shuttle.

We are glad to inform you that you can use our hotel facilities like GYM, Free WIFI, SPA, Swimming Pool and free shuttle bus to the Lippo Mall during your stay. We also have a very good location walking distance to the beach, the mall and some more interesting places in Kuta.

We will be most happy to welcome back you again in our hotel HARRIS Tuban Bali.

Friendly regards,

Antoine Caffarena
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2019

Very nice pool area and fabulous Spa! Had the best Balinese Massage! Ate dinner at the restaurant and it was very good! Perfect place for an early flight - regular shuttle to airport and only a few mins!

Date of stay: July 2019
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank tlewis446818
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HTBN_02, General Manager at HARRIS Hotel Kuta Tuban, responded to this reviewResponded August 1, 2019

Dear Valued Guest,

Thank you so much for your valuable time to write a review for our hotel HARRIS Tuban Bali and to give us a 5 score review on Trip Advisor. We are very happy to know that you liked our nice swimming pool, our SPA, our dinner and also our free airport shuttle.

Delighted to inform you that we also have a very good location walking distance to the beach, the mall and some more interesting places in Kuta. You can use our hotel facilities like GYM, Free WIFI, SPA, and free shuttle bus to the Lippo Mall during your stay.

We will be pleased to welcome you back again to our Hotel HARRIS Tuban Bali in the near future.

Friendly regards,


Antoine Caffarena
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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