We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“It's Beautiful and Comfortable...and I really wanted to like it...”

The Point Restaurant & Terrace
Certificate of Excellence
Price range: $70 - $85
More restaurant details
Restaurant details
Dining options: Reservations
Description: The best fine dining in Bermuda
Reviewed September 8, 2012

We took my mom here for her 82nd birthday. She's visited us here in Bermuda a couple of times and we wanted to take her to a really special restaurant for her birthday. I really like Tucker's Point resort overall, and it's near where we live, so I was hoping to find an elegant place for special occasions.

First, the walk from the lobby to the restaurant was a bit long for someone who needs to use a cane to get around. We could have parked the car at a place where it would have been an easier walk for her, but when we asked the doorman the best place to park for someone with mobility problems, he had no suggestions.

The restaurant itself is quite beautiful though and the chairs are plush and very comfortable--like a dining room in a fine home. Our male guests were not entirely comfortable, though, as a jacket is required and, even though the restaurant was not adequately air conditioned, they were not permitted to remove them during the meal. They didn't mind so much that they had to keep their jackets on--they are both Bermudian who grew up in a time when most nice restaurants required jackets--but were very much put off by the waiter's demeanor when asked.

So...that brings us to the service. Not great. It's that kind of service that you sometimes experience in fancy restaurants--where the staff acts as though it's your privilege to be there. The waiter was nowhere to be found when we needed him, but always seemed to be intruding when the table was engaged in a conversation. I am sure that it's a difficult balance to know when to help and when to stay away, but at elegant, expensive restaurants, you should expect that level of professionalism from the wait staff.

Now to the food. Expensive. Some members of our party liked their food; others did not. No one found it exceptional. I ordered a tuna steak dish, where the ahi was supposed to be served rare or medium rare. It was terribly overcooked, dry and without much flavor. I should have sent it back, but didn't want to ruin the flow of the meal for everyone else because, by then, everyone was starting to feel a little uncomfortable with the service.

I can forgive mediocre food if the overall experience is good. I suspect that, had we had a genuinely pleasant server, the beauty and comfort of the room would have gone a long way to make our visit a good experience and worth another try. But the setting is just not enough to overcome bad food and unpleasant service.

I know places have "off" nights, and perhaps on another day the service and food would be better, but I'm just not sure it's worth the gamble at these prices.

    • Value
    • Atmosphere
    • Service
    • Food
3  Thank Cynthia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (117)
There are newer reviews for The Point Restaurant & Terrace
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

106 - 110 of 117 reviews

Reviewed September 7, 2012

Good location. Great ambience. Good food. Price was good for the occasion. Service was excellent. Have a dress code and need to keep to it. Nice to find a restaurant that does have a good dress code.

Thank Di S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2012

This is supposed to be the top of the range dining establishment in Bermuda. The table was laid very elegantly and the wait staff gave the air of being extremely helpful and concerned that you should have a pleasant evening. The whole experience was ruined by three things: 1) One of our party asked for Dijon mustard and was presented with an unopened Heinz bottle. 2) A request for some butter was forgotten. 3) Another of our party asked for their Souffle to be redone as it was uncooked in the middle - the attitude of the waitress was of disdain and contempt. Overall, the food was OK, but the price per head - with no alcohol - was $90.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank PeterthePilot080
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2012

We went to celebrate our anniversay and it was great. Wonderful service, beautiful atmosphere and delicious food.

    • Value
    • Atmosphere
    • Service
    • Food
Thank EMSSPERR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2012

We had a very nice meal here. It's not for kids--it's a grown up place. If you like nouvelle cuisine, give it a try. It's pricey but worth it.

Thank mrduffy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed The Point Restaurant & Terrace also viewed

Hamilton, Pembroke Parish
Hamilton Parish, Bermuda
 
Hamilton Parish, Bermuda
Hamilton, Pembroke Parish
 
Southampton Parish, Bermuda
Southampton Parish, Bermuda
 

Been to The Point Restaurant & Terrace? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing