I booked a trip via Groupon ; the day I bought the coupon (August 14) I called to schedule. They said they had a trip scheduled for the following day at 9am but as I would have to drive up the day before (3 hour drive) I asked if they had anything for the remainder of that week. They did not, but did have a trip scheduled for August 22, which I scheduled.
The company called the evening before (August 21) to advise that the trip was cancelled because I was the only person scheduled. They could not confirm when they would next have a trip available. I emailed them immediately after that call, asking someone to contact me. 2 days later, and no one has emailed or called me back.
Groupon has issued me a refund, thankfully. From the number of excellent reviews I gather my experience was an anomaly but one would think that if they sell 44 coupons that have to be used over the following 3 weeks, they would schedule trips and ensure they had capacity for those 3 weeks.More
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